Customer reviews from epson.com
Epson - Artisan Inkjet Multifunction Printer - Color - Photo/Disc Print - Desktop
Average customer rating
4.3
(1,140 Reviews)
Rating breakdown 1,140 reviews
5 Stars
713
4 Stars
220
3 Stars
86
2 Stars
47
1 Star
74
84%of customers recommend this product.
(
963 out of
1,140)
Customer Reviews for Epson - Artisan Inkjet Multifunction Printer - Color - Photo/Disc Print - Desktop
Customer Rating
5
on November 28, 2011
Posted by: Bob
from Spring City, Tennessee
Love the machine the flaw is the door wont stay closed when machine is shut down there has to be a secret to make this work
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
2
Good photo printing & scanning, bad paper handlin
on December 12, 2011
Posted by: Tim
from Kansas City, MO
Setting it up is a snap.
Networking is great.
Scanner is a really high resolution one.
Website is great.
Photo printing is really good, although it does like to use ink (don't they all).
Dealbreaker for me (I'm in an office environment) is the paper handling. Feeds more than one sheet and not just rarely.
A better pick would probably have been the A730.
Epson makes really good photo printers. I have no doubt of that now.
Does Epson make really good multifunction machines? Well, maybe, but this is definitely not one of them.
Well, maybe some day.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
4
SETUP A LITTLE CONFUSING, BUT OTHERWISE GREAT
on February 20, 2012
Posted by: Mike
from South Carolina
There is a small YELLOW rectangular shaped plastic item inside the printer which is there for some shipping purpose. It must be placed in the proper place or the printer will not setup correctly. It apparently was placed in the wrong place for shipping when I received the printer. I moved it to the place I thought the instructions indicated, WRONG! It is to remain in the position in the back. Very frustrating having gone through the setup many times before I realized it must be moved.
Otherwise great set up and happy with unit
Otherwise great set up and happy with unit
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
Good, but could be better
on March 15, 2012
Posted by: AQBob
from Albququerque, NM
I've had the Artisan 827 for about a month now. I have had a several other printers and a couple of 4 in 1s before this.
Having a home office and a limited budget, a good 4/1 is best for me. Also, as a photography hobbyist I'd like one that is a great photo printer as well.
Set up was pretty simple though it seemed to not like trying to be connected USB and wireless so I left it just wireless. I utilized setup on the computer rather than doing it all on the touch screen.
The touch-screen is nice quality with simple menus once set up. I use it rather than going through the computer, for scans. Seems quicker that way to me.
The A 837 does a very nice job of photo printing and is great at high res. The 4x6 tray is convenient for quick prints either to keep, or printed low res for review or test.
As an office printer it leaves a little to be desired. Normal or high quality documents, B&W or color come out good. But draft is quite pale or gray, not quite enough ink on the draft. And, as I've seen in other reviews, it frequently (maybe 20-25% of the time) will grab 2 sheets in draft. Well, if you're printing a 2 sided draft, that's a real problem and pain. Single or 2 sided quality prints have worked well.
Copying and scanning are good, though a bit slow. It would have been nice, esp on a pretty top-end model, if it also did 2 sided copy and scan. That, and fixing the draft problem, would make this unit about perfect for me.
As it is, I'm relatively happy with this unit, but not totally. Overall I'd give it a 4 of 5.
Photo printing 5
Scan/copy 3+ (doc feeder nice plus but slow and no 2 sided)
Fax 4
Screen/menu 4+
Noise 4+
Normal/high print 5
Draft 2+
Scan/copy 3+ (doc feeder nice plus but slow and no 2 sided)
Fax 4
Screen/menu 4+
Noise 4+
Normal/high print 5
Draft 2+
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
epson all in one Artisan 837
on April 4, 2012
Posted by: micah45
from Grand Rapids, Mi
I was a previous owner of an artisan series all in one printer and much to my sadness I wore out the Artisan 735. Everyone in my household used this printer. My wife for her cooking recipes, my son for labeling his CD's and DVD. He is great at graphic work. My self I used this machine for everything it did and more. It was used primarily by me for family pictures, copying important documents and overall printing of any nature. The pictures were absolutely wonderful in detail, color rendition, sharpness and quality of print. I no longer go to the photo shop for picture development, because there is no comparison. The printer was extremely reliable and dependable and I hope I don't wear this one out. Do you know how difficult it is to find a printer that prints on dvd/cd's. The 837 has already shown it self a better machine and I am sure it will stand the test of time
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
3
disappointed customer
on September 9, 2012
Posted by: paul57
from boston,ma
I bought this 2 weeks ago and I already had to return to Epson due to it not feeding paper right, I was told it was a software problem, Now i have the replacement 837 and day 2 again miss feeding paper, I have tried 3 different stocks of paper with same problem....
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5
Epson Artisan 837 printer
on December 29, 2012
Posted by: one of the 2 old guys
from Minneapolis, MN area
This epson printer makes utterly fantastic color photographs. The only drawback to these high quality printers is that they self-destruct after printing 700 to 900 full size photographs. You get an error message saying "the ink pads are full" and the printer shuts down. You can get a temporary reset from Epson which is good for 30-40 more prints and then it shuts down again, which requires you to send it to Epson service facility to get the ink pads replaced and the counter reset. (Expensive) and the printer is out of commission until service is completed. It costs about the same to simply purchase a new printer.
Setting up the printer for wireless operation is usually more difficult then it needs to be, but when it is set up, it is wonderful not to be tethered to the printer.
I own 4 Epson printers for printing photographs.
13" x 19", 81/2 x 11".
Setting up the printer for wireless operation is usually more difficult then it needs to be, but when it is set up, it is wonderful not to be tethered to the printer.
I own 4 Epson printers for printing photographs.
13" x 19", 81/2 x 11".
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
Artisan Series
on January 1, 2013
Posted by: rjsully7
from Kalamazoo, MI
I love the Artisan series I had 810 for about 6 yrs preformed great. I wore it out did tons of jobs with it, color printing great. Just recently replace with model 837. I was told they are discontinuing the series very sorry to hear this
I would recommend this to a friend!
Written by a customer while visiting epson.com