Customer reviews from blackanddeckerappliances.com
Black & Decker - PowerPro 2-in-1 Food Processor and Blender - Black/Stainless-Steel
Average customer rating
2.1
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
9
4 Stars
13
3 Stars
13
2 Stars
12
1 Star
57
29%of customers recommend this product.
(
26 out of
91)
Customer Reviews for Black & Decker - PowerPro 2-in-1 Food Processor and Blender - Black/Stainless-Steel
Customer Rating
5
Lasted for 5 years
on December 25, 2017
Posted by: Ngml
from Ontario, Canada
Gender:Female
I bought this about 5 years ago and I used it at least once a week if not more. I love it but sadly just last week there were white fumes coming from the base. I would love to buy the same one or replace the base. Is there a way to replace only the base?
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 27, 2017
Thank you for offering your feedback regarding your Black+Decker FP2620S. I’m thrilled to hear that your food processor has served you so well, but I’m sorry to learn that it recently stopped working. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
3rd Time is the Charm!
on July 13, 2011
Posted by: calebsgrammy
from Belding, MI
Gender:Female
This Food Processor/Blender is fantastic! It has enough power to make a great dough, and shred's a whole block of cheese (24 oz.) in about 3 seconds! I love the fact that the blade is a single reversible blade with shredding on one side and slicing on the other, not two separate blades. The blender jar is GLASS not plastic like most you see these days! It mixes things such as a milk shake in know time at all. Because you use the same base as the food processor you only have the "pulse" and "on" button, but I have found it to work as well if not better than any other blender with all the additional buttons. I would not hesitate to buy this product again or give as a gift.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Love it!
on December 18, 2011
Posted by: Luv2Cook
from NY
Gender:Female
Great value, quality and performance! I bought it as a replacement for another brand food processor and this one is 100% more efficient!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
This product is a Pro
on January 24, 2012
Posted by: Luv2cook
from San Diego
Gender:Female
It works great as a food processor and works great as a Blender, crushes ice like nothing, I have had it over a year and still working like new! Love it.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
motor doesn't last
on October 16, 2014
Posted by: smoothieMaker
from NJ
Gender:Female
I never used the blender much and the motor burnt out quickly. Only made smoothies.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
cheap quality, parts not available to replace
on March 2, 2017
Posted by: freesoj
from Orlando, FL, United States
Gender:Male
i bought two of the same processor for myself and my dad. unfortunately both of the had issues with the drive parts as mentioned others 2 months ago. i am searching for parts. but no luck. i hope black and Decker will come up with a solution as the product still available on the market and people like me still want to use the 2-in-1.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
A broken plastic ring makes unit useless
on March 23, 2017
Posted by: Dennisp
from Phoenix, AZ, United States
Gender:Male
As others have stated my blender has a broken ring at the base, It has been reported on here several times but yet I do not see the replacement part being offered. Has anyone found a replacement ring?
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 24, 2017
Thank you for offering your feedback regarding your Black+Decker FP2620S. I’m sorry to hear your blender’s coupling has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Broken Part
on October 11, 2017
Posted by: lia478
from NB, Canada
Gender:Female
I also had the coupler? between the base and the food processor bowl. Is it possible to replace. Nothing works without it.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 12, 2017
Thank you for offering your feedback regarding your Black+Decker FP2620S. I’m sorry to hear that one of the couplings on your food processor has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com