Customer reviews from netgear.com
NETGEAR - AC750 Dual-Band Wi-Fi Range Extender
Average customer rating
4.4
(1,510 Reviews)
Rating breakdown 1,510 reviews
5 Stars
1,045
4 Stars
265
3 Stars
91
2 Stars
32
1 Star
77
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for NETGEAR - AC750 Dual-Band Wi-Fi Range Extender
Customer Rating
2
Random Disconnects
on November 24, 2019
Posted by: Josh F
When it works, it works, but at least 5-6 times per week, the unit disconnects and we lose signal in half the house.
Response from netgear.comBy NETGEAR Team, November 25, 2019
Hi Josh,
Thank you for your review of this extender. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the extender rebooting and we are happy to help you through this. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Thank you for your review of this extender. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the extender rebooting and we are happy to help you through this. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
3
Moderately Satisfied
on November 26, 2019
Posted by: Tom Solak
I had to move the router to get better performance from the Netgear WiFi Extender. I expected the Extender to perform better.
Response from netgear.comBy NETGEAR Team, November 26, 2019
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the performance of this extender. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
3
Netgear Extender Test
on November 29, 2019
Posted by: Ted Wincenciak
All lights Green/Amber not consistent works one minute then it loses the internet. Wifi.
Written by a customer while visiting netgear.com
Customer Rating
1
Not good
on December 5, 2019
Posted by: Jesus
I’ve been having issues as it just disconnects my pc occasionally and only works very well with my mobile devices
Response from netgear.comBy NETGEAR Team, December 5, 2019
Hello,
Thank you for your review. We are sorry to hear that you had a difficult experience with the connectivity. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Thank you for your review. We are sorry to hear that you had a difficult experience with the connectivity. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
2
Extender
on December 8, 2019
Posted by: Johnny
Very poor. Does not work despite trying everything. If you have it plugged right next to router works great. If it is on a different floor, forget it.
Written by a customer while visiting netgear.com
Customer Rating
3
Software update needs work
on December 11, 2019
Posted by: Mandy kraemer
The product is easy to install and connect but trying to work past a glitch with the software update was difficult. The old software was better than the updated version.
Response from netgear.comBy NETGEAR Team, December 12, 2019
Hello,
Thank you for your feedback on this product. We are sorry to hear that you had a difficult experience with this extender. NETGEAR backs its products with 90 days of technical support included to make sure that if you need any assistance with the setup and configuration you are covered. We also provide a 12-month hardware warranty on your product so that is any type of problem arises we can have it addressed.
I have linked more information to the warranty below: https://kb.netgear.com/1113/Warranty-Return-Policy
Thank you.
NETGEAR Team
Thank you for your feedback on this product. We are sorry to hear that you had a difficult experience with this extender. NETGEAR backs its products with 90 days of technical support included to make sure that if you need any assistance with the setup and configuration you are covered. We also provide a 12-month hardware warranty on your product so that is any type of problem arises we can have it addressed.
I have linked more information to the warranty below: https://kb.netgear.com/1113/Warranty-Return-Policy
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Do not see a difference
on December 12, 2019
Posted by: Jcard
I cannot tell if its working correctly or not the lights are green seems to be connected but i don t see a difference when connected to my devices and unfortunately the app to analyze the wifi extender doesn’t work with mac products
Written by a customer while visiting netgear.com
Customer Rating
1
Keep ur receipt
on December 13, 2019
Posted by: Eric
3 easy steps ... that’s took 2 hours then a 2 hour phone call that ended up with being told to take it back.. got a cheaper different brand and 3 easy steps took 5 mins!! Cross ur fingers!!
Written by a customer while visiting netgear.com