Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
5
The highlight of my day!
on January 10, 2011
Posted by: Yogi
from Lafayette, LA
I am an everyday coffee drinker. I used to buy coffee pots every couple of years or so, but since I've purchased my platinum brewer I refuse to not only use any other brand of brewer but coffee as well! I program it to brew at a certain time every morning. I guess the only thing that I can think of that would make this brewer even more spectacular, if that is even possible is that the device had an automatic cream and sugar dispenser that would dispense at the press of a button or even have a feature that can be programmed to dispense a premeasured amount.
Pros: Super Fast Brewing, Stylish, Brewer always ready, Accommodates All Cup Sizes, No wasted coffee, Multiple Settings, Easy to use, Perfect taste everytime, No Waste
Cons: Fragile, No descaling setting
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
nice machine
on January 9, 2011
Posted by: Stifler
from quebec
nice style, easy to use, lot of coffee style. durable?...i hope
Pros: Easy to use, Accommodates All Cup Sizes, Stylish, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
How did I ever survive without it?!?!?!
on January 9, 2011
Posted by: jn9541
from Cleveland, Ohio
I LOVE this coffee brewer. I drink coffee constantly but can't stand when the coffee in the pot sits and just isn't fresh anymore. Putting your coffee in the microwave is blasphemy. With this brewer every cup is fresh and hot and you can change your roast and flavor everytime! It's saving me counter space too, I've put the teapot away in storage. No need to heat up hot water anymore its there at a push of a button. I loved it so much I bought the office one. You will NOT be disappointed!
Pros: Variety, Accommodates All Cup Sizes, Fast, Convenient, Stylish, Multiple Settings, Easy to use
I would recommend this to a friend!
Response from keurig.comBy May 19, 2016
The Platinum Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5
I am in love with my Keurig!
on January 8, 2011
Posted by: Vicki
from Pittsburgh,Pa
I am a hard-core coffee drinker.I also live alone.This machine is perfect for me! I love how fast I have a great cup of coffee, with no preparation or having to clean out the pot and coffee grounds.I recommend the water reservior and multiple cup sizes(i have the platinum)These features make it worth the few extra dollars.The only con is weaker coffee with larger cup sizes, such as travel mugs.So, i just use the xtra bold varieties.
Pros: Easy Fast
Cons: none
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love the machine
on January 8, 2011
Posted by: Bryan
from Broken Arrow, Oklahoma
Bought my Keurig from QVC just after Thanksgiving, and love the product. It is great for just one cup of coffee and takes only a very short period of time to brew fresh, hot and easy. The only thing I have not yet received my free 48 cup of coffee, and it has been 2 months. Love the machine.
Pros: Durable, Multiple Settings, Accommodates All Cup Sizes, Stylish, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Best Christmas present this year
on January 7, 2011
Posted by: mtnbikerfred
from OC California
My my is a *bucks addict. Our Keurig is her methadone dispenser ;p We got some syrup, caramel sauce, and other stuff and now she makes her own delicious drinks!! About people saying "limited cups sizes", what are you talking about? Pull out the drip tray for really tall travel cups, and add a "shot" to top it off.
Pros: Easy to use, Accommodates All Cup Sizes, Multiple Settings, Durable
I would recommend this to a friend!
Response from keurig.comBy May 19, 2016
The Platinum Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5
I love my brewer
on January 7, 2011
Posted by: Changed Coffee Drinker
from Baltimore, MD
I was not an everyday coffee drinker, but received this a Christmas gift from my daughters. Being able to brew whatever kind I want, when I want it, in the amount I want it, with no waste has really change how I drink coffee and other drinks that I kind brew with this brewer. I just love it...
Pros: Durable, Easy to clean, Multiple Settings, Accommodates All Cup Sizes, Easy to use, Stylish
Cons: none
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Customer support is outstanding
on January 7, 2011
Posted by: Z51red
from Michigan
This is our third keurig coffee maker. I love the conveniance and the flavor choices of coffee. My daughter after seeing ours replaced her single cup brewer with a keurig. My only complaint has been with a short cupping problem. we have had this on our last two machines and in both instances it happenned with 3 to 6 months of purchasing. However, with that said. we have been so satisfied and pleased with customer support and the actions they took to remedy the problem, that I would definately recommend The Keurig platinum to anyone who asked. On this, our third, I will definately stick to a more regular descaleing plan, and hopefully it will not have similar problems to the last two machines....the coffee and ease of use makes the inconveninaces I've suffered worth while.....
Pros: Easy to use, Multiple Settings, Stylish
Cons: Fragile
I would recommend this to a friend!
Written by a customer while visiting keurig.com