Customer reviews from blackanddeckerappliances.com
Black & Decker - Brew 'n Go Personal Coffeemaker - Black/Stainless-Steel
Average customer rating
3.6
(161 Reviews)
Rating breakdown 161 reviews
5 Stars
79
4 Stars
23
3 Stars
9
2 Stars
14
1 Star
36
66%of customers recommend this product.
(
99 out of
151)
Customer Reviews for Black & Decker - Brew 'n Go Personal Coffeemaker - Black/Stainless-Steel
Customer Rating
1
Good while it lasts
on April 23, 2017
Posted by: andrew a
Great small appliance but unfortunately it will stop working within a few months of use. The button to start brewing just stops working, making it unusable. I would recommend it if this issue was fixed, but until then I cannot.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, April 24, 2017
Thank you for offering your feedback regarding your Black+Decker DCM18S. I’m sorry to hear that your Brew ‘N Go has stopped working after several months of use. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Love it
on September 25, 2017
Posted by: Egret
from Michigan
Gender:Female
I have had my current one for years, and it replaced one which also lasted for years. I love it. We make three big cups every day. I use a generous amount of coffee, "bloom" the grounds and in a very short time have a 14 ounce cup of hot coffee with which to greet the day.
If someone has a travel mug they don't want, I'd love to buy it from them.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great choice for a one cup of coffee person
on March 31, 2015
Posted by: Bassfisher
from Washington, USA
Gender:Male
This is the second one cup coffee maker I've had, the first lasted 8 years and I had to get it replaced and was glad to see they still made this model. I'm a one cup of coffee person and this coffee works great.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Love the convience
on April 8, 2015
Posted by: BevFay
Gender:Female
[This review was collected as part of a promotion.] if you check back this is probably my 8th or 9th pot. I use it about 4 times a day and wear them out. i like the original coffee cup the best but that thing is ready for the trash. The stainles steel mug is heavier.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Has been my best friend for many years
on December 3, 2016
Posted by: bushie33
from Virginia, United States
Gender:Male
I am on my 3rd one, over the last 12 years. my dad likes his coffee strong & me not so. That where the Brew n Go fits is perfect for us. The only problem I have ever had turned out to be the paper filters I was using. Do not stop making this little jewel B&D that will be a mistake!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
BEST LITTLE COFFEE MAKER EVER
on September 24, 2017
Posted by: joey23
from Pittsburgh, PA, United States
Gender:Female
I have had my brew n'go for 25 years. Yes 25 yrs old used every single day and have packed it for all vacations.
Today it broke and I am just sad. Although I certainly cannot complain that's for sure. I received this as a Christmas gift from my Mom in 1992. Truthfully I really never thought I would use it. Boy was I wrong.
Fortunately about 4 yrs ago I picked one up for this day when the poor old thing wore out. The filter basket gave out LONG ago. I use coffee filters and no isssues. I knew the replacements are available but paper filters work just as well.
A Kurieg are you crazy? This is hands down better than that will ever be.
Today it broke and I am just sad. Although I certainly cannot complain that's for sure. I received this as a Christmas gift from my Mom in 1992. Truthfully I really never thought I would use it. Boy was I wrong.
Fortunately about 4 yrs ago I picked one up for this day when the poor old thing wore out. The filter basket gave out LONG ago. I use coffee filters and no isssues. I knew the replacements are available but paper filters work just as well.
A Kurieg are you crazy? This is hands down better than that will ever be.
Thanks Black & Decker for this great product.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Worked about a year then ON switch broke
on January 11, 2019
Posted by: bluekat32
from Baltimore, MD
Gender:Female
was a gift last summer when i moved and it started having problems switching on this past fall- had to hold the button down to get it to brew, then again later because it would end cycle while there was still water in the tank. i recently replaced it, $20 at target, because i had bought like 300 #1 cone filters from amazon and what else are those going to fit? it brews rather hot/bitter and the filters help.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 15, 2019
Thank you for offering your feedback regarding your Black+Decker DCM18S. I’m sorry to hear about the trouble you’ve experienced with your coffee maker. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Best coffee brewer for personal use
on December 14, 2015
Posted by: Johnboy67
from White Bluff, Tennessee
Gender:Male
I was given this as a Christmas gift close to10 yrs. ago. It is still working like a champ and is used every day. wish all products worked this well. Thank you very much.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com