Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
5
Love the Platinum for home.
on April 22, 2010
Posted by: Anonymous
from Washington
Verified Purchase:No
Everything is great, except if you use your own coffee, pain to clean filter.
Pros: Easy to use, Accommodates All Cup Sizes, Durable, Multiple Settings, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
I am getting worried.
on April 27, 2010
Posted by: Barb who loves coffee
from Tuckerton, NJ
Well..I received my Keurig as a Christmas present..and was thrilled beyond words. Less than 2 months later, it decides I should drink demi-tasse size instead of the 16oz it is always set on. I called Keurig, they said to run vinegar through it...I did. Then about 2 weeks after that, I call Keurig again..same problem. They run me through the anti-clogging ...done that. So I had to call this week...again. I just want it to work, I use mine all the time: coffee, tea, hot chocolate, iced tea...hot water for my hot cereal! My sister has an older unit, uses it all the time. Mine looks so cool and new and modern compared to hers! However, she doesn't have to run vinegar through it or use a paperclip to stick up the holes to de-clog it!! I was devastated! My new Keurig and complimentary (2) two boxes of K-cups will arrive tomorrow! That was very very nice of them. But will my new unit be better? I still love the Keurig and recommend it, but I am nervous about mine ever working well again!
Pros: Easy to use, Stylish
Cons: Clogs easily
I would recommend this to a friend!
Response from keurig.comBy May 19, 2016
The Platinum Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5
I own the platinum system and LOVE it.
on April 28, 2010
Posted by: COOKIE
from MICHIGAN
Verified Purchase:No
I use my coffee maker every day all day. I like the fact every cup is fresh as the last.I have bought one for both my daughters,although I bought them the cheaper one they too have had trouble with the noise, so they returned it back to the store and they both are happy campers again,everyone is intitled to a lemon once in awhile.We all love our makers and would not go back to any other.
Pros: Durable, Stylish, Accommodates All Cup Sizes, Easy to use, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I love it!
on April 28, 2010
Posted by: tasteeone
from Massachusetts
I love my keurig coffee maker. My coffee tastes the same everytime I make it, so fresh and hot! It's super easy to use. I also use it to make hot water when I want tea. I did have some problems with my brewer but customer service has been fantastic and I am a very satisfied customer. I do buy my k kups from [...] so far it's the cheapest if you do the subscribe and save.
Pros: Stylish, Easy to use, Accommodates All Cup Sizes, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Quiet...
on April 29, 2010
Posted by: Melange Nantucket Eric
from Wakefield, Mass
Verified Purchase:No
I have the One shot at work it's great, wish it got a little hotter, but i still love it, I have the platinum at home. Love that one also so quiet and easy to use. Mine does shut off on it's own from time to time, but i dont mind, better than leaving it on all day and forgetting about it.
Pros: Easy to use, Multiple Settings, Accommodates All Cup Sizes, Stylish
I would recommend this to a friend!
Response from keurig.comBy May 19, 2016
The Platinum Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5
brought 12/2008 still working fine
on April 29, 2010
Posted by: Pastor Bob
from Northampton, Pa
so far everything is great! have to flush it (run it without a k-cup) if you use a choclate k cup or if you see coffee grinds in it. it should not have coffee grinds in it. just flush it. it cleans easy, again so far so good...
Pros: Stylish, Easy to use, Durable, Accommodates All Cup Sizes, Multiple Settings
Cons: None right now
I would recommend this to a friend!
Response from keurig.comBy May 19, 2016
The Platinum Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5
Love It!
on May 6, 2010
Posted by: Anonymous
from Rio Rancho, NM
I love, love, love my Platinum Edition Keurig! We use ours for coffee, tea, iced tea and even the kids use it - for hot water in instant oatmeal.
Pros: Durable, Accommodates All Cup Sizes, Easy to use, Multiple Settings, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Love our Keurig
on May 7, 2010
Posted by: Dragon
from Warrenville, IL
We bought our current Platinum system in June 07 and it's still working (almost 3 years). We have very hard water so, we did learn with our first unit, which lasted a year, that filtered water is the best to use otherwise it gets clogged up. We use ours daily, making 8 cups a day and, at times, use it to heat water when brewing loose teas. It's great when company comes over because everyone can choose their own tea or coffee. We recommended it to our daughter and hers has been going a year now. Again, filtered water is a must for keeping it running and for the best in coffee and tea taste.
Pros: Multiple Settings, Accommodates All Cup Sizes, Durable, Easy to use, Stylish
I would recommend this to a friend!
Response from keurig.comBy May 19, 2016
The Platinum Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com