Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
1
Great coffee,,,, when you can get it
on October 12, 2010
Posted by: CPO Moon
from Flowery Branch, GA
My KEURIG Platinum worked great for about two months. Sudden onset of problem, I have to start the brewing process three to five times in order to get a cup of coffee, and I never know what size cup will brew. This maker is less than a year old. I see that Quizinart (?) is making a K-Cup brewer. I will try that one next.
Pros: Accommodates All Cup Sizes, Easy to use
Cons: Fragile, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Keurig B70
on October 10, 2010
Posted by: Granny D
from Austin Texas
I use my Keurig everyday. This is a replacement I received back in February 2010. The first one kept shutting off and on. I just started using the replacement unit about 2 weeks ago and I'm already having issues with it. It shuts off and on. You would think Keurig would figure out what the issue is and fix it. It seems they could be replacing some units that would be very costly to them. We will see if Keurig will be as responsive this time around. They have not yet responded. I have a B60 I use in my office for personal use that I have no issues whatsoever. It works fabulous. Even with the issues it makes a great cup of coffee.
Pros: Stylish, Easy to use, Accommodates All Cup Sizes
Cons: Repeated Failure of Unit
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
best machine ever!
on October 10, 2010
Posted by: ryker
from ottawa, ont
Have owed this machine for almost 2 years and i have Never had a problem with it. Was searching the site to find a model for the inlaws who love coming over and choosing their own flavours. They will be retiring their clunky coffee maker with one of these. Thank you Keurig for making an excellent machine and i don't have to waste coffee to make the Perfect cup.
Pros: Durable, Accommodates All Cup Sizes, Multiple Settings, Stylish, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
It was good till it lasted- really short
on October 10, 2010
Posted by: RN_Mom
from Chicagp, IL
I really love my B70 till it start to malfunction saying brewing but not doing anything. I tried to reset it, pull the plug, turned off the on and off button but to no avail. I let the it cool down for few hours then turn it on again but still not brewing. It keep saying" Not Ready" when it is ready, it doesnt brew.... [...] [$] down the dumpster......
Pros: Easy to use
Cons: Fragile, Malfunction means Dead
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Couldn't live without it!!!
on October 9, 2010
Posted by: The new wife.
from San Jose, CA
We have four coffee drinkers in our house, all with different tastes. This is a perfect life saver for our family. I could have my bold and my husband could have his flavored and there is never a waste.
Pros: Durable, Easy to use, Stylish, Accommodates All Cup Sizes, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Best Money I Ever Spent!
on October 9, 2010
Posted by: Stacy the Coffee Connoisseur
from Haddon Heights, NJ
My only regret is not buying it sooner. First, it was on my doorstep before the payment even cleared. Then, there was almost no assembling required. I drink regular, my husband drinks decaf, my friends want flavors, etc...in minutes everyone is taken care of. There is a flavor and/or strength for everyone. I was skeptical as to whether or not it would be hot enough-piping hot every time. Every few cups I run a clear cycle to flush out the needles and have had 0 problems. I highly recommend this product.
Pros: Time Saver, Multiple Settings, Accommodates All Cup Sizes, Easy to use, Easy to clean, Stylish, Convenient, Durable, No Left Over Waste
Cons: No Complaints At All
I would recommend this to a friend!
Response from keurig.comBy May 19, 2016
The Platinum Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
1
A FEW MONTHS OLD and is short cupping...
on October 8, 2010
Posted by: Macaji
from Raleigh. NC
I am so disappointed.... this is my 2nd unit. My first was replaced for short cupping days after I got it. It was replaced free of charge - here I am, a few months later and it has started again. The machine is used once a day ( possibly twice) and four times on the weekend.... ) such a bummer.... DONT WASTE YOUR MONEY
Pros: Easy to use, Stylish, Multiple Settings
Cons: HARD TO CLEAN
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Dissapointed
on October 8, 2010
Posted by: jschires
from St Paul, MN
This was a warranty replacement (same style but only 4 cup sizes). Since day one it's never worked reliably, it pumps out when it wants and on occasion the incorrect amount of water. They really need to protect the electronics better, it seems they break down due to constant high temperature. This is my third one in 3 years, and my last.
Cons: Unreliable, Fragile, HARD TO CLEAN
Written by a customer while visiting keurig.com