Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
1
4th one with Problems
on January 4, 2011
Posted by: Daily Drinker
from El Paso, Illinois
Bought one for my daughter-in-law at Christmas worked for the first 4 days,now "short cups" them. Completed all help issues listed with no resolve. This is my 3rd Keurig, concerned with the continual "short cup" that both of ours is doing. My 3 have been purchased & returned in a years time frame. Love the machine when it worked but don't have time to continually unplug & turn it on. Keurig is to be a FAST cup of coffee. I wish QUALITY CONTROL would look into this issue. As I am not the only one with the "short cup" machines. I would recommend it as long as this problem is fixed - it seems to be Keurig's only problem & frustrating.
Pros: Multiple Settings, Stylish, Easy to use, Accommodates All Cup Sizes
Cons: Unreliable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Best coffee i very had
on January 3, 2011
Posted by: Jim
from irwin, Pa
Verified Purchase:No
perfict for a one cup a day coffee drinker
Pros: Durable, Easy to use
Cons: Limited Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Mostly great, but...
on January 4, 2011
Posted by: Paula likes Coffee
from Annapolis, MD
Verified Purchase:No
Definitely as high-volume consumer, I bought this to replace an older Keurig. However, in my kitchen it is not efficient. Need to move it every time I want to turn it on. Other model has on/off on the front - better design. Would recommend Keurig to all, but this one only to a friend with lots of kitchen space.
Pros: Accommodates All Cup Sizes, Multiple Settings
Cons: HARD TO CLEAN, Complicated
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
It's perfect buy this product!
on January 4, 2011
Posted by: Rosemary
from Medinah,Il
usually a casual drinker lots of work to brew just a cup or 2 for 2 people now we can enjoy coffee everyday and not have to stop at the local donnut shop for a cup it's perfect and brews a nice hot cup of coffee!
Pros: Multiple Settings, Accommodates All Cup Sizes, Stylish, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Time Saver
on January 4, 2011
Posted by: Bee Bee
from Tulsa, Oklahoma
I love this machine. Everyone can pick their own drink. I don't have to make a whole pot of coffee just from me or my husband. Love it Love. I would recommend this machine
Pros: Durable, Accommodates All Cup Sizes, Multiple Settings, We can have our own drink, Stylish, Easy to use
Cons: Keeping people away
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Read the reviews carefully!
on January 4, 2011
Posted by: Patrick
from Corona California
3 Platinum brewers in 2 years. Do a Google search before you buy from Keurig. If they last a year for for the money you pay you got a deal. After the Keurig fails in 13 months, that is after you have returned it twice, they will NOT repair it, you must spend another chunk of change and buy a new one. Buyer BEWARE!
Pros: Stylish
Cons: Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Not Worth It
on January 5, 2011
Posted by: Fattony
from Philadelphia, PA
Verified Purchase:No
I received this for Christmas. I am not sure why there are different cup sizes available. Setting most drinks to the smallest cup setting still makes most drinks weak, ie. hot chocolate, tea, apple cider... The K cups apparently do not have enough product inside in order to make a regular cup of whatever your making. Right now, this think is just a $200 hot water maker. Which is very convenient and fast... There I said something good about it.
Pros: Easy to use, Accommodates All Cup Sizes
Cons: Expensive Hot Water Maker
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Great coffee pot but with a few problems
on January 5, 2011
Posted by: MichWolf
from Franklinville, NY
Bought this coffee pot March 2010 and it has worked great until about 1 month ago. It started making the noise like it was going to brew a cup then nothing happened. I would have to turn it off then back on and then sometimes it would work or I would have to repeat that again. It started only doing it once every few days, but now does it everyday. Finally had enough and called Keurig, they were great. Asked me a few questions but 5 mins later they said they would be sending me a brand new one out and that my model has been upgraded so I would get that one. Love this coffee pot and am so glad that they are working with me to resolve the problem. Alot of reviews have all been for about the same issues but I love the convenience of this pot so will keep buying these ones.
Pros: Easy to use, Accommodates All Cup Sizes, Convenient, Stylish, Multiple Settings
Cons: Fragile
I would recommend this to a friend!
Written by a customer while visiting keurig.com