Customer reviews from blackanddeckerappliances.com
Black & Decker - PowerPro 2-in-1 Food Processor and Blender - Black/Stainless-Steel
Average customer rating
2.1
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
9
4 Stars
13
3 Stars
13
2 Stars
12
1 Star
57
29%of customers recommend this product.
(
26 out of
91)
Customer Reviews for Black & Decker - PowerPro 2-in-1 Food Processor and Blender - Black/Stainless-Steel
Customer Rating
2
Worked great, then broke today
on January 24, 2017
Posted by: MollyK208
from Maine, United States
Gender:Female
I received this as a wedding gift, and used it a handful of times. It was working great until it broke this morning. A small, black, plastic piece crumbled and now it's not functioning properly and will not blend. Very frustrating.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
worked well till it broke
on February 25, 2017
Posted by: gorad
from Petawawa, ON, Canada
Gender:Male
had the blender for 5 months then the plastic piece on the base broke.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 27, 2017
Thank you for offering your feedback regarding your Black+Decker FP2620SC. I’m sorry to hear part of your blender has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Powerful, versatile
on May 11, 2017
Posted by: Hurka
from Toronto, ON, Canada
Gender:Male
I've been using mine for over a year and like the blender, but when I first bought it I looked at the food processor and expected it was a little flimsy. Sure enough, the little lip on the lid that allows the processor to operate cracked off. This morning when I went to use the blender, the gasket cracked and got ground up into my food.
I'm very satisfied, but need to replace these two parts.
I'm very satisfied, but need to replace these two parts.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 11, 2017
Thank you for offering your feedback regarding your Black+Decker FP2620S. I’m sorry to hear that parts of your blender need to be replaced. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Great but I do not know what is this piece! Help!
on July 13, 2017
Posted by: Dave1234465
from Nueva York, Estados Unidos
Gender:Male
Hi, I just bought it and it is working fine but I cannot find what is this piece for. I read the manual but it is just not anywhere. I would really appreciate it if you let me know!
Thank you :)
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 17, 2017
Thank you for offering your feedback regarding your Black+Decker FP2620S. I’m glad to hear your food processor is working well! The part in your photograph is designed to be clipped on the top of the food chute with the three metal strips inside the chute to keep food from tilting and to help achieve even slices. If you have any other questions regarding your food processor, please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Works as it's supposed to
on August 1, 2017
Posted by: Jenrader013
from Muscatine, IA, United States
Gender:Female
I've only had a short time but I cracked the bowl in the process of moving. Where can I get a replacement bowl?
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
I need a replacement part which i cant find
on September 26, 2017
Posted by: Darsh
from Ottawa, ON, Canada
Gender:Female
I love this combo but one if the parts in the base broke this month and i cant use it anymore. Is there somewhere i can purchase just the part. Ive had it for 4 years and love using this.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 27, 2017
Thank you for offering your feedback regarding your Black+Decker FP2620S. I’m thrilled to hear that you love your food processor, but I’m sorry to see that one of the couplings has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Not Black & Decker quality
on November 5, 2017
Posted by: Edaddicks
from San Antonio, TX, United States
Gender:Male
We've had this food processor for a very short time. We literally used this machine 3 times and it no longer works properly.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 8, 2017
Thank you for offering your feedback regarding your Black+Decker FP2620S. I’m sorry to hear that your food processor stopped getting power after only a few uses. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Black and Decker 2-in-1 food processor and blender
on November 7, 2017
Posted by: Ayesha
from Toronto, ON, Canada
Gender:Female
My black and decker food processor and blender just stopped working while I was blending. I am very disappointed with the product
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 10, 2017
Thank you for offering your feedback regarding your Black+Decker FP2620S. I’m sorry to hear that your blender recently stopped working. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com