Customer reviews from blackanddeckerappliances.com
Black & Decker - Brew 'n Go Personal Coffeemaker - Black/Stainless-Steel
Average customer rating
3.6
(161 Reviews)
Rating breakdown 161 reviews
5 Stars
79
4 Stars
23
3 Stars
9
2 Stars
14
1 Star
36
66%of customers recommend this product.
(
99 out of
151)
Customer Reviews for Black & Decker - Brew 'n Go Personal Coffeemaker - Black/Stainless-Steel
Posted by: Janice
from Walpole, MA, United States
Gender:Female
Verified Purchase:Yes
We are so happy that we were able to find this one-cup coffeemaker again. It is great. We had bought a different brand at a local store when we couldn't find a Black and Decker one and we had to push the start button at least three, often four times, to make each cup of coffee! Also greatly prefer this type of coffeemaker over the pod types as there is far less waste that can't be recycled.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
one time use
on January 24, 2017
Posted by: staciestath
from Hamden, CT, United States
Gender:Female
Bought this and used it ONCE. Tried to use it again two days later AND IT WONT TURN ON. Terrible product and completely and utterly disappointed
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 26, 2017
Thank you for offering your feedback regarding your Black+Decker DCM18S. I’m sorry to hear your coffee maker stopped working after the initial use. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
poor quality
on March 17, 2017
Posted by: diver
from Reno, NV, United States
Gender:Male
I have owned the Brew n Go since Jan. 2017. Now the on/off switch has quit working. My bad for not returning the warranty card but I expected better quality from Black and Decker. Now I have an expansive mug
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 20, 2017
Thank you for offering your feedback regarding your Black+Decker DCM18S. I’m sorry to hear your coffee maker has stopped brewing correctly. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
love it
on June 12, 2020
Posted by: porkchop2
from wilton,maine
Gender:Male
[This review was collected as part of a promotion.] my 3rd in the last 12 years,great for a single person as me
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
on June 7, 2014
Posted by: USAF
from Qatat
Gender:Male
USAF deployed, very excited to get the coffee maker...two cups made and now it will not function. Done brewing light stays on and will not make the next cup...very sad.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
on September 19, 2014
Posted by: Java2Happy
from Venice, FL, USA
Gender:Female
My husband and I have been using this little coffee maker for about 20 years. We always keep a back-up one in case it stops working, (which is years). My sister's daughters gave her a one cup maker (won't mention the brand), but will say they paid 10 time what these little makers cost. Well. that thing has given her nothing but aggravation since she got it, not to mention taking up valuable counter space. I gave her one of YOUR makers and she is a happy camper now!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great product
on October 31, 2014
Posted by: syewren
I drink regular coffee and my spouse drinks decaf this little machine works for us so well if we want a cup of coffee we can just fix one cup of our kind of coffee. No coffee going to waste in a carafe. We have given this little pot as gifts to several people and it has worked well for them also
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Best one cup maker
on December 9, 2014
Posted by: LGP0003
I got mine in college and it is still working perfectly 4 1/2 years later! I'm a self admitted coffee snob and it brews a delicious cup of coffee and also makes for very easy clean up with being able to throw the filter in the dishwasher. It is also great when you just want one cup. HIGHLY recommend and I'm buying my dad one for Christmas this year.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com