Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
3
SHORT LIFE!
on January 10, 2014
Posted by: gazls
from Illinois
One expects that when a company boasts that it will provide years of satisfying performance, the product will live up to expectations. Especially given the price one pays for this unit. Even with proper maintenance, our maker ceased to function after just a year and a half. I find this to be lamentable.
Pros: Multiple Settings, Accommodates All Cup Sizes, Fast
Cons: Pricey / Poor Value, Fragile, Complicated, HARD TO CLEAN
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Keurig Platinum Plus
on January 10, 2014
Posted by: Deb
from Cypress, CA
My family of 5 use it daily and have no complaints! We all love it-it was an upgrade from the single cup Keurig so a great improvement with the speed of delivery and being able to use the taller cups/travel mugs!
Pros: Durable, Accommodates All Cup Sizes, Fast, Easy to use, Multiple Settings, Stylish
Cons: Remove Tray For Tall Cups
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Awesome brewer
on January 9, 2014
Posted by: Eileen493
from Cortland, OH
After we descaled this twice a friend told us to use distilled water, no problems since then. Love it!
Pros: Durable, Fast, Easy to use, Multiple Settings, Accommodates All Cup Sizes
Cons: Needs Hotter For Teas
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Needs improvement
on January 9, 2014
Posted by: Disappointed
from Bellflower
I love the Keurig but it should last longer than 1 year. It is pricey. The company does not stand behind the machine at all. I am going to purchase one more, but if it doesn't last longer, I will not buy another.
Pros: Multiple Settings, Easy to use, Fast, Accommodates All Cup Sizes
Cons: Pricey / Poor Value, HARD TO CLEAN, Fragile
Written by a customer while visiting keurig.com
Customer Rating
5
I JUST BOUGHT THIS I LOVE IT
on January 8, 2014
Posted by: KEN
from JACKSONVILLE FL
LOVE THIS WOULD NEVER BYE A NOTHER COFFE POT
Pros: Fast, Easy to use, Accommodates All Cup Sizes, Durable, Multiple Settings, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Wonderful when it works
on January 6, 2014
Posted by: Occasional Coffee Drinker
from Parkersburg, WV
Purchased the B70 on 4/15/12, descaled every 5-6 months since it wasn't being used daily. Loved everything about it. However; recently the unit got to where the water was not getting hot, only lukewarm. Called Keurig (1/6/14), was told to descale, after descaling the water still was not getting hot. Called Keurig again, the lady didn't know what the problem was, and since it was out of warranty they couldn't replace it but I could purchase another one at a reduced price. So I'm giving it another try since I do like the unit. But I'm hoping this one lasts longer than 1 year-8 mos. Can't afford to keep them in business by buying one every 2 years or so. Especially since it's only being used occasionally.
Pros: Fast, Easy to use, Stylish
Cons: Pricey / Poor Value
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
love mine
on January 1, 2014
Posted by: pk
from richmond, va
mom is 89 years old she like her 2 cups of coffee can not lift a pot any more but can lift a cup she loves this coffee maker.
Pros: Accommodates All Cup Sizes, Easy to use, Fast, Stylish, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
unreliable
on January 1, 2014
Posted by: logan352
from Minnesota
All too often I'll go to make my morning coffee and the brewing system just doesn't work. I'll then try: turning unit off and back on; emptying the water reservoir and refilling with fresh water (filtered); opening the brewing cup device and closing it again; Nothing seems to work. We had company here and the system had a workout and worked fine. Today I went to brew and it didn't work. The "de-scale" message is not showing up. Very frustrating. We will buy another one just because the idea of being able to brew coffee so quickly and effortlessly (that is when it is working!) has us addicted.
Pros: Multiple Settings, Convenience, Fast, Easy to use, Accommodates All Cup Sizes, Stylish
Cons: Frequent Malfunctions
I would recommend this to a friend!
Written by a customer while visiting keurig.com