Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
1
Not worth the extra money
on December 28, 2011
Posted by: Unhappy coffee drinker
from Berlin, NJ
We have had nothing but problems recently after only owning it for less than a year. The K cups are very expensive & although we enjoy the coffee, the breakdowns that we have had recently are not worth it.
Cons: Fragile, Pricey / Poor Value, Complicated
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Enjoying every cup!
on December 27, 2011
Posted by: ChopperRN
from Honolulu, HI
The machine works like a dream! I even occasionally check the amount of fluid dispensed to see if accuracy is maintained, and it is, for every cup size available, ive event tested the different temperatures, accurate as well. Thanks for a great product!!
Pros: Fast, Easy to use, Stylish, Accommodates All Cup Sizes, Durable
Written by a customer while visiting keurig.com
Customer Rating
4
More Bells & Whistles than I needed
on December 27, 2011
Posted by: Kona lover
from Philadelphia, PA
Gave the Special Edition to our one cup a day son-in-law this summer. He loves it, made iced coffee when it was hot and the Barista Prima in the morning. They decided to give me the Platinum for Christmas. More options than I need,but love it.This came with the My Cup accessary and I tried it, after reading other reviews on how to set it up. Had no leakage or cleanup.Looking forward to trying the different coffees.Great idea for mixed company to offer choices
Pros: Stylish, Multiple Settings, Accommodates All Cup Sizes, Easy to use, Fast, Durable
Cons: None so far
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
LOVE IT!!!
on December 27, 2011
Posted by: mommyofthree
from spring, texas
I received this machine as a Chirstmas gift and I just LOVE it. It is very easy to use. My kids can make their own hot chocolate and they even make me coffee!
Pros: Fast, Accommodates All Cup Sizes, Easy to use, Multiple Settings, Stylish, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
LOVE IT!
on December 26, 2011
Posted by: Christle
from Springfield, MO
My friend had one, I was hooked on the first cup. Put it on my Christmas list and got one! makes for a happy mama!!! I especially love how FAST it is to use. No more need for a kettle. I would recommend to all! Love all the varieties and the fact my 4 kids can even get some use out of it.
Pros: Fast, Easy to use, Stylish, Durable, Multiple Settings, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Dies after one year...
on December 26, 2011
Posted by: Ashley
from Virginia
The ultimate disposable coffe-maker. After one year of use, ours broke down - as did our parents' and two of our friends' Keurig machines. We had three of the different models between the four machines. Not one lasted more than a year. We loved it while it worked - so wonderful and convenient. But I will never buy another Keurig product because of its short-term nature. The pumps are poorly functioning and, IMO, the Keurigs are way to overpriced for the value. So disappointed!!!!!
Pros: Fast, Accommodates All Cup Sizes, Easy to use
Cons: Pump breaks, Fragile, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Second Brewer
on December 26, 2011
Posted by: Amy
from Minnesota
Just opened our second brewer from Keurig. The first brewer had the pump go out after only 18 months of casual use. We don't use the machine daily so I was disappointed with the product breaking down so easily. After much debate and little help from Keurig (poor customer service) we ended up buying a new one. Hoping we don't have the same problems with this new machine. Will not be replacing the product with Keurig if the pump malfunctions again. Too costly to replace yearly!
Written by a customer while visiting keurig.com
Customer Rating
1
This is such a disappointment!
on December 26, 2011
Posted by: Rock
from Texas
Was a gift 4 months ago now will not brew coffee. Platinum model now just sits on our counter. Cannot seem to get Keurig to contact me or stand by their product. Stick with a regular brewer, coffee less expensive and tastes better.
Pros: Stylish
Cons: Heavy, Taste like instant coffee, Platinum mod quit 4 mos, Pricey / Poor Value, Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com