Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
1
Not Durable
on December 25, 2012
Posted by: RRR
from N.J.
Verified Purchase:No
This is my second one both stopped working after a year
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Great Customer Service
on January 25, 2013
Posted by: Karen
from Raleigh NC
My two year old Keurig stopped working last Sunday so I called Keurig before throwing it out. Amazingly, on Sunday morning, I actually talked to a person who walked me through cleaning the needles and it worked! Today (the following Saturday), same thing, so I called Keurig again and they're sending me a brand new unit at half price. Love this brewer. Makes a great cup of coffee.
Pros: Multiple Settings, Stylish, Fast, Accommodates All Cup Sizes, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Will not purchase another
on January 26, 2013
Posted by: Mt Lady Biker
from Helena, MT
Just after the warranty expired, it started leaking profusely. After much research, I am only one of thousands that this has happened to. Keurig needs to fix the problem and extend the warranty if they really stand behind their product. I marked ëverday coffee drinker", and that could be from 1 cup per day, 4 cups on one day and maybe none for several. There is no reason these should be defaulting with the money they cost. I will not buy another until Keurig stands behind their faulty products!
Pros: Stylish, Accommodates All Cup Sizes
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
BEST Coffee pot EVER!
on March 18, 2013
Posted by: MrsRishel11
from Punxsutawney, PA
I use mine so much that I have to refill the water tank about 3-4 times and I never had a bad cup of coffee. It is very quick, less wasteful, and endless as to what you can make in it. (I recommend the Hot Apple Cider)I didn't think it was worth the money until I used one and wow I am so thankful to have it.
Pros: Fast, Less Wasteful, Easy to use, Accommodates All Cup Sizes
Cons: A bit pricey
I would recommend this to a friend!
Response from keurig.comBy May 19, 2016
The Platinum Plus Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5
love my brewer
on March 28, 2013
Posted by: none
from stockton ca
Verified Purchase:No
I use it everyday! I brew a white hot chocolate and then a starbucks blonde on top then put in ref. to make a frap. take to work the next day!!!!!
Pros: Accommodates All Cup Sizes, Fast, Stylish, Easy to use, Durable, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
GREAT!
on March 29, 2013
Posted by: Make it at Home Mom
from Orlando, FL area
It is WONDERFUL for teas & adding hot water to instant oatmeal in the morning! We are not coffee drinkers, but relatives are & this is perfect. We get our iced teas on hot days-hot cider & chocolate on cold days & oatmeal year round. Friends & relatives can have their coffee. Perfect! Thank You!
Pros: Easy to use, Multiple Settings, Accommodates All Cup Sizes, Stylish, Versatile
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
LOVE this machine!!!
on April 5, 2013
Posted by: Coffee lover
from Baton Rouge, LA
I absolutely love this machine. I enjoy two cups of coffee every morning. I always felt that with regular coffee makers, the second cup was never as good. With Keurig, every cup is delicious because its fresh brewed!!! I have never had any problems at all with my machine which I bought over a year ago.
Pros: Multiple Settings, Accommodates All Cup Sizes, Durable, Stylish, Fast, Easy to use, Every Cup Freshly Brewed
Cons: K-cups Pricey
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
5 cup size does not work, cool temp.
on May 4, 2013
Posted by: Wolfdog
from AK
No matter what size I choose, 90% of the time brews about 6 oz. of coffee. Temperature cool, set at highest temp. but still brews cooler.
Pros: Fast, Easy to use
Cons: Coffee Not Very Hot, 5 Cup Size Does Not Work
Written by a customer while visiting keurig.com