Customer reviews from blackanddeckerappliances.com
Black & Decker - 2-Slice Extra-Wide Slot Toaster
Average customer rating
3.9
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
36
4 Stars
11
3 Stars
3
2 Stars
4
1 Star
11
71%of customers recommend this product.
(
41 out of
58)
Customer Reviews for Black & Decker - 2-Slice Extra-Wide Slot Toaster
Customer Rating
4
4 SLOT B&D TOASTER
on October 30, 2021
Posted by: Deborah4
from Toms River NJ
Gender:Female
[This review was collected as part of a promotion.] We bought the 4 slot toaster, the most used appliance in our kitchen, earlier this week. So far, although much tinnier than the previous one, it works great! Love it!
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, November 1, 2021
Thank you for offering your feedback regarding your Black+Decker Toaster. I'm sorry to hear that you were somewhat disappointed in the size of your toaster, but I'm glad it has been operating properly. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new toaster will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42167117, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Top half of toaster quit working
on January 8, 2022
Posted by: Mark3
from Mankato, MN
Gender:Male
After about 20 uses the top half of toaster quit working and bottom half got over heated almost causing a fire.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, January 11, 2022
Thank you for offering your feedback regarding your Black+Decker 2-Slice Toaster. I’m sorry to hear of the experience you've had with your toaster. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your toaster has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Space Saver,Easy to use
on September 13, 2022
Posted by: Mar2022
from Philadelphia Pa
Gender:Female
[This review was collected as part of a promotion.] This toaster is very basic, and simple to use. The shiny black exterior matches my other appliances on my counter. It takes up little space, and is easy to clean. If you need a toaster without fancy features this will work well for you.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, September 14, 2022
Thank you for sharing your feedback regarding your Black+Decker 2-Slice Toaster. I’m glad to hear that your toaster is working well for you! With regard to your rating, please let me know if there's anything I can do to improve your experience. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42273158 so that I may better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Broken
on December 25, 2022
Posted by: Rich L
from Metuchen, NJ
Gender:Male
Used it once and it doesn’t work anymore. Otherwise it’s just bad
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, December 27, 2022
Thank you for providing your feedback regarding your Black+Decker 2-Slice Toaster. I’m sorry to hear that your toaster is no longer working. However, I'm happy to advise you that we are shipping out a new toaster to you under the two year warranty. If you have any further questions or concerns, please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42304975 so that I may better assist you. We look forward to hearing from you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
awful
on May 30, 2014
Posted by: Liz454
from MA
Gender:Female
This is the worst toaster I have ever owned! The toasting is extremely inconsistent and uneven. I would NEVER recommend this to anyone nor buy another B&D appliance! I'm so disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great toaster!
on April 30, 2019
Posted by: Gpettyjohn
from Springville,al
Gender:Female
I bought this a couple weeks ago when my old one died. I’m so happy I picked this one. I love that it heats evenly and is durable. Also so easy to clean. With 4 kids and a husband that leaves early in the morning we use our toaster a lot and this one is defiantly a keeper! I high recommend this toaster for anyone who is looking for a new durable toaster.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Use of toaster
on August 6, 2020
Posted by: Gma of 12
from Kansas
Gender:Female
I just bought it and tried it right away and it works really well. The instructions were easy to read and apply. The toaster I had before had bad settings; this one is much easier.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
not user friendly.
on August 12, 2011
Posted by: lucky
from Clearwater, Fl
Gender:Female
You burn your fingers everytime you remove your toasted item, it isn't high enough to remove withour touching hot surface. Crumbs accumulate around the top of the toaster in the deep groove. Numbers on the dial are worn off after 6 weeks of use. Very unhappy with this product
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com