Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
2
stopped working
on July 26, 2014
Posted by: Frustrated
from Irvine, CA
Bought the unit about 1 1/2 ago. It was nice when it worked but stopped working. Descaled regularly. I tried all the recommendations on Youtube with no luck.
Pros: Multiple Settings, Fast, Accommodates All Cup Sizes
Cons: Fragile, Complicated, Pricey / Poor Value, HARD TO CLEAN
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
This will break on you!
on July 24, 2014
Posted by: Kikki
from South Florida
This product broke about a year after my first use. Keurig immediately shipped me a replacement. Scroll forward a few years later and it has broken again. This time Keurig offered me a discount to told me to use my point to buy one at a reduced cost. Let me see Keurig, your product has now broke twice just from me using in the ways you have recommended. I also descale and clean the needles. So now, after spending thousands of dollars on your K-cups I am supposed to dish out more money for a new machine because you can't build something that lasts? NO thank you, I will pull out my old coffee maker which I am sure will still work and save myself some $$ in the meantime.
Cons: Pricey / Poor Value, Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
PRIME!!!!!!
on July 21, 2014
Posted by: joe
from usa
LOVED it in the beginning....butnow after just 2 yrs it is in PRIME mode all the time! But...they do offer a discount for another brewer.
Pros: Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
great way to start my day
on July 17, 2014
Posted by: Ann M.
from Bay Area, CA
So far soo good!I decided to get a kuerig because of the price of getting coffee in the morning was getting a bit pricy. This model allows you to set a timer to turn it on and warm the machine up. So it is ready to go when I wake up. The coffee brew I have tried out so far are up to par. The only issue I've had is working with the iced coffee brews they come out too watery. I'm sure there is a way to remediate this. I've been using it every day since I got it. Hopefully this holds up!
Pros: Easy to use, Fast
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
was my Christmas present of 2013!!! WOW!
on July 17, 2014
Posted by: AnnF
from Washington State
Wonderful to have a fresh cup every time I use it! Even the coffee is great!Have a few fav's but in general I haven't had a bad one yet. Only thing I wish was the coffees were cheaper! But well worth it in the end!!!
Pros: Multiple Settings, Accommodates All Cup Sizes, Easy to use, Best Ever Gift, Fast
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Last coffee maker I will ever purchase!
on July 13, 2014
Posted by: PriscillaMarie14
from walterboro, sc
I have had a Bosch Tassimo, HB Brewstation, Cuisinart, and others and have not been satisfied. I am happy to say I finally spent the money to get my Keurig. It's so easy to use and it is perfect for me because I hate having to wash a coffee pot and clean up after making a cup of coffee before I leave in the mornings! It makes a super hot and flavorful cup every time and I just love everything about it! You will not be disappointed♡♡♡♡♡
Pros: Accommodates All Cup Sizes, Easy to use, Durable, Stylish, Fast, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Stopped Working
on July 11, 2014
Posted by: Will
from San Diego CA
I use Keureg as a backup to my expresso maker. I leave it to guests who aren't particular about coffee strength.
Pros: Accommodates All Cup Sizes, Good Brewer
Cons: Coffee Choices Limited, Complicated
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
"Fix" For The PRIME Error
on July 8, 2014
Posted by: Pikabo
from Vancouver WA
I wanted to share the semi-fix I found for the extremely frustrating PRIME error that so many have encountered. Like many, I was on my second brewer after having the "PRIME" error constantly! The second machine was now malfunctioning so I went in search of ANY tips. The cleaning etc is NOT the issue with "Prime" errors as they occur with brewers only days old. I searched the Internet and the one tip I found that seems to help is; use WARM water when refilling the reservoir, bring the water to the reservoir rather than removing/replacing it each time and fill it slowly as to not create excessive bubbles. I've been using this tip for several weeks and have NOT had another "Prime" error! I was so happy- I LOVE the brewer and didn't want to give it up. For those with frequent or reoccurring "Prime" errors, give it a try. Best of luck..
Pros: Fast, Large Variety, Fresh cup each time
Cons: Frequent Problems
I would recommend this to a friend!
Written by a customer while visiting keurig.com