Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
5
BEST OF THE BEST
on February 4, 2011
Posted by: Teri
from Moosic,Pa
Our household are coffee drinkers= we usually wind up purchasing a coffee pot per year-looking for a caraft that would keep the cofee fresh and hot= insulated pots never seemed to work,every new model of different brands would always brag to be the best. Once I had heard about the keurig- I was afraid to spent the money to be dissapointed once again. Boy was I wrong.No more cold coffee, no more reheating old coffee.no more throwing out coffee. Best money ever spent
Pros: Accommodates All Cup Sizes, Durable, Multiple Settings, Fresh coffee every time, Easy to use, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Unbelievable coffee system
on February 4, 2011
Posted by: Babbs
from Syracuse, IN
My keurig is used daily from coffee & tea to hot water for oatmeal. I usually only drink 1-2 cups of coffee a day but will also drink tea. I like not wasting a pot of coffee like i used to. It's easy enough that even my 7yo can use it. I can't imagine being without it. My Keurig actually stopped working and the customer service I received was fantastic. Very considerate and caring. Very helpful! I will be receiving a new Keurig because my current one stopped working and between me and customer service it still wouldn't work. So Keurig is sending me a new one. Now how do you like that!! Don't hear or see that every day. I LOVE KEURIG!!
Pros: Durable, Easy to use, Stylish, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great gift for a person with everything
on February 4, 2011
Posted by: Fly Girl
from Illinois
Verified Purchase:No
I am ordinarily a tea drinker who likes a cappuccino every now and then. But after I received this wonderful gift from my family, not only do I like to experiment with the different coffees, I absolutely love the teas, hot cocoa and iced teas. Absolutely marvelous. I've also figured out a solution to the hot water situation when adding milk. Heat up the milk in the mug for a few seconds in the microwave before placing it on the tray for brewing. Results, a really hot cup of coffee or tea. Voila.
Pros: Fun, Multiple Settings, Easy to use, Convenient, Durable, Accommodates All Cup Sizes, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Very Nice Brewer!
on February 6, 2011
Posted by: JR
from Pennsylvania
I use this brewer everyday. What's great about it, is that it's quiet when brewing. Doesn't sound like a jet plane taking off like the Elite brewer that I was using. Now, when I get up in the middle of the night and decide to make a cup of coffee, I'm not waking my family up with the noise.
Pros: Multiple Settings, Durable, Stylish, Easy to use, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Even the kids love it~
on February 6, 2011
Posted by: Scribble
from Genoa City, WI
We bought this for the entire family to use...even the kids. Since my husband is the only coffee drinker in the family, the majority of use use the k-cups that contain sugar and therefore need to run water after brewing a k-cup. Which is fine. I usually brew a 4 oz cup of water to clean it out. I think this is the one and only feature that I liked better on the Cuisinart brewer is that it has a cleaning feature. Because I have to brew a 4 oz cup of water almost every time, we have to fill up the water reservoir more often than most. Other than that we absolutely love it. Being a tea drinker, I'm finally not waiting for a tea kettle in the morning. And every tea k-cup that I've tried so far is the perfect strength!! Not to mention Ramen noodles....and oatmeal. I keep a box of them in the pantry for the kids for after school snacks. I could go on and on.
Pros: Multiple Settings, Accommodates All Cup Sizes, Easy to use
Cons: HARD TO CLEAN
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Excellent Customer Service
on February 6, 2011
Posted by: JWG Coffee Lover
from Williamsburg, ON Canada
I purchased this product after seeing one that my son had and just had to have one for myself. I am the only coffee drinker in the house and the variety of K-cups that are available is great. I am currently on my third brewer since August 2010 because they developed problems drawing water and brewing only partial cups. I only use distilled water in my brewer to prevent problems from chemicals and minerals, and to keep the coffee flavour consistent. Both times I have had problems I was treated very well by the customer service people, and after going through some tests they advised they would send a replacement brewer [...] I know of several people that have other models of this Brewer and they are all quite pleased with them and they have not had any problems. As long as I receive the service I have in the past I will continue to recommend and use this product.
Pros: Easy to use, Stylish, Multiple Settings, Accommodates All Cup Sizes
I would recommend this to a friend!
Response from keurig.comBy May 19, 2016
The Platinum Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
2
to much whizz and not enough bang
on February 7, 2011
Posted by: Spanky
from Augusta Georgia
I love the coffee but I hate not being able to use the cup size selection that is offered
Pros: Accommodates All Cup Sizes
Cons: Cup selection will not wo
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
It died, but they are replacing it!
on February 6, 2011
Posted by: M
from TN
I have been using my brewer since I moved in July. All the sudden the output just quit. Once I was able to reach customer service, they were helpful and tried troubleshoot my machine. It still did not work. My brewer is still covered under warranty, so they are sending me a replacement brewer. I LOVE my machine, so I hope my replacement works well. The customer service was superb!
Pros: Multiple Settings, Stylish, Easy to use, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com