Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
5
Love the Platinum Cinnamon Keurig
on March 1, 2011
Posted by: ZanyMom
from Central MA
My husband and I bought the platinum keurig after reading online about it and many many reviews. We got the cinnamon colored one to match our other kitchen appliances and love the color. We purchased it from[...]at 20% off so it was a great deal in Dec 2010 and have been using it every day since and it works great. Only thing we have any issue with is that the k-cups coffee gets expensive but we ordered the little filter thing that you can use your own coffee in. We can't wait to start making ice coffee & tea in it if the weather ever warms up here in New England. This coffee maker is awesome too because you do not have to always clean it or have glass posts with coffee stains in the bottom. We have well water at our house so we have a pure water filter pitcher on the counter beside our keurig and we only use the filtered water in our keurig.
Pros: Accommodates All Cup Sizes, Durable, Stylish, Easy to use, Colorful, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love It
on March 6, 2011
Posted by: CJE
from Westminster CO
Verified Purchase:No
My first lasted 2.5 years and died [...]
Pros: Stylish, Accommodates All Cup Sizes, Durable, Easy to use, Multiple Settings
I would recommend this to a friend!
Response from keurig.comBy May 19, 2016
The Platinum Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
1
not for me
on April 6, 2012
Posted by: glenn
from ohio
Verified Purchase:No
If you like strong coffee and don't mind waiting on a cup of coffee go for it. But if you like to make the coffee at a strength you like forget it. I have brewed several different types of coffee through this brewer and everyone of them were way to strong for my taste. I don't like coffee that you can see through but I don' like coffee so strong you have the jitters when your done drinking it either, and that is your only option.
Pros: Easy to use
Cons: Coffee is STRONG
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Dose not work
on December 30, 2012
Posted by: Jim
from Winstom-Salem, NC
The machine will not work anymore. WILL not prime. I have a few friends with the same problem. For the money we have spent to use these machines, they are not worth it. Going back to my old cheap brew.
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
My perfect birthday present this year!
on May 19, 2013
Posted by: Happy Homemaker
from Orange, NJ
Verified Purchase:No
I drink coffee all day long, every day - from when I first wake up in the morning until right before going to sleep. I taste-test coffees just like I taste wines (and I make notes for each, also). I keep journals for coffee tastings (and wine tastings). I need coffee makers that will last, so I hope this one will last. I have all kinds of coffee makers, from drip brewers to old-fashioned stove-top percolators to brikis (the little pots Greek and Arabic and Turkish coffees are boiled in) to various espresso makers (from stove-top to electric pressure espresso/cappuccino makers). I have wanted the Keurig Platinum machine for some time, now, and hubby finally ought it for me a few weeks ago for my birthday! I am a homemaker, and since I drink so much coffee (not always caffeine - half caf, as well as decaf) that it's hard to keep fresh coffee ready for me, but the Keruig takes care of that problem and makes me a hot fresh cup of coffee each time! I really love that! And I can use My K-cups to create my own coffee blends from my own home-roasted coffees that I love and don't wish to stop drinking, also. My only complaint about the My K-cups is that they make a weak cup of coffee, even when you follow directions explicitly; for some reason, you must use four (4) the amount of coffee that you should need to use (ie - fill and use FOUR (4) My K-cup baskets) to get the proper strength that ought to be achieved by ONE (1) My K-cup basket according to Keurig... What's with that??? :( *dislike* I roast my own green coffee beans at home in my own roaster, and I roast to a really strong City Roast, so it's not an issue of a mild roast coffee... I really should NOT need to have to *buy and use* FOUR (4) My K-cup refill baskets -PLUS- FOUR (4) TIMES the amount of coffee to achieve the proper strength coffee! No! Everything else about the Platinum brewer is great, so why this???
Pros: Easy to use, Ready When I Want Coffee, Multiple Settings, Various Settings Results, Best Way For Freshest Cup, Energy Efficient Timer, Fast, Wide Variety As I Like It, Fits Small Kitchen Space, Most Cup Sizes
Cons: My-kcup Makes Weak Coffee, HARD TO CLEAN, K-Cups are pricey
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Hard to Clean
on March 2, 2014
Posted by: Tom S
from Houston, TX
When mine said to "de-scale" it has been a very complicated and unsuccessful.
Pros: Accommodates All Cup Sizes, Fast
Cons: HARD TO CLEAN
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
PRIME!!!!!!
on July 21, 2014
Posted by: joe
from usa
Verified Purchase:No
LOVED it in the beginning....butnow after just 2 yrs it is in PRIME mode all the time! But...they do offer a discount for another brewer.
Pros: Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
B-70 Keurig
on December 11, 2009
Posted by: Ed
from NY
Great system but it is made in China.
Pros: Durable, Multiple Settings, Easy to use, Accommodates All Cup Sizes
Cons: Made in China
I would recommend this to a friend!
Written by a customer while visiting keurig.com