Customer reviews from blackanddeckerappliances.com
Black & Decker - PowerPro 2-in-1 Food Processor and Blender - Black/Stainless-Steel
Average customer rating
2.1
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
9
4 Stars
13
3 Stars
13
2 Stars
12
1 Star
57
29%of customers recommend this product.
(
26 out of
91)
Customer Reviews for Black & Decker - PowerPro 2-in-1 Food Processor and Blender - Black/Stainless-Steel
Customer Rating
1
the motor brake in peices.
on September 28, 2012
Posted by: ishmish
from ny
Gender:Female
this product was good when i started but had many flaws the blender is not good ,food get stuck in bottom and you have to drag it out.need to be craefull as blade can chop your hand too.you can't detcah the bottom as its kind a fix.
this is real cry baby ,make lot of noise.
food processer was good but after 2 months started giving trouble ,and finally
the motor cracked ..i've no clue how ???
also its parts are not easily avaible.
bad idea to buy.its better to buy blender and processor seperate.
this is real cry baby ,make lot of noise.
food processer was good but after 2 months started giving trouble ,and finally
the motor cracked ..i've no clue how ???
also its parts are not easily avaible.
bad idea to buy.its better to buy blender and processor seperate.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
really like the PowerPro
on February 18, 2014
Posted by: Blenderdiva
[This review was collected as part of a promotion.] It cleans up easy and has plenty of room for lots of produce
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Where fixed or replacement
on December 5, 2016
Posted by: Edna
from Panamá
Gender:Female
The exact same thing just happened to me. I loved this product, while it was working. I have used my processor about six times and that same plastic part (as in previous post) is now plain.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Love it but can't find parts!
on December 13, 2016
Posted by: Mickey
from Florida
I got this as a gift 4 years ago. After about a year I knocked the processor bowl off the counter and it broke. I have not been able to find a replacement bowl anywhere so I can't use the machine any more except for the blender. I worked great the first year, no broken parts, makes slush out of ice in an instant! Love it but want to keep using it :(
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 14, 2016
Thank you for offering your feedback regarding your Black+Decker FP2620S. I’m sorry to hear your food processor’s workbowl needs to be replaced, but I’m happy to advise it is a replaceable part. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Defective coupler
on December 24, 2016
Posted by: Stop4it
from New York, NY, United States
Gender:Male
Model No. FP2620S
Power Pro 2-in-1 Food Processor and Blender
Center post coupler keeps breaking
Power Pro 2-in-1 Food Processor and Blender
Center post coupler keeps breaking
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 27, 2016
Thank you for offering your feedback regarding your Black+Decker FP2620S. I’m sorry to hear your the coupling recently broke, but I'm happy to advise the replacement is preparing to ship via UPS. If you need further assistance with your food processor, please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Great but coupling brock
on December 25, 2016
Posted by: Stefan
from Oklahoma City, OK, United States
Gender:Male
We have this power pro for almost two years. We use it occasionally.Now the coupling that turns the blender brock (plastic part the motor side not the bowl) it's Christmas ): It sems like common defect with this product
Looked for t parts can't find it ...I will upload photos
Looked for t parts can't find it ...I will upload photos
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 28, 2016
Thank you for offering your feedback regarding your Black+Decker FP2620S. I’m delighted to hear that your food processor was working great, but I’m sorry to hear the coupling has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Same broken part
on December 25, 2016
Posted by: Terrylynn98
from Edmonton, AB, Canada
Gender:Female
I have had this broken down appliance for 3 years now. Have been unable to get replacement part as well - plastic rotating part on base. This was obvious a flaw in the production. Will never buy or recommend any B&D products.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 28, 2016
Thank you for offering your feedback regarding your Black+Decker FP2620S. I’m sorry to hear the coupling has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Broken Blender
on January 10, 2017
Posted by: chat59
from Varennes, QC, Canada
Gender:Female
I used the blender for a while and I also have the coupling fail on me. My blender is now unusable. I liked it a lot when it was working.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 12, 2017
Thank you for offering your feedback regarding your Black+Decker FP2620S. I’m sorry to hear that your blender’s coupling has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com