Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
1
Unhappy
on December 17, 2013
Posted by: unhappy
from Milwaukee, WI
Product is definitely too much for the money. After six months of use, stopped working. Call customer service and they indicated device was clogged and gave me instructions on how too unclogged. Device was never clogged and has never worked properly and customer service will do nothing about resolving the problem. Went back to my 12 cup coffee maker for which I can reply on each and every day.
Cons: Pricey / Poor Value, Noisy
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
not a good buy
on December 23, 2013
Posted by: granny the coffee drinker
from East Bend NC
we recieved this just over a 18 months ago and have used it every day. Then all of a sudden the heating unit in it failed. we really enjoyed the convience of it but the value is not very good for the service. Have had other coffee makers that lasted for years after daily use.
Pros: Easy to use
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Wife Loves It
on December 25, 2013
Posted by: Daily Jolt
from Panama City, FL
Website says 4, 6, 8, 10 and 12 oz. Instructions has it as 3.25, 5.25, 7.25, 9.25 & 11.25 oz. .75oz is off a bit and rounded to the wrong number. Should've said 3, 5, 7, 9 & 11 oz.
Pros: Fast, Easy to use, Accommodates All Cup Sizes, Multiple Settings
Cons: Pricey / Poor Value, 75oz Less Per Cup
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Stop Coffee hate crimes
on December 27, 2013
Posted by: Mr. Coffee
from Elk Grove, Ca
If you hate yourself, and you hate coffee this machine is for you. Received one as a gift for Christmas, used it exactly 3 times, promptly remove it from the counter and put my drip maker back in service. The Keurig concept is good, but it's inability to fill a standard sized coffee cup with coffee that is not diluted to the point of being hot brown water is laughable.
Pros: Pretty Blue Display
Cons: Won't Fill Your Cup
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Don't buy this machine
on January 21, 2014
Posted by: Chuck
from Detroit, Mi
Verified Purchase:No
I'm on my second Platinum model. First must have just been defective from the start. Second has lasted about 2 Years but since I only make 2 cups of coffee per week in it, I expected a longer life. Customer service could care less. I cannot recommend this machine due to my disappointment
Cons: Unreliable, Breaks Quickly
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Love our Keurig 75 Platinum
on January 30, 2014
Posted by: Walt
from Fl
We've had our Keurig since Christmas Eve (about 5 weeks) & Love it! It's an Expensive way to drink coffee & tea & cocoa but my wife & I each have our own flavors and don't have to share a full pot that one of us may not care for. Another huge plus is that every cup is fresh & tastes great! No more burnt coffee! We each have multiple flavors we like! Buying K cups from Keurig is cheaper that our local stores but still pricey. Over all, the whole family Loves it!
Pros: Multiple Settings, Fast, Stylish, Accommodates All Cup Sizes, Easy to use
Cons: Pricey / Poor Value
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love it
on February 1, 2014
Posted by: Jessue
from Kalispell , montana
My husband bought me this for Christmas, and I love it! My whole family uses it, even my seven year daughter uses it to make apple cider or hot chocolate. This is such an asset in my home cause we are very much coffee drinkers and tea and the different beverages they offer. This machine gets used about 10-15 times a day. I love love this machine and would most definetly refer a friend to buy it
Pros: Very quiet, Easy to use, Accommodates All Cup Sizes, Fast, Multiple Settings
Cons: none
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
My lifesaver !
on February 1, 2014
Posted by: Nick
from Staten Island, NY
The only issue I have with this machine is that when you turn it off over night and turn it on in the morning it takes about 5 minutes just for the machine to start up otherwise this is a pretty amazing brewer and I'm in love with it !
Pros: Fast, Easy to use, Stylish, Multiple Settings
Cons: Takes Long To Start Up
I would recommend this to a friend!
Written by a customer while visiting keurig.com