Customer reviews from blackanddeckerappliances.com
Black & Decker - Cordless Kettle - Stainless-Steel
Average customer rating
2.1
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
5
4 Stars
7
3 Stars
6
2 Stars
13
1 Star
29
24%of customers recommend this product.
(
14 out of
59)
Customer Reviews for Black & Decker - Cordless Kettle - Stainless-Steel
Customer Rating
1
Fire Hazard do not buy
on March 24, 2012
Posted by: Daphne
from Canada
Gender:Female
Have had for 2 months and it keeps making a clicking noise even when not turned on. today, it would not power on and when I unplugged it, the outlet had turned black. I do believe this was a fire hazard. Terrible product.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Dangerous and a burn hazard
on April 27, 2012
Posted by: rose
from owen sound, ON Canada
Gender:Female
This kettle is a hazard. When you pour out the water it comes out the lid as well. Someone is going to get scalded. Especially dangerous when only half full which is often the case for one or two people. Looks good on paper but the designer didn't test it properly. It should be re-called!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
not a good product
on April 29, 2012
Posted by: rose
from owen sound , on Canada
Gender:Female
I found this product to be dangerous and a scald hazard. When it is half full, when pouring into a cup, the boiled water comes out the lid and splashes all over. The spout should be on a level with the lid to prevent this. It looks good on paper but not practical. I would like to see the testing of this product be done again.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
No auto shut off
on December 22, 2014
Posted by: drneuge
from Long Island
Gender:Male
Bought this last month and plan to return it shortly. Auto shut off does not always work. You must keep an eye on it. We have it in a small pantry and if we forget to check, the pantry becomes a sauna. The device boils continuously. Believe this is a safety hazard.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Rusty Kettle
on December 29, 2014
Posted by: Mk3p1
Gender:Female
I agree with previous reviews, this kettle should not be called stainless steel when the inside is rusting.
I was shocked to check the inside of the kettle and see the rust, how long have I been drinking water from this kettle before seeing it was rusty......... very upsetting
I was shocked to check the inside of the kettle and see the rust, how long have I been drinking water from this kettle before seeing it was rusty......... very upsetting
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Fell apart in 9 months
on February 8, 2015
Posted by: slasss
from Washington, DC, USA
Gender:Male
After about 6 months of regular use, things started falling apart. The handle came loose from the body of the kettle, then the top wouldn't open, then the top actually fell off while pouring, and then the auto-shutoff stopped shutting off, which is when I decided it was too dangerous to keep using. It boiled water effectively while it lasted, but this is a ridiculously short lifespan for an appliance, and the failure of the auto-shutoff is actually pretty dangerous.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Rust spot inside kettle
on April 12, 2016
Posted by: JohnnZC
from Vancouver, BC, Canada
Gender:Male
[This review was collected as part of a promotion.] Rust ( Colour) found inside kettle to 1.0L scale high. Here are photoes. I need a explanation.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, April 13, 2016
Thank you for sharing your feedback regarding your Black+Decker JKC650. We’re sorry to see that your kettle has been discolored. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Good for four years but now leaking
on October 15, 2016
Posted by: GinaP
from Lancaster, PA, United States
Gender:Female
We have enjoyed this kettle for four years with no problems at all but it just started to leak at the base. Sad. I still have the booklet and receipt but I see there is only a two year warranty so I guess we are stuck. Can you help Black and Decker?
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 18, 2016
Thank you for offering your feedback regarding your Black+Decker JKC650. I’m glad your kettle has served you well, but I’m sorry to hear it has begun leaking. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com