Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
2
WOW WOW At first then Now not my KEURIG
on November 8, 2010
Posted by: Sad
from Allenhurst Ga
See I bought three one for me my MOM and Sister. They do not use theirs as much as I do. I used it all day evety day coffe, tea, hot water. I like It becaused made one cup at a time. Now it unpluged because I got tired of getting grounds in every cup I made It never gave me a full cup of coffee or tea at first I thought it was because my cups were so big it was not. Now I am back to MRCoffee and not happy at all because I really liked my Keurig. The problem every one I know I told them how great this Keurig was many now have one but now I just don't no want to buy another but I can not see my self making an investment like that again.
Written by a customer while visiting keurig.com
Customer Rating
5
Love it!
on November 8, 2010
Posted by: Sue
from Nassau Bay, TX
I live alone and love to drink coffee. BUT I got tired of the waste from making even a few cups in the Mr Coffee. Kerig lets me make one cup at a time very fast- no wait/no waste
Pros: Easy to use, Great varity, No Waste
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
LOVE my Keurig...hopefully it lasts!
on November 8, 2010
Posted by: Danielle
from Southern California
I LOVE my Keurig and have recommended them and given them as gifts to many others. I have had mine close to a year and it's been great so far. I did notice from early on it would VERY occasionally shut it self off right after brewing but it didn't bother me. And now it's started to make a little bit more noise than usual when it's filling so I'm not sure if it just needs to be cleaned again or what but hopefully what I've seen in so many other reviews doesn't start happening. I was so surprised to see so many negative reviews when visiting this site! But for me, it's been great and we use it 3-4 times per day sometimes more. My husband uses it for iced tea and I use it for coffee. Love it!
Pros: Quiet, Stylish, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Got about 4 months
on November 8, 2010
Posted by: Suz
from Gilbert, AZ
Bought this unit in July and it worked fine until a few weeks ago. The unit would say it was brewing, but it was just buzzing. Lifting the top and putting it back down again, seemed to help for a week or so, then that didn't help, either. Had to turn it on and off five or six times to get it to work. Once it did, I would get three or cups out of it. But then next morning, it was a gamble, as to whether it would work or not. Finally, today, I took it back to the store and replaced it with the Cuisinart unit. Let's see if that one works longer. Not so sure though, now that I have read the reviews. I had a Tassimo brewer for 2 years and had zero problems. Wanted to switch to Keurig for the variety. May end up going back to old system, we'll see.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Enjoyable & easy
on November 7, 2010
Posted by: PHA
from Hammond, La
No waste of coffee and company can easily make their cup of choice quickly. Always have a fresh cup instead of old, cooked coffee.
Pros: No problems
Cons: none
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Easy, fun and delicious!
on November 7, 2010
Posted by: Raquel
from Northern NJ
Works great and maintenance is a breeze! I have had this machine for 4 years and it has never failed. Every few months I fill the reservoir with distilled white vinegar and brew... then brew again 2x with water and done! for another 6 months.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
3rd time
on November 7, 2010
Posted by: coffeeforme
from Lubbock, TX
I am now getting my second replacement brewer because they just stop working. Unit shuts off when it wants to. Sometimes I get a cup of coffee, sometimes I don't
Pros: Great when it works
Cons: WORKS WHEN IT WANTS TO
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Enjoy it while it works!
on November 6, 2010
Posted by: CuppaJoe
from Fairfield
Was thoroughly happy after taking it out of the box and using it for the first six months! Over the last two days, have been experiencing same problems that others have been reporting! Very frustrating. Those of you that love it and haven't had problems - good luck....the days may be numbered. Lesson learned, don't buy stuff with parts made in China.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com