Customer reviews from blackanddeckerappliances.com
Black & Decker - Brew 'n Go Personal Coffeemaker - Black/Stainless-Steel
Average customer rating
3.6
(161 Reviews)
Rating breakdown 161 reviews
5 Stars
79
4 Stars
23
3 Stars
9
2 Stars
14
1 Star
36
66%of customers recommend this product.
(
99 out of
151)
Customer Reviews for Black & Decker - Brew 'n Go Personal Coffeemaker - Black/Stainless-Steel
Customer Rating
5
Great For Singles
on March 3, 2017
Posted by: Debtr
from Canada
Gender:Female
I have had my Brew 'n Go for about 4 years and use it daily. In fact I have one in each location, i.e. vacation house, carry it on road trips, and it has never failed me. I highly recommend this coffee maker for users who only need one cup.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great Product would like replacement mug
on March 29, 2017
Posted by: Mary 123
from Ontario, Canada
Gender:Female
I've had this product for years without any issues. I have a plastic Mug that came with the unit and would like to know if the mugs are replaceable in Michigan or Ontario Canada?
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 30, 2017
Thank you for offering your feedback regarding your Black+Decker DCM18S. I’m glad that you’ve been so satisfied with your Brew ‘N Go, but I’m sorry to hear that your mug needs to be replaced. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Very reliable
on April 9, 2017
Posted by: coffee drinker5
from Driftwood, TX, United States
Gender:Female
I have had a brew n go for years but I keep losing the cups. I liked the plastic cups because you could put them in the microwave.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Switch Problems
on April 15, 2017
Posted by: timmyg7
from New Jersey, United States
Gender:Male
I like this product, but the switches keep going out. I have had three of them, and after a couple of months, the switches keep failing. Don't buy it.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Jim, Consumer Service, April 20, 2017
Thank you for offering your feedback regarding your Black+Decker single-serve coffee maker. I’m sorry to hear the button to your coffee maker has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Perfect for the camper
on April 19, 2017
Posted by: Granny
from Massachusetts, United States
I have had this unit in our teardrop camper for 20 or so years. It is perfect for making one cup of "boiling" water for either my tea bag or my husband's coffee bag. No cleaning or even rinsing required. It is perfect!! I have a second unit in the house. I use ittoheat onecupof water in place of using the microwave. The only downside is that I wish the mesh cup could be purchased as a replacement part.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Posted by: Caring Son
from Toronto, ON, Canada
Gender:Male
Verified Purchase:Yes
My 95 year old Mother has had a Brew n Go for 8 years but it was never descaled until it was too late. I bought her a new one and she was absolutley elated. She makes a full canister each morning and take it to her breakfast area.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
stopped working
on May 4, 2017
Posted by: cobalt43
from Portland, OR, United States
This product was great until it just stopped working. The light no longer comes in.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 5, 2017
Thank you for offering your feedback regarding your Black+Decker DCM18S. I’m glad to hear that your coffee maker started out working great, but I’m sorry to hear it has stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
question?
on May 7, 2017
Posted by: retired
from gowanda, ny
Gender:Male
how much, many grounds do you use to make the coffee?
Written by a customer while visiting blackanddeckerappliances.com