Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
1
Junk
on September 14, 2010
Posted by: needmycoffee
from ada, mi
This machine worked for about 6 months, then stopped
Pros: Accommodates All Cup Sizes, Stylish
Cons: Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Wonderful
on September 14, 2010
Posted by: Retired 2
from Hiouchi, CA
I am completely satisfied with my Keurig...we are actually drinking more coffee, and wasting none. We like the rapid brewing, and getting a really hot, good cup of coffee. Am buying one for my daughter's family and son's family for Christmas. They enjoy the coffeemaker as much as we do. When they come here, the first thing they do is make themselves a cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great for lovers of FRESH coffee!
on September 14, 2010
Posted by: Long time coffe drinker
from Cleveland, Ohio
After trying this product at a friends house we were so impressed that we purchased our own. Biggest plus for us - great flavor and YOU can decide if you want that second cup or not - and it's fresh!
Pros: Multiple Settings, Accommodates All Cup Sizes, Easy to use, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Worst Machine I have ever had
on September 13, 2010
Posted by: Tired of Faulty equipment
from Phoenix Arizon
I am the only coffee drinker in my home and have one cup each morning - this is the 4th machine in 18 months -- worst machine and is not work the money I paid for it I see from the other reviews that Kuerig is aware of this issue and from what I have seen they have done nothing to fix it --- I guess they just expect us to contue purchasing a machine every 3 months -- Gotta say I am done --
Pros: Multiple Settings, Stylish, Easy to use
Cons: Does not hold up
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Love it! Wouldn't go back for nothing!
on September 12, 2010
Posted by: shan
from astoria oregon
We have very busy mornings around here and we are loving our new Keurig! It's fast, easy, and the coffee tasts great! Wouldn't go back to a traditional coffee maker for anything. Thank you Keurig for making out lives a little easier!
Pros: Easy to use, Fast, Stylish, Durable, Accommodates All Cup Sizes, Multiple Settings
Cons: none
I would recommend this to a friend!
Response from keurig.comBy May 19, 2016
The Platinum Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
3
Poorly designed, but convenient.
on September 10, 2010
Posted by: Anonymous
from New Hampshire
Have had this machine for about a year and a half. It is very convenient, but has been given us problems brewing consistently after about 3 months. Sometimes it brews a full cup and other times only half. I recently cleaned it with B-Brite, a cleaning powder I use to clean and sanitize my beer making equipment and bottles and it totally resolved the problem. I put two teaspoons in the water reservoir and cycled the machine until empty. I repeated the process again and then rinsed the reservoir and filled it with clean water. I cycled through two fillings to insure the cleaner was purged from the system and the unit is like new. You can purchase B-Brite from any beer or wine supply store. There are several on line.
Pros: Easy to use, Accommodates All Cup Sizes, Stylish, Multiple Settings
Cons: HARD TO CLEAN
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Great Coffee
on September 10, 2010
Posted by: Anonymous
from Dyer, Indiana
First let me say I could only give it a 3 star rating because it was judged on overall rating. If it was rated on the coffee I would have gave it 5 stars.Same for recommending it to a friend, I have recommended it for the great coffee but told them they would probably have problems with the brewer.I'm on my 3rd or 4th brewer. Same problem every time. [...]. If they can figure out the kinks with the brewer they will have a great machine! Besides the great coffee I like that you brew 1 cup at a time so you always have fresh coffee, it's brews quickly, it's attractive, wide variety of coffee, tea and hot chocolate. I'm hoping this one has the kinks out of it.
Pros: Accommodates All Cup Sizes, Easy to use, Stylish, Multiple Settings, Great coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
"I would buy this product again and agan
on September 10, 2010
Posted by: LINDA and NATHAN
from Hou, TX.
I have had my Keuring for over a year.I bought it from [...]. I have not had any problems with it at all. I LOVE IT! I also love the varieties available for the K-cups. The color is perfect for my kitchen.As long as these coffee makers are around, I will not use any thing else. MY HUSBAND AND I LOVE IT THAT MUCH!!
Pros: Durable, Stylish, Accommodates All Cup Sizes, Easy to use, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com