Customer reviews from Samsung US
Samsung - Galaxy S III Mini 4G LTE Cell Phone - Pebble Blue (Verizon Wireless)
Average customer rating
4.1
(343 Reviews)
Rating breakdown 343 reviews
5 Stars
206
4 Stars
65
3 Stars
17
2 Stars
15
1 Star
40
82%of customers recommend this product.
(
263 out of
319)
Customer Reviews for Samsung - Galaxy S III Mini 4G LTE Cell Phone - Pebble Blue (Verizon Wireless)
Customer Rating
2
Poor Quality
on November 12, 2016
Posted by: Shoog69
from Louisiana
Expertise:Expert
Unfortunately replaced most of my kitchen appliances w/ Samsung Stainless Steel. Had gas previously. This oven overheats so have to adjust shelves and cooking time to prevent food from burning. SS is very poor quality. Salt scratched it the first time I tried to clean the range top. The cast iron (?) burner caps stain very easily. The closest to clean I've gotten them is with a magic eraser. Also the "cast iron ?" is chipping off the large center burner cap. Not even had it a year.
Cons: Did not meet expectations, Poor quality, very poor quality stainless steel
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
1
Response from Samsung USBy Angelica, Samsung Care, June 9, 2022
Hello Shoog69,
Thank you for reaching out. We appreciate you informing us that the oven on your Samsung range overheats, and you must adjust the shelves and cooking time to prevent food from burning. The range top has scratches from salt, and the cast iron caps easily stain and chip. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.
Attached is a troubleshooting guide to try when the oven on your Samsung range has a temperature issue.
https://www.samsung.com/us/support/troubleshooting/TSG01204529/
The link below contains information about calibrating your oven's temperature.
https://www.samsung.com/us/support/answer/ANS00049012/
I've also included a link to our warranty page to learn more about the product's coverage.
https://www.samsung.com/us/support/service/warranty/NX58H9500WS/AA
You may check pages 43-50 of the user manual to learn more about maintaining your appliance.
https://downloadcenter.samsung.com/content/UM/202103/20210308174059918/NX58H9500WS_DG68-00566A-14_EN.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144584817
-Angelica
Thank you for reaching out. We appreciate you informing us that the oven on your Samsung range overheats, and you must adjust the shelves and cooking time to prevent food from burning. The range top has scratches from salt, and the cast iron caps easily stain and chip. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.
Attached is a troubleshooting guide to try when the oven on your Samsung range has a temperature issue.
https://www.samsung.com/us/support/troubleshooting/TSG01204529/
The link below contains information about calibrating your oven's temperature.
https://www.samsung.com/us/support/answer/ANS00049012/
I've also included a link to our warranty page to learn more about the product's coverage.
https://www.samsung.com/us/support/service/warranty/NX58H9500WS/AA
You may check pages 43-50 of the user manual to learn more about maintaining your appliance.
https://downloadcenter.samsung.com/content/UM/202103/20210308174059918/NX58H9500WS_DG68-00566A-14_EN.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144584817
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
2
DO NOT SELF CLEAN!!
on August 12, 2019
Posted by: MOSESINTX
oven and control panel died completely after a self clean cycle. its a known issue. range/oven is less than 3 years old. and it cost a pretty penny. i guess they dont make em like they used to.
Features
3
Performance
1
Design
2
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, August 14, 2019
I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. I would love to talk to you more about this situation and assist you with getting service set up. Please feel free to reach out to me directly via one of the following options and reference ticket number #1140225534.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for being a part of the Samsung family. ^Cat
TMS Ticket #: 14036
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for being a part of the Samsung family. ^Cat
TMS Ticket #: 14036
Written by a customer while visiting Samsung US
Customer Rating
1
Lemon
on February 1, 2015
Posted by: DisappointedJoJo
I have had this range for a little over a month. I had to call Samsung service twice already to address 1) lose of sound on the control panel and 2) bake function not working. The product looks really good, but the quality is poor from my experience. Avoid buying.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy Ms. Samsung, HQ, February 3, 2015
I'm sorry to hear about your experience, DisappointedJoJo. Samsung is committed to building high quality products, though unfortunately there are instances when service is required. I hope your recent service has resolved the issue so you can get back to enjoying your Samsung Range!
Sincerely,
Ms. Samsung
Sincerely,
Ms. Samsung
Written by a customer while visiting Samsung US
Customer Rating
5
Professional features, reasonable price
on March 1, 2015
Posted by: lovincookin
from Michigan, USA
Expertise:Expert
We are now spoiled, our old stove/range had four burners two of which we never used. It was adjustable from a boiling simmer to the flame going out.
This Samsung has wonderful even burners you can easily achieve anything from an imperceptible simmer to a full rolling boil.
The oven is also amazing, we bake our tortilla chips and you can put in a full tray, set the timer for 11 mins. and the tray is perfectly cooked very even and that's not using convection.
This Samsung has wonderful even burners you can easily achieve anything from an imperceptible simmer to a full rolling boil.
The oven is also amazing, we bake our tortilla chips and you can put in a full tray, set the timer for 11 mins. and the tray is perfectly cooked very even and that's not using convection.
Pros: cooking precision
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Simply Amazing
on May 28, 2015
Posted by: JonTX
from Fort Worth, TX
Expertise:Intermediate
I recently remodeled my kitchen, and was trying to decide which appliances to go with. I came across this and fell in love with it. Touch screen display, even cooking, 5 huge burners, and makes my kitchen look amazing. My family and friends are talking about getting them now. Great product, I highly recommend.
Pros: Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
convention oven hasnt worked on 2 of these ovens so far.
on May 22, 2018
Posted by: rick510
from El Sobrante, CA, USA
Expertise:Intermediate
waiting for #3 to come :(. I will update this post in do time!
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, October 25, 2018
Rick, thank you for reaching out to let us know about your experience. Your feedback helps us continue to make improvements for a better experience for all. ^Cat
Written by a customer while visiting Samsung US
Customer Rating
5
Has everything
on April 20, 2015
Posted by: hockey07
Expertise:Intermediate
Great burners, features, flat grates for the whole top, nice oven and warming drawer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This range has excellent features.
on February 18, 2015
Posted by: Bambe
from Ladysmith, WI 54848, USA
The burners heat well and work well with a pressure cooker. The oven also works well. It fit in our space perfectly. We are very happy with the range so far however haven't used it that much. I haven't used the convection oven yet so need to read the book to make sure that works well also.
Pros: Durable, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US