Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
4
One Day I'm Drinking...the Next Day I'm
on August 17, 2011
Posted by: Sally
from Carmel, IN
When I first received my Keurig...it was love at first sight. No more instant coffee for me! Pop in a flavored K-cup and I was off and running! That is until one day when my most favorite coffee maker died. The unit just stopped brewing less than seven months after it was purchased. Not to fear...the gang at Keurig came to the rescue and shipped me a brand new unit [minus any little bonuses of extra K-cups, which would have been a nice touch nonetheless]...so, as I wait for my new coffee maker to arrive...I'm simply suffer thru the next few mornings with my 'ol sidekick Mr. Instant coffee...
Pros: Perfect sizes, Excellent Coffee, Taste just right, Excellent Replacement
Cons: Stopped Brewing-no Reason
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Best coffee maker I ever bought
on August 20, 2011
Posted by: Joe V.
from Oceanside, Ca.
This is the best coffee maker I ever bought. At first my wife and I thought the machine was pricey, (actually I thought it was pricey) but we soon discovered that since we always get a perfect tasting cup of coffee, there is no waste. Every cup comes out perfect. I do use filtered water (as recommended by every coffee maker). I have never tried tap water. I think the filtered water prevents scale build-up. The machine is extremely easy to use. I prefer using the coffee from Keurin coffee pods, but I have also used coffee grounds from the the grocery store. Find the coffee that you love and use it. I had to try several different coffees, before finding the one I love best. One great feature is I can have regular offee and my wife can have decaf, without having to make two different pots of coffee, like our other coffee makers.
Pros: Easy to use, Stylish, Accommodates All Cup Sizes, Durable, Fast, Multiple Settings
I would recommend this to a friend!
Response from keurig.comBy May 19, 2016
The Platinum Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5
Love my Keurig!
on August 20, 2011
Posted by: Bring on the Pumpkin!
from Austin, TX
I LOVE my Keurig! It's so fast, easy, and efficient. My favorite thing is the wonderful variety of coffees so I can try different tastes throughout the day without having to make a whole pot (though I do wish there were more flavored decafs). I have had problems with mine twice (in 20 months)... but both times customer service was AMAZING and I could not have been happier with the way they handled things! I love my Keurig so much two friends have bought their own and they love theirs, as well... and we bought one for our daughter when she left for college. Thanks, Keurig!
Pros: Multiple Settings, Accommodates All Cup Sizes, Durable, Fast, Easy to use, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Where Has This Machine Been All My Life!
on August 21, 2011
Posted by: Jim J
from Stoughton, MA
After seeming to spend 10 dollars a day on iced coffees at coffee shops I got this spur of the moment and I could not live without this machine. I have owned it for 3 months, use bottled water, maintain it and use 3-5 K Cups a day and has never given me anything but great coffee!
Pros: Easy to use, Stylish, Accommodates All Cup Sizes, Durable, Multiple Settings, Fast
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
LOVE IT :)
on August 21, 2011
Posted by: JamKarp
from Wisconsin
Verified Purchase:No
Holds a lot of water so I don't need to fill resevoir very often...and it brews really fast.
Pros: Durable, Accommodates All Cup Sizes, Fast, Multiple Settings, Easy to use, Stylish
Cons: HARD TO CLEAN
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
less than a year
on August 21, 2011
Posted by: HS
from midwest
Verified Purchase:No
I've had this maker about 8 months, use only filtered water and taken very good care of it. It is already giving me problems with only occasionally brewing a cup. I expected much more from this company and an expensive brewer.
Pros: Easy to use, Fast
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Love it
on August 22, 2011
Posted by: Donna Wanna- nother coffee
from Ontario Canada
very easy to use, no need for the timer because it is so fast to use. Love all the flavoured coffee selections, the water reservoir is very handy
Pros: Easy to use, Durable, Fast, Stylish, Multiple Settings, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
I don't know what I'd do without it...
on August 25, 2011
Posted by: Donna
from California
Verified Purchase:No
I use my Keurig everyday, and, I too, have had to return my first one, just a few days past the warranty period. I was very pleased with Keurig's customer service, and happy enough to return the k-cup holder in order to receive the new brewer. I'm hoping this one lasts much longer, because, while the last one was broken down, I had to revert to my old coffee maker, and let me tell you, the difference in the cup of coffee was ... well... palatable. I never noticed the paper filter taste before I used the Keurig, but I could hardly get past the paper filter taste when I had to go back to using the old brewer. I don't want to have to replace it every year though, so maybe a different brand would be in order if Keurig doesn't figure out a way to make this thing more durable. Love the Coffee... Hate the inconvenience of the breakdowns.
Pros: Multiple Settings, Great cup of coffee, Accommodates All Cup Sizes, Easy to use
Cons: Not durable, HARD TO CLEAN, Pricey / Poor Value
I would recommend this to a friend!
Written by a customer while visiting keurig.com