Customer reviews from blackanddecker.com
Black & Decker - 2-Slice Extra-Wide Slot Toaster
Average customer rating
3.3 out of 5
3.3
(19 Reviews)
Open Ratings Snapshot
Rating breakdown 19 reviews
5 Stars
9
4 Stars
0
3 Stars
3
2 Stars
1
1 Star
6
56%of customers recommend this product. 
(
10 out of 18
)
Best Buy Privacy Policy
Customer Reviews for Black & Decker - 2-Slice Extra-Wide Slot Toaster
Customer Rating
5 out of 5
5
Glad we decided on this one!
on January 31, 2020
Posted by: LinB
from Haddonfield, NJ
Gender:Female
Verified Purchase:Yes
We actually bought this after buying my daughter the 4 slice. They are both good quality, light weight and work so well, easy and the larger slots are the best!
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
3 out of 5
3
Ok
on February 2, 2020
Posted by: Jay H
Gender:Male
Verified Purchase:Yes
Works ok both sides of bread aren’t toasted the same. Bagel button doesn’t seem to toast bagel any different. Good price.
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
5 out of 5
5
Toaster T2569B
on February 28, 2020
Posted by: Gill
from denver co
Gender:Male
Verified Purchase:Yes
We are liking our toaster and using # 4 setting mostly and so far not needing the defrost cycle yet. Have keep after the emptying the crumb tray.
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
1 out of 5
1
Toasts Unevenly
on June 24, 2020
Posted by: Rita
from Texas
Gender:Female
I bought this toaster to replace one that toasts unevenly. Unfortunately
this toaster is worse than the one I already own. This toaster not only toasts unevenly, but it will also burn the bread. So, now I own 2 toasters that don't do the job like they are supposed to do it. Very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
5 out of 5
5
Perfect for our needs!
on May 4, 2021
Posted by: Jake76
from Dover, PA
Gender:Male
I purchased this about 6 months ago and it has met our needs for a toaster. It consistently toasts bread, bagels, frozen waffles and pastries to the desired settings.
Written by a customer while visiting blackanddecker.com
Customer Rating
3 out of 5
3
Toaster won’t shut off after toast pops up
on February 25, 2023
Posted by: Grsfl
from Florida
Owned this toaster for a couple years but recently it will stay hot even after toast pops up and is removed. Found the toaster was still hot hours after it was used. I have to unplug the toaster right after using it.
No, I would not recommend this to a friend.
Response from blackanddecker.comBy Frank, Customer Service, February 28, 2023
Hello, appreciative customer Thank you for taking the time to provide your feedback on the Toaster (Model #T2569B) and I'm sorry to hear about the bad performance of this product.

This is not the kind of performance we expect from our products and we |would like to talk to you about this issue so we can help you resolve this to your satisfaction. Please get in touch with support at WECARE@sbdinc.com and reference ticket #6608645 so we have all information available for your review.

Thanks
BLACK+DECKER
Written by a customer while visiting blackanddecker.com
Customer Rating
1 out of 5
1
Bagel function does not work
on May 6, 2023
Posted by: Dry White Toast
from Colorado Springs, CO
Our old Black&Decker Toaster failed after many years of faithful service. When we started shopping for a replacement, the one feature we wanted again was the Bagel button. A few other manufacturers offered Toasters with a Bagel button, but it would only extend the Toasting Time – not turn off the outer coils. The Black&Decker T2569B is supposed to turn off the outer coils when the Bagel button is pressed. It does not. Very disappointing.
No, I would not recommend this to a friend.
Response from blackanddecker.comBy Michelle, BLACK+DECKER ® , May 9, 2023
Hello Dry White Toast. Thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with your Toaster. I would like to assist you with getting in contact with our Customer Service Team that manages this product. Please send an email to WECARE@sbdinc.com and reference ticket #7098561 so we may have all information available from your review. We may require additional information before we are able to forward your case to the appropriate customer service team for this product.
Written by a customer while visiting blackanddecker.com
Customer Rating
1 out of 5
1
Terrible!
on June 22, 2023
Posted by: Gramp
from Indiana, pennsylvania
We have had this toaster under a year and now it is burning toast even on the 2 setting. I think it should have lasted longer than a few months!!!!
No, I would not recommend this to a friend.
Response from blackanddecker.comBy CS, June 22, 2023
Hello.
Thank you for taking the time to provide your feedback. We are sorry that you had a negative experience with T2569B. We would like to assist you with getting in contact with our Customer Service Team that manages this product. Please send an email to WECARE@sbdinc.com and reference ticket 7451785 so we may have all information available from your review. We may require additional information before we are able to forward your case to the appropriate customer service team for this product.
Thanks,
Jessica
BLACK+DECKER
Written by a customer while visiting blackanddecker.com
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