Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
5
love the features
on August 23, 2010
Posted by: southern tea lover
from kingsland GA
great machine! love all the cup sizes
Pros: Multiple Settings, Durable, Easy to use, Accommodates All Cup Sizes, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Can't live without it.
on August 24, 2010
Posted by: DAT
from Toronto, Ontario, Canada
Verified Purchase:No
Since my wife doesn't drink coffee but everyone else in my family and hers does, this system is perfect. Everyone loves the fact that we have different things to drink, different coffee, hot chocolate, tea, and it does create a hassle. More often then not, someone offers to make the coffee now, because they get the first cup.
Pros: Stylish, Durable, Easy to use, Multiple Settings, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
totally hooked
on August 25, 2010
Posted by: Rhonda N
from Strasburg Va
We bought one for our home and became totally hooked. The fresh taste of each cup was wonderful. I just purchased a second one for our RV and plan on buying 3 more. one for my new office at work nd 2 for relatives for Christmas gifts. i will make sure when i visit the relatives i will get the same wonderful coffee at thier homes. so i am totally hooked. wonderful!
Pros: Easy to use, Accommodates All Cup Sizes, Durable, Stylish, Multiple Settings
Cons: Multiple brewer discount
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Simply the Best!
on August 26, 2010
Posted by: Papa
from Long Island, NY
I received my brewer as a gift after seeing my daughters. My Platinum has seen daily use for the past year without any problems. It is just so easy to use. Thanks for producing such a great product.
Pros: Accommodates All Cup Sizes, Stylish, Easy to use, Durable, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Great coffee, if it worked right !
on August 11, 2010
Posted by: Keli
from Pottstown, PA
Would love this brewer, if it actually kept working like it was supposed to. Bought first brewer at Christmas. That one started brewing different size cups, then stopped brewing altogether. Called Keurig, they were great. Got a replacement pronto. Sadly that one stopped working too, due to pump issues. Was promptly sent another brewer. Sad to say, THIS one is now beginning the SAME issues. Called tech support. NOT SO EASY this time. I was told its the k cup holders fault ( of which I have 3 from previous brewers ), or the coffee's fault. The k cups fault ? Nothing wrong with my brewer, even though it takes a while to even begin sending water out, or even though I get inconsistent cup sizes. Hey, if you average them together, everything is fine right ? Well, that's what I was told. I'm very frustrated and upset, and I'm NOT stupid. C'mon, the coffee's fault ?? Well, I am getting some coffee, and a new k cup holder..and all with be right with the world and my brewer. This brewer is still faulty, as I see from all the other reviews that say the same thing. I'm sure I will be calling support back. Do I recommend this brewer at this point, after all this trouble ? Not on your life ! My current brewer was only sent to me in April. All I want is a good cup of coffee, and a brewer that works correctly. Is that too much to ask ?
Pros: Multiple Settings, Easy to use
Cons: Inconsistant cup sizes, Doesn't hold up, Brew times get longer
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
love our machine
on September 2, 2010
Posted by: mark the aflac duck
from evans ga
Verified Purchase:No
i love love love this machine . makes good coffie and my mom loves it to keep up the good work
Pros: Durable, Easy to use, Multiple Settings, Stylish, Great product
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Never A Problem
on September 3, 2010
Posted by: Ready for His Return
from Seattle
Bought the Platinum brewing system for Christmas 2009. We make several cups a day, starting off with the travel mugs size to take to work. My husband and I like different types, flavors, teas and can each be happy as we make it one cup at a time. I no longer can stand to drink a cup of coffee from our office pot. I will take an extra travel mug to ovoid that horrible overcooked sludge! Keurig, you're the best! Maybe I can get an office model soon!!! I don't know why so many have issues... never one problem!!! Sorry coffee house, you have lost my business! Got the frother for weekends. Like it too! Bought the Platinum for our son & daughter in law... they love it too without issues.
Pros: Durable, Stylish, Accommodates All Cup Sizes, Easy to use, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Best coffee maker we have ever owned
on September 4, 2010
Posted by: Jr the truck driver
from Boomer, NC
We have had this brewer for several years and had no problems or issues with it. Still works great and we will never change to a different type brewing system. We even have the mini system that goes on the road with us and vacations too!
Pros: Multiple Settings, Durable, Accommodates All Cup Sizes, Stylish, Easy to use
Cons: none
I would recommend this to a friend!
Written by a customer while visiting keurig.com