Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
4
Morning must!
on September 7, 2010
Posted by: Karrell
from Land o lakes Florida
We keep ours in the bathroom so it will brew while we get ready in the morning. I can't imagine my day without it.
Pros: Stylish, Easy to use, Convenient, Durable
Cons: Limited Cup Sizes
I would recommend this to a friend!
Response from keurig.comBy May 19, 2016
The Platinum Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
4
Love the Single Cup System
on September 7, 2010
Posted by: est1963
from Sarasota, FL
I was never a coffee critique until I bought this system. I always bought whatever coffee was on sale at the grocery store and didn't think much about it. But with this system, I have learned to truly appreciate good coffee. I am disappointed when I have "generic" coffee out. The system has worked very well for me and is perfect for my family. Before, I would make a big pot of coffe and sometimes we'd drink it all and other times throw alot of it out. Also, my husband and I can drink our own favorites w/o making a whole pot. Worth the investment.
Pros: Stylish, Easy to use
Cons: Limited Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I LOVE this machine!!
on September 9, 2010
Posted by: Anonymous
from Manassas, VA
I've had this model for about a year. I use it at least once every day (usually several times a day). I brew regular light coffee, my son brews tea, his friends brew hot chocolate, and my husband brews flavored coffee. I did have a problem shortly after purchase (would say it was brewing, but wouldn't) but when i called Keurig, I received fabulous customer service! The customer service rep advised me to run a few cycles of plain water(no K-cup) and helped me locate in my manual the cleaning procedures (the paper clip manuever). he even insisted on staying on the line with me while I did everything to be sure I was up and running again before we hung up. If i remember correctly, he even sent me some free Kcups "for my trouble". I haven't had any problems since. Overall, i am very happy with the brewer as well as the customer service, and there's nothing like a 60 second cup of coffee when you're rushing out the door every morning! Love it, love it, love it!
Pros: Multiple Settings, Easy to use, Durable, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
"I would buy this product again and agan
on September 10, 2010
Posted by: LINDA and NATHAN
from Hou, TX.
I have had my Keuring for over a year.I bought it from [...]. I have not had any problems with it at all. I LOVE IT! I also love the varieties available for the K-cups. The color is perfect for my kitchen.As long as these coffee makers are around, I will not use any thing else. MY HUSBAND AND I LOVE IT THAT MUCH!!
Pros: Durable, Stylish, Accommodates All Cup Sizes, Easy to use, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Platinum Service -- Multiple Daily Use
on September 10, 2010
Posted by: Anonymous
from Signal HIll, CA
I got 2 of the Platinum for Christmas of '09, one went in our RV, and started using them almost immediately. The only thing I don't like is having to pre-soak the water filter cartridges. I ordered the 5-pack of water filter cartridges almost immediately so I'm not caught short--the only time the machine has ever made any odd noises was due to it being time to change that filter. I had a small problem after running some coffee (and didn't remove the K-cup right away) when the drainage holes became clogged--a few hot water brews solved this along with a general rinsing of the K-cup holder under the tap.
Pros: Durable, Quick, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love it! Wouldn't go back for nothing!
on September 12, 2010
Posted by: shan
from astoria oregon
We have very busy mornings around here and we are loving our new Keurig! It's fast, easy, and the coffee tasts great! Wouldn't go back to a traditional coffee maker for anything. Thank you Keurig for making out lives a little easier!
Pros: Easy to use, Fast, Stylish, Durable, Accommodates All Cup Sizes, Multiple Settings
Cons: none
I would recommend this to a friend!
Response from keurig.comBy May 19, 2016
The Platinum Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5
Great for lovers of FRESH coffee!
on September 14, 2010
Posted by: Long time coffe drinker
from Cleveland, Ohio
Verified Purchase:No
After trying this product at a friends house we were so impressed that we purchased our own. Biggest plus for us - great flavor and YOU can decide if you want that second cup or not - and it's fresh!
Pros: Multiple Settings, Accommodates All Cup Sizes, Easy to use, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Wonderful
on September 14, 2010
Posted by: Retired 2
from Hiouchi, CA
I am completely satisfied with my Keurig...we are actually drinking more coffee, and wasting none. We like the rapid brewing, and getting a really hot, good cup of coffee. Am buying one for my daughter's family and son's family for Christmas. They enjoy the coffeemaker as much as we do. When they come here, the first thing they do is make themselves a cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com