Customer reviews from geappliances.com
GE - Profile 36" Built-In Gas Cooktop
Average customer rating
4.2
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
105
4 Stars
29
3 Stars
6
2 Stars
9
1 Star
14
82%of customers recommend this product.
(
128 out of
157)
Customer Reviews for GE - Profile 36" Built-In Gas Cooktop
Customer Rating
2
Not worth the price
on November 1, 2017
Posted by: Noway50
from Severn, MD, United States
New home build by Khov with what seems to have been a bulk contract deal with this company. Knobs are as cheap as can be and don't last. Replacement knobs are expensive and hard to order. My suggestion, shop and buy your stove. Don't let your builder do it for you.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
2
Value
1
Response from geappliances.comBy JILLatGEA, GE_Appliances, November 2, 2017
Hello. We appreciate your taking the time to write your review on your cooktop. We’re sorry for your experience. If further assistance is needed, please email your details to eResponse@geappliances.com and we will look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
2
Attractive Cooktop
on April 18, 2018
Posted by: Western Slope Guy
from Placerville, CA
I purchased this product about a year and a half ago. It is a nice looking product, easy to clean, came with a handy griddle feature. But, converted to propane, the cooktop is very slow to heat up pots of water for items like pasta, or stock, etc. My large pot, probably 4-6 quarts took about 28-30 minutes to come to a boil. I recently replaced this cooktop with another GE product, an induction cooktop, which now takes the same pot less than 5 minutes and comes to a rolling boil.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
CHEAP made product
on October 24, 2019
Posted by: TomSawyer
from Tulsa, OK
Like everyone else. The knobs broke. This ridiculous and a safety hazard.
No, I would not recommend this to a friend.
Written by a customer while visiting geappliances.com
Customer Rating
1
Stove is good - knobs are trash
on December 18, 2019
Posted by: Rich33
from Aldie, VA
Every 12-24 months you'll have to replace all the knobs. Currently the knobs are $25 each so figure out the total life cost and you've bought a new stove in 5 years.
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , December 20, 2019
Hello Rich33 - Thanks for sharing your feedback. We're sorry to hear of the difficulty you have experienced with your cooktop knobs. Please reach out to us by email at the following link so we may further review your situation: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
We look forward to hearing from you!
We look forward to hearing from you!
Written by a customer while visiting geappliances.com
Customer Rating
2
Cooktop Grates Too High. Not energy efficient.
on October 10, 2012
Posted by: Kuka
Cooktop PGP986SETSS. Cooktops are generally not displayed in stores so the only way to buy them is looking at catelog or pictures online. This cooktop is good looking but its grates are desingned in such a way that those are too high about 2 inches from burner and then + grates are 1/2 inch thick. So it is 2.5 inches from burner and takes almost 7-8 minutes for making a cup of tea. Wheras in my old house I had a 12 year old gas range without a power burner that would make me a tea in 3 minutes in the same pan on the smallest burner. The august bill of gas in my old house was $30 on an average and in this house it is $65 when there is no heating on. So both houses can be compared. Can grates from any other series like cafe etc fit on it if they are lower.
No, I would not recommend this to a friend.
Performance
1
Quality
4
Features
4
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad Gas cooktop
on July 30, 2013
Posted by: stovetopuser
from Arlington, VA 22203, USA
Builder put this product in our new home and we are not happy about it. The problem with this stove is that the grates are too tall, hence it takes longer to heat smaller pans and pots up than another stove. It takes 20 minutes to boil one cup of water when it used to take 2 minutes on our old stove. We love the features and the appearance, but we wish the grates were a quarter to half an inch lower. When I wipe the stove with wet sponge we get rusty stain marks.
No, I would not recommend this to a friend.
Performance
1
Quality
1
Features
4
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Great looking, but grates are too high.
on December 29, 2014
Posted by: Nanny23
from Franklin, TN, United States
Was excited to have gas cooktop, but am terribly disappointed at how slow it is to heat. Unfortunately, it had been installed several months before I actually used it, so store-return wasn't possible. I contacted GE about grates obviously being too high away from heat source. Hoping they will provide better-fitting grates-----or replacement of unit.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Best buy for your money!!!
on February 24, 2014
Posted by: SD22
from Southern Illinois
We've had this 36" cooktop for a few months now. As a former professional cook, I found this unit to be surprising. It's a professional cooktop for home...
Cleaning:
It's super easy to clean. For a really good cleaning: Grates and burners come off easily. They can be put in the dishwasher, but we haven't had the need. A quick wipe usually does the job. Knobs stay in place well so a slightly more forceful pull is needed to remove knobs. Not sure if they can go in washer, but again, a wipe usually does it. I like to remove knobs to clean underneath. We use a simple counter spray like 409 to clean the surface. Wipe dry, then use a small amount of olive oil to polish the stainless steel. Olive oil is the big secret for stainless, if you didn't know already!
It's super easy to clean. For a really good cleaning: Grates and burners come off easily. They can be put in the dishwasher, but we haven't had the need. A quick wipe usually does the job. Knobs stay in place well so a slightly more forceful pull is needed to remove knobs. Not sure if they can go in washer, but again, a wipe usually does it. I like to remove knobs to clean underneath. We use a simple counter spray like 409 to clean the surface. Wipe dry, then use a small amount of olive oil to polish the stainless steel. Olive oil is the big secret for stainless, if you didn't know already!
Performance:
The center burner will boil water FAST! I forget how many btu's it has, but it's a lot. All other burners work well, also. The three mid-size burners vary in height to the grate so you can really hone-in on what you really want.
The center burner will boil water FAST! I forget how many btu's it has, but it's a lot. All other burners work well, also. The three mid-size burners vary in height to the grate so you can really hone-in on what you really want.
Skillet:
Our set came with the cast-iron skillet that replaces the far left grate. You have to remove the grate in order to use the skillet. One knob actually controls both burners in the skillet mode. This is great because you can adjust low to high for both burners, and also be on a low setting on one burner while on a high-setting for the other burner. The knob and display are super easy, but I still always look under the skillet to make sure.
Our set came with the cast-iron skillet that replaces the far left grate. You have to remove the grate in order to use the skillet. One knob actually controls both burners in the skillet mode. This is great because you can adjust low to high for both burners, and also be on a low setting on one burner while on a high-setting for the other burner. The knob and display are super easy, but I still always look under the skillet to make sure.
Overall:
Great unit. I highly recommend it for the pro cook at home to the beginner!
Great unit. I highly recommend it for the pro cook at home to the beginner!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com