Customer reviews from geappliances.com
GE - Profile 36" Built-In Gas Cooktop
Average customer rating
4.2
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
105
4 Stars
29
3 Stars
6
2 Stars
9
1 Star
14
82%of customers recommend this product.
(
128 out of
157)
Customer Reviews for GE - Profile 36" Built-In Gas Cooktop
Customer Rating
5
Great features and intuitive knob to burner layout
on January 18, 2024
Posted by: Plank71
Size and layout great. Wife uses middle burner for canning and there is still room to cook.
Written by a customer while visiting geappliances.com
Customer Rating
5
10 years of reliability and still going strong
on March 5, 2024
Posted by: Lucy1970
from Alberta, Canada
I've owned this cooktop for 10 years. It gets daily use and I've never had a single issue. This past year I had a small piece crack off of one of the knob posts. I've superglued it back together and it's held so far! Surprised to hear the issues others report with the knobs. I love the configuration of the 36" surface and especially the centre powerboil burner. The dial lettering is starting to fade due to years of cleaning and I have some slight wear on the burners (to be expected if you ever mistakenly slide your pots!). Other than that it still looks and works great! I only checked this site to see whether there is any way to renew the look of the burner grates a bit. I know this exact model is discontinued but I thought I'd add my positive experience with this GE product. For the record, I've never had any issues with the GE Profile built-in microwave and a double (1 and a half) wall oven of the same vintage either. 10 years, 3 appliances, zero service calls.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad knobs
on May 13, 2024
Posted by: CC and PJ
from Las vegas
We brought the house on 2013 and the stove was come with when we brought the house….no choice.
However, I had the same problem about the knobs broke easily. Since I am not a good Chinese cooker, I had been switched around until 4 knots were broken and finally the last knot can’t turn the stove on.
Then I got a small temporary induction kind to use…until now I have to fix, because my family are coming over for my husband’s funeral. I have to fix also because my sister is good at cooking and love to cook for us. I got the knobs but having trouble to open the top to figure out. Have to call tomorrow ask for help.
However, I had the same problem about the knobs broke easily. Since I am not a good Chinese cooker, I had been switched around until 4 knots were broken and finally the last knot can’t turn the stove on.
Then I got a small temporary induction kind to use…until now I have to fix, because my family are coming over for my husband’s funeral. I have to fix also because my sister is good at cooking and love to cook for us. I got the knobs but having trouble to open the top to figure out. Have to call tomorrow ask for help.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, May 13, 2024
We're glad to help you with your cooktop. For information on how to remove and replace the knobs, please refer to page 8 of the owner's manual. Here is the link: https://products-salsify.geappliances.com/image/upload/s--v5HqBYyn--/73168d10ca45d5c29a6ff7d778610a337a0b49c8.pdf?_ga=2.268680433.1611439165.1715606213-1734451522.1686318769
If you are still not able to replace the knobs, you can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
If you are still not able to replace the knobs, you can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com