Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
4
Love it
on January 11, 2011
Posted by: Angel's Girl
from Springfield, MA
Love it...It gets more use than my coffee maker ever did.
Pros: Multiple Settings, Easy to use, Stylish, Accommodates All Cup Sizes, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Best Christmas Gift from Husband!
on January 11, 2011
Posted by: coffeeinthemorning
from Delphi, IN
Love, the Keurig. It's the best Christmas present I've received from my husband besides Diamonds. Of course, now he doesn't have to make my coffee - it's so easy my son makes it for me now (and everyone else). Love the coffee and my family loves the hot chocolate.
Pros: Stylish, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Very easy to program and use
on January 12, 2011
Posted by: Coffee Lover
from Lewisville, TX
My company has a Commercial Keurig and due to how easy that one is to use, we looked into getting one for our home. It is very easy to setup and program as long as you read the instructions. We have the timer on ours set to have it on and ready when we get up for work and turn off a little later in the morning. Very nice to have a cup of coffee in the morning without the hassle of having to clean a coffee filter or coffee pot each day.
Pros: Multiple Settings, Accommodates All Cup Sizes, Durable, Easy to use, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Love it... but not durable!!
on January 12, 2011
Posted by: DelJenLane
from Florida
We loved this product... at least when it was working properly! If it had continued to work like it did during the first 7 months, this would be a five start rating! For the first 7 months, we had no issues with the coffee maker, even recommended it to our offices. Unfortunately, about one month ago, the pump started working erratically. Some days it doesn't pump anything into our cups, other days it pumps 20+ ozs and overflows our big Tervis Tumblers creating a HUGE mess. I ran it through a descaling process which did nothing to fix the issue. I emailed the company a week and half ago to see how we could get the problem fixed. Sadly, the only response I've gotten was an automated response that a rep will contact you within 2 days. No matter how wonderful the idea is, I'm hesitant to invest more money in something that seems to have major mechanical problems that don't seem to be isolated incidents. This is not a $20 coffee pot (like the one that lasted me 8 years) so I don't want to be replacing this thing every 6-7 months! Unsatisfactory!
Pros: Stylish, Multiple Settings, Easy to use
Written by a customer while visiting keurig.com
Customer Rating
4
Great Brewer - Just a few improvements
on January 12, 2011
Posted by: Knuckle
from Toledo, Ohio
We bought our Platinum version from QVC prior to Christmas. The design is attractive and fits very well with our Kitchen and decor. There is no doubt that it makes a great cup of coffee. I also like the fact that you can use your own coffee and have noticed that even a basic columbian roast tastes much better now as opposed to a drip pot at a time. I like the lighting used. It adds a nice ambient to the kitchen late at night. A couple areas for improvement? The main power switch in the back is a little awkward. It would be nice to have in the front or right side. I like to turn ours on as opposed to programming because of our inconsistant schedule. Also, as soon as I turn it on, as it heats, I like to add my coffee and choose my cup size (which always varies for me), and close the holder. But when it is then Ready to Brew, you can't just hit the Brew button, you have to reengage the holder.
Pros: Stylish, Durable, Water filtration, Accommodates All Cup Sizes, Easy to clean, Multiple Settings
Cons: Power switch placement, Requirement to reboot
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
SO DISAPPOINTED
on January 12, 2011
Posted by: ex-keuriglover
from chattanooga,tn
my husband purchased this keurig for me 12/2008 and it worked wonderfully until 12/2010. it just died. we are so very disappointed because after paying [$] for it, it would last longer than 2 years. i still have my great aunts coffee maker that is over 30 years old and it has proved more dependable than this keurig. will never purchase another.
Pros: Easy to use, Stylish, Multiple Settings, Accommodates All Cup Sizes
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Love the Keurig
on January 13, 2011
Posted by: Alicia
from Georgia
We love the fact that we can have a fresh cup of coffee everytime and have a variety. However, as others have stated we are on our 3rd Platinum pot. Not one of them has made it an entire year. Thank goodness for the warranty, Keurig has quickly replaced each one. The concept is great! However, for the price I would expect this to last at least 5 years. I would still recommend it though because the coffee is great.
Pros: Stylish, Fresh Coffee everytime, Easy to use, Accommodates All Cup Sizes
Cons: Not durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
So Fun!
on January 13, 2011
Posted by: Sarah love's her Keurig
from Sault Ste. Marie, Ontario
I love my Keurig! It is so stylish and fun to use. I am currently keeping a diary of all the K-cup's I have tried so I know which one's I enjoy best. It is a big hit at my house.
Pros: Easy to use, Stylish, Fun, Multiple Settings
Cons: Limited Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com