Customer reviews from keurig.com
Keurig - Single-Serve Brewer - Black/Silver
Average customer rating
3.3
(2,640 Reviews)
Rating breakdown 2,640 reviews
5 Stars
951
4 Stars
437
3 Stars
285
2 Stars
347
1 Star
620
59%of customers recommend this product.
(
1,505 out of
2,533)
Customer Reviews for Keurig - Single-Serve Brewer - Black/Silver
Customer Rating
1
piece of junk
on April 24, 2012
Posted by: Disappointed with Keurig
from Chicago, IL
I've had this brewer for two years and I have to replace it. It doesn't brew a full cup anymore, it leaks from the bottom of the machine, it pumps hot water back into the water reservoir. Shuts off for no reason and For the money they want for this brewer it should last longer than two years. I've got a Mr. Coffee drip brewer that I used everyday and I've had it for 8 years no problems and it only cost me $40.00. I only bought the Keurig for the convience of a one cup brewer. This is the second one I've had; the first one didn't even work but at least it was under warranty so Keurig had to replace it.
Pros: Stylish, Easy to use, Accommodates All Cup Sizes
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Like Branso Mo
on April 23, 2012
Posted by: RevD
from Lebanon ME
I have had 3 brewers, the last being the platinum. It started acting up about a year after getting it. Like Branson it shut itself off, or poured 2 ounces of water for an 8 ounce cup. We descaled several times without success. On occasion it worked and gave us some hope. Finally called the co. but by then the warranty had run out.
Pros: Accommodates All Cup Sizes, Multiple Settings
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
liked it so much we bought it again
on April 23, 2012
Posted by: learned the hard way
from kalispell, mt.
broke after 1 1/2 years but partly our fault due to not cleaning enough. Make sure you clean frequently even with filter. We learned an expensive lesson but like it so much we bought another one.
Pros: Easy to use, Fast, Multiple Settings
Cons: Fragile, Pricey / Poor Value
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Differences between new and old B70
on April 23, 2012
Posted by: Woodlawn32
from Allentown, PA
I purchased a new B70 after the water pump in the old B70 died. Now, after 3 months, the "prime" kept coming up after I brewed a cup of coffee. Lucky for me, I kept the old tank, and now the prime problem is fixed? Maybe they shoudl go back to the old tank styles, and get better pumps.
Pros: Accommodates All Cup Sizes, Problematic
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Cant' you fix the bugs but coffees good
on April 22, 2012
Posted by: Jenz coffee clique
from Arroyo Grande, Ca
This is my third replacement brewer. Seems to stop working after 10-11 months. I have only used purified drinking water and use drip grind coffee when not using K-Cups. Needle clogs and brewing slows down to over a minute, when it brews at all. I will continue to use though since you cant' beat a fresh cup of Joe. Hopefully the problems can be fixed..
Pros: Multiple Settings, Select a temperature
Cons: Clogging needle
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
One expensive cup of coffee
on April 22, 2012
Posted by: Stormy
from MA
This is my second Keurig Platinum brewer. My first one was defective and I returned it to the store for a new one. This one has lasted a year (I live alone and am the only who uses it). My warrenty just ran out 2 weeks ago, but after reading the reviews, I don't think they will replace it. I didn't mind the cost as I loved the convenience but if I have to replace the unit every year I might as well go to Starbucks every day - so , I guess I'll be throwing it out my somewhat new Keurig, but will not buy another one. . not from Keurig anyway.
Pros: Easy to use, Fast, Accommodates All Cup Sizes, Multiple Settings, Stylish
Cons: Complicated, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Fast and hot coffee!
on April 22, 2012
Posted by: Full House
from Calgary, AB
Like the programmable features - can save energy and still have hot water when needed.
Pros: Easy to use, Accommodates All Cup Sizes, Fast, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Platinum Died After 15 Months
on April 20, 2012
Posted by: Disappointed User
from Surrey, BC Canada
I loved this coffee maker, but when such a pricy unit fails after only 15 months, it's not the right product for me. From the reviews, clearly, the Platinum model has a very short life. If you have to have this model, buy the extended warranty for sure!!
Pros: Multiple Settings, Accommodates All Cup Sizes, Convenient, Stylish, Fast, MAKES GREAT COFFEE, Easy to use
Cons: Broke too soon
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com