Customer reviews from Samsung US
Samsung - Galaxy S III Mini 4G LTE Cell Phone - Pebble Blue (Verizon Wireless)
Average customer rating
4.1
(343 Reviews)
Rating breakdown 343 reviews
5 Stars
206
4 Stars
65
3 Stars
17
2 Stars
15
1 Star
40
82%of customers recommend this product.
(
263 out of
319)
Customer Reviews for Samsung - Galaxy S III Mini 4G LTE Cell Phone - Pebble Blue (Verizon Wireless)
Customer Rating
1
Oven quits
on August 19, 2020
Posted by: adk4520
from Metairie, LA
apparently many other people have had the same issue with this range i have had. there over 33 pages on the samsung community chat about this oven's ignitor quitting! very frustrated that i spent quite a bit of money on a range that only half works. this is not acceptable!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Pat, Samsung Care, August 20, 2020
Hey, Adk! I understand your concern and we can work together to resolve your issue for you. If there are no damages to the power cord, we may have to look into other solutions to fix this. Can you reach out to us by using the information below? ^Pat
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Written by a customer while visiting Samsung US
Customer Rating
2
Dont waste your money
on August 20, 2020
Posted by: Mountain man
from North Carolina
purchased unit from a vendor not online. when the unit was delivered all seemed to be working well. within 24 hours the front panel partially failed. the vendor said i needed to call samsung, which i did. samsung doesn’t have an authorized servicer near me. took them 3-4 days to find a servicer. this servicer happen to be the one who messed up my previous stove. when i discussed this with them i was told that is all they could offer. no way that company will ever enter my house. they have a 2 star rating on yelp. returned stove to vendor and bought a range through a local company that services what they sell. they dont sell samsung.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
1
Response from Samsung USBy Pat, Samsung Care, August 21, 2020
Thank you for sharing this experience with us. I can understand how this could be upsetting. We hope to improve all of our customers' experiences in the future with better products and services. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
3
Laminate peeling
on August 28, 2020
Posted by: LeeM
from Delaware
so we have had our range for sometime and the black laminate is peeling near the gas control knobs. di you have replacement panels? we paid good money and was told its a great product.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Pat, Samsung Care, August 31, 2020
Thank you for leaving your feedback. If you have any questions or require any assistance. You can reach us by using one of the links below. ^Pat
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Written by a customer while visiting Samsung US
Customer Rating
1
Poor materials
on September 30, 2020
Posted by: PeterO
from Rhode Island
functionally, this is a nice range. however, if you care how it will look after 3 years, think twice about purchasing it. the control panel is rusting. looks horrible. i would never expect this for a stainless steel appliance.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
1
Response from Samsung USBy Pat, Samsung Care, October 1, 2020
Thank you for sharing your experience. We encourage customers to share their feedback. Even though it may not always be easy to hear, feedback is extremely valuable whether negative, positive, or indifferent. This type of information is crucial in bettering our products.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Experience
on November 2, 2020
Posted by: Sly1
from Portland Oregon
smooth and easy to use. a real delight gas flows easy and burners are easy to use.oven is spot on with roast,convection and bake. temperature probe is actually accurate.
fun to cook with this kitchen must
fun to cook with this kitchen must
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Overpriced
on November 12, 2020
Posted by: swnprinces
from new jersey
Oven rusted after several self cleanings and destroyed gasket surround.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy Pat, Samsung Care, November 24, 2020
I understand it must be frustrating to go through this. We would like to do everything we can to rectify this concern for you as soon as we can. For assistance; Please contact our Social Media team by using the information below. ^Pat
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1142658039
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1142658039
Written by a customer while visiting Samsung US
Customer Rating
1
Plastic garbage
on December 10, 2020
Posted by: Chef Dave
from NJ
i spent big money on new kitchen upgrades - all samsung. a few months after using the range, the first knob broke. it looked like stainless, same as the range itself, it's plastic.
i had to replace all of the knobs in a short time. they melt or crack, and when you need new ones, samsung wants fifty bucks each for a piece of garbage plastic.
i had to replace all of the knobs in a short time. they melt or crack, and when you need new ones, samsung wants fifty bucks each for a piece of garbage plastic.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Pat, Samsung Care, December 11, 2020
I can see why this is a concern and we appreciate you bringing this to our attention. To assist customers who go through this problem, we offer covers for the knobs to help protect them. You can find the part here. ^Pat
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Written by a customer while visiting Samsung US
Customer Rating
3
Major repair after 4 years
on December 22, 2020
Posted by: RobinR
my range is 4 years old. the problems were minor - the warming drawer doesn't work, the self-cleaning function doesn't get the oven clean, and the stainless steel cooktop scratches very easily.
but then the glow board died. the repairman said they usually last 6-8 years. it cost me $450 to fix and i couldn't use the oven for 3 weeks. i'm very disappointed that the range required a major repair after only 4 years.
but then the glow board died. the repairman said they usually last 6-8 years. it cost me $450 to fix and i couldn't use the oven for 3 weeks. i'm very disappointed that the range required a major repair after only 4 years.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Pat, Samsung Care, December 23, 2020
We appreciate you for taking the time to tell us about your experience because you are a valued member of the Samsung family your experience matters to us. As we are constantly working to improve the quality of our products and customer experience alike, your feedback is greatly appreciated and I will be sure to report your feedback via the appropriate channels. ^Pat
Written by a customer while visiting Samsung US