Customer reviews from Samsung US
Samsung - Galaxy S III Mini 4G LTE Cell Phone - Pebble Blue (Verizon Wireless)
Average customer rating
4.1
(343 Reviews)
Rating breakdown 343 reviews
5 Stars
206
4 Stars
65
3 Stars
17
2 Stars
15
1 Star
40
82%of customers recommend this product.
(
263 out of
319)
Customer Reviews for Samsung - Galaxy S III Mini 4G LTE Cell Phone - Pebble Blue (Verizon Wireless)
Customer Rating
2
too many issues
on December 30, 2020
Posted by: SMS33
we have had this oven for 5 years. we have now had to replace the oven igniter twice, when it would heat
. this has cost almost $500 in service calls. this seems to be a defect in the oven itself. we have also had to replace the tray at the bottom of the oven as the enamel had peeled off and we were afraid it would contaminate the cooking food. this costs $100. such an expensive oven should not have this many issues this already.
. this has cost almost $500 in service calls. this seems to be a defect in the oven itself. we have also had to replace the tray at the bottom of the oven as the enamel had peeled off and we were afraid it would contaminate the cooking food. this costs $100. such an expensive oven should not have this many issues this already.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
2
Response from Samsung USBy Pat, Samsung Care, December 31, 2020
I have to admit, we came up short this time. We shoot for 100% customer satisfaction and exceptional quality products. We did not do that this time, but I hope we can earn your trust with our products in the future. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
1
Trash!!! STAY AWAY AT ALL COST
on January 28, 2021
Posted by: Steve
purchased this range 4 months ago before i started my kitchen rehab and it stayed protected in my garage .. fast forward to december 23 when i installed, and tried to use this worthless range the oven didn't work and i could tell something was wrong with the center burner. not only couldn't i cook christmas dinner, but they couldn't come for almost a month to look at it. the issue with the oven was easy as there is a valve underneath after you pull the drawer out that controls the gas (customer support doesn't know this btw) but the center burner cap was incorrect from factory and the reason it wouldn't work correctly. long story short after several hours and multiple escalations i was denied the 100 dollar part that would fix this because it was outside of the 30 days of purchase.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Pat, Samsung Care, January 29, 2021
Thank you for sharing this with us and providing your feedback. We are only able to provide parts and services to repair centers. But I understand where you are coming from. If you would like to further assist you, try chat with our Social Media team in the link below. ^Pat
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1142901408
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1142901408
Written by a customer while visiting Samsung US
Customer Rating
1
DO NOT BUY
on March 8, 2021
Posted by: gcampbel08
from Wilmington, DE
this stove looks pretty, but does not deliver. the thermometer probe feature never worked, but we thought it was because we were not using right. come to find out it never worked. when we went to get it serviced, the tech diagnosed the problem wrong and then couldn't fix it. come to find out there was a motherboard issue and now there are multiple error codes. the appliance can not be plugged in because it provides error codes and states the oven is cooling, when it is not even turned on.
only buy if you are (1) interested in receiving service on your brand new appliance - this one is 8 month old - and (2) wanting to spend time on the phone with samsung learning that the appliance has to be repaired 3 times before being considered defective, even if it is brand new.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Pat, Samsung Care, March 9, 2021
I realize your experience with your range has been less than ideal, I can see where you are coming from about it needing to be fixed. We value our customer's opinions and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
2
Fine when it works
on April 12, 2021
Posted by: Kman
from Dallas, TX
Control panel has failed 2x in less than a year. Reliability is important.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
3
Response from Samsung USBy Pat, Samsung Care, April 13, 2021
You're right! Reliability is important, and we understand customers expect high quality. The 1st thing I would recommend is resetting the range by turning off the circuit breaker for a few minutes and turning it back on. If the range still isn't working. We would need to investigate the issue further. Please use the links below to contact us. ^Pat
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use the ticket number: 1143184640
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use the ticket number: 1143184640
Written by a customer while visiting Samsung US
Customer Rating
1
Beautiful Garbage
on April 21, 2021
Posted by: DBSamsung never
from Sacramento
beautiful range. unfortunately stopped working at exactly the two year mark. called for service. advised $100 to inspect. scheduled appointment and prior to appointment they called to advise it would be $500 for parts though it had not even been inspected. another $125 for labor. cancelled appointment. bought a new non samsung range. i will never buy another samsung product!
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy Angelica, Samsung Care, June 6, 2022
Hello,
Thank you for choosing Samsung for your Appliance needs. It's sad to know that you no longer have the product, and we would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Thank you, and stay safe!
Your Reference Ticket Number: 1144572652
-Angelica
Thank you for choosing Samsung for your Appliance needs. It's sad to know that you no longer have the product, and we would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Thank you, and stay safe!
Your Reference Ticket Number: 1144572652
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
1
should be cautious..
on May 1, 2021
Posted by: shak
the range smallest burner stopped working in 3 months... when we sim it to the minimum it turns off and does not turn on when we increase it to high and the gas keeps coming out which is dangerous... since its too small, the flame is not visible as well.. we might end up in danger if we failed to notice
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 7, 2021
Posted by: LI Professor
its been more than 3 years and thank god no issues, works great for cooking and for baking. no complaints!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
stainless steel top scratches easily.
on October 7, 2021
Posted by: Richie G
from Harriman, New York
very disappointed grating that holds pots on top of stove rusted and little rubber feet fall out causing scratches on stainless steel stove top. black grating that hols pots ' rusted " is this a hazardous condition".
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
4
Response from Samsung USBy Pat, Samsung Care, October 8, 2021
I relate to your concern and appreciate you taking the time to share this experience with us. I apologize for the inconvenience this has caused you. If you are looking for a replacement grate. You can find one in the link below. ^Pat
http://www.samsungparts.com/customerservice.aspx?cs_menu=qu
http://www.samsungparts.com/customerservice.aspx?cs_menu=qu
Written by a customer while visiting Samsung US