Customer reviews from kitchenaid.com
KitchenAid - 23.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless/Stainless look
Average customer rating
3.6
(149 Reviews)
Rating breakdown 149 reviews
5 Stars
59
4 Stars
33
3 Stars
16
2 Stars
13
1 Star
28
66%of customers recommend this product.
(
95 out of
145)
Customer Reviews for KitchenAid - 23.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless/Stainless look
Posted by: Jan51
from Kenosha, WI
Verified Purchase:Yes
We bought the counterdepth refrigerator so it would fit into our kitchen but we haven't had any problems with this refrigerator. It doesn't fit as much food as we were used to but actually it turned out to be a good thing.
Ice maker works well, no problems with that and the water is very good. No aftertaste at all.
Ice maker works well, no problems with that and the water is very good. No aftertaste at all.
Pros: easy to use, Convenient Features
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very nice refrigerator
on January 27, 2015
Posted by: sweet22
from Sudbury, MA, United States
Verified Purchase:No
After reading the reviews for this refrigerator I was very concerned about its performance. I purchased the fridge because it was the right size and I loved the look. So let me say that this is a great refrigerator. First, the ice maker works very well. Yes, it is small but we have never run out of ice. Maybe if I am entertaining it may be a problem but for everyday - no way/plenty of ice. Also, the fridge is not noisy at all. You do hear when the ice dumps but that is not very often/big deal. The control pad is great - I am enjoying the water measuring function. I don't need a measuring cup - just put the pot under the dispenser, select auto fill and the amount and voila - the right measurement. The only cons are - it is not as good of quality as my old kitchen aid fridge - it is just a bit chintzy (but all the fridges are the same). The veggy drawer does not open very wide- that is true. I'm glad I didn't let the reviews scare me away from buying this - it is a very nice fridge.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Efficient
on November 2, 2014
Posted by: Dheath47
from Albuquerque, NM, United States
Verified Purchase:No
Great space saver, good ice dispenser, quiet operation
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
not enough shelves!
on December 22, 2014
Posted by: DanaL
from Comfort, TX, United States
Verified Purchase:No
The manufacturer conveniently doesn't give you enough shelves. You have to order two more for fridge (one is for the door) and one for the freezer. A total of three extra shelves needed. They are about $90 each. Very disappointed
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 30, 2017
Dear DanaL:
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your name, phone number, street address, reviewer name, and your model & serial number.
I look forward to your reply.
Sincerely,
Andre W.
Kitchen Aid Social Media Relations
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your name, phone number, street address, reviewer name, and your model & serial number.
I look forward to your reply.
Sincerely,
Andre W.
Kitchen Aid Social Media Relations
Written by a customer while visiting kitchenaid.com
Customer Rating
5
great feathers inside lighting is nice
on February 19, 2015
Posted by: sssh
from ohio
Verified Purchase:No
replaced 16year old stove and microwave in white to all in stainless kitchenaid fridge is in garage and still work just fine
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: deutschie
from Anaheim, Ca
Verified Purchase:Yes
On the whole I'm happy with my Kitchen Aide side-by-side refrigerator. It's roomy and I especially like the separate dispensers for ice and one for chilled water. I am not happy with the finish on the doors. I had to order black to match my other appliances. My previous refrigerator had wooden panels, which worked great. Unfortunately this side-by-side refrigerator could not be ordered for wooden panels, and so I had to order black. The surface is very shiny and shows lots of finger prints. Either I or my husband used something to clean off the finger prints (probably paper towels.) Whatever we used left slight scratch marks. We have tried to buff these out with a soft cloth with little success. I really think the surface of the doors need to be improved. Also helpful would be to put a cleaning warning right on the front of the refrig. Not many people want to read the manual about how to clean their refrigerator.
Pros: great dual water/ice dispensers, Roomy, Design
Cons: door surface shows fingerprints easily, doors take special cleaning procedures
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
New Fridge.
on July 20, 2014
Posted by: rjt505
from Albuquerque, NM, United States
Verified Purchase:No
This is a really well made refrigerator. It looks great with our other new Kitchenaid appliances.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Cookie
from Nashville, TN
Verified Purchase:Yes
I bought this a few weeks ago as part of my total kitchen renovation. It is very roomy and love the dispensers on the outside. Plus, the dispensers do not subtract from the room inside the freezer as in other models.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com