Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
2
Not at all durable
on November 24, 2012
Posted by: Nicki & Kevin the couple
from Starkville, MS
My husband & I purchased this a little over a year ago, as a joint anniversary gift, & it now barely functions without a glitch. The cup sizes no longer brew correctly: the chosen cup may not brew fully, but the next cup may brew too much. Also, the water uptake has started to not function properly.
Pros: Easy to use, Stylish, Multiple Settings, Fast
Cons: Not durable, HARD TO CLEAN, Noisy, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Nothing lasts forever:
on May 24, 2013
Posted by: 2-dogs
from San antonio, TX
Worked great for approx 28 months, then died. Pretty expensive cup of coffee considering the price of the coffee maker and each individual K-cup. It's back to drip coffee maker for me; they last a very long time.
Pros: Accommodates All Cup Sizes, Multiple Settings, Easy to use, Stylish, Fast
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Love it!!!
on July 26, 2013
Posted by: Dave
from Virginia
Fast brew. Perfect temp. No waste. Easy!!!
Pros: Multiple Settings, Accommodates All Cup Sizes, Easy to use, Fast, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Poor Quality device.
on July 30, 2013
Posted by: Louis the Coffee lover
from Dallas, TX
Very Poor Quality. Between me and a friend we have had 5 Keurigs in 2 yrs. They are not built for everyday use.
Pros: Multiple Settings, Easy to use
Cons: Fragile, HARD TO CLEAN, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
best ever
on August 19, 2013
Posted by: Doris the gardener
from Meriden ct.
Verified Purchase:No
it's fast and can use most k-cup brands
Pros: Stylish, Easy to use, Fast, Multiple Settings, Durable, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
i hate the word descale
on February 8, 2014
Posted by: donna beachgoer
from king of prussia,pa
Verified Purchase:No
Use it everyday. Have had it over a year now all problems are happening, always even after cleaning it comes up and says descale, does not fill the correct size. Diappointed with this prod uct.
Pros: Multiple Settings
Cons: Pricey / Poor Value, HARD TO CLEAN
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Last less than a year
on June 8, 2014
Posted by: Bill Morgan
from Deltona Fl
We got one of these about a year ago, but after 8 or 9 months it would not descale very well, each time it did not last one tank of water before it had to be descaled again. Not worth the 179.00 we paid.
Pros: Easy to use, Accommodates All Cup Sizes
Cons: Fragile, Pricey / Poor Value, HARD TO CLEAN
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Great Machine When it Works
on June 22, 2014
Posted by: dhswpea
from SC
Verified Purchase:No
My husband and I both drink 1 cup of coffee a day. We really like the ease of use BUT we are constantly having problems with our machines. When they are under warranty they will replace but you have to wait without coffee for the machine to come in the mail. This has happened to us 2 times, then our 3rd machine lasted just over 2 yrs and then the pump went out & the warranty had expired. They offered us a new machine with a discount and I agreed only because I have KCups I need to use. If this machine only makes it 2 yrs I'm done with this brand. If you are looking for a good coffee maker you may need to research & try a different brand.
Pros: Easy to use, Accommodates All Cup Sizes
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com