Customer reviews from kitchenaid.com
KitchenAid - 23.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless/Stainless look
Average customer rating
3.6
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
55
4 Stars
33
3 Stars
16
2 Stars
13
1 Star
25
66%of customers recommend this product.
(
91 out of
138)
Customer Reviews for KitchenAid - 23.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless/Stainless look
Customer Rating
5
Efficient
on November 2, 2014
Posted by: Dheath47
from Albuquerque, NM, United States
Verified Purchase:No
Great space saver, good ice dispenser, quiet operation
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
not enough shelves!
on December 22, 2014
Posted by: DanaL
from Comfort, TX, United States
Verified Purchase:No
The manufacturer conveniently doesn't give you enough shelves. You have to order two more for fridge (one is for the door) and one for the freezer. A total of three extra shelves needed. They are about $90 each. Very disappointed
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 30, 2017
Dear DanaL:
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your name, phone number, street address, reviewer name, and your model & serial number.
I look forward to your reply.
Sincerely,
Andre W.
Kitchen Aid Social Media Relations
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your name, phone number, street address, reviewer name, and your model & serial number.
I look forward to your reply.
Sincerely,
Andre W.
Kitchen Aid Social Media Relations
Written by a customer while visiting kitchenaid.com
Customer Rating
5
great feathers inside lighting is nice
on February 19, 2015
Posted by: sssh
from ohio
Verified Purchase:No
replaced 16year old stove and microwave in white to all in stainless kitchenaid fridge is in garage and still work just fine
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: deutschie
from Anaheim, Ca
Verified Purchase:Yes
On the whole I'm happy with my Kitchen Aide side-by-side refrigerator. It's roomy and I especially like the separate dispensers for ice and one for chilled water. I am not happy with the finish on the doors. I had to order black to match my other appliances. My previous refrigerator had wooden panels, which worked great. Unfortunately this side-by-side refrigerator could not be ordered for wooden panels, and so I had to order black. The surface is very shiny and shows lots of finger prints. Either I or my husband used something to clean off the finger prints (probably paper towels.) Whatever we used left slight scratch marks. We have tried to buff these out with a soft cloth with little success. I really think the surface of the doors need to be improved. Also helpful would be to put a cleaning warning right on the front of the refrig. Not many people want to read the manual about how to clean their refrigerator.
Pros: great dual water/ice dispensers, Roomy, Design
Cons: door surface shows fingerprints easily, doors take special cleaning procedures
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
New Fridge.
on July 20, 2014
Posted by: rjt505
from Albuquerque, NM, United States
Verified Purchase:No
This is a really well made refrigerator. It looks great with our other new Kitchenaid appliances.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Cookie
from Nashville, TN
Verified Purchase:Yes
I bought this a few weeks ago as part of my total kitchen renovation. It is very roomy and love the dispensers on the outside. Plus, the dispensers do not subtract from the room inside the freezer as in other models.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Mountain John
from South Jordan, UT
Verified Purchase:Yes
Moved into brand new home and unit has not worked from day one. Two evaporator coils have been installed by repair folks- both did not work. Still without refrigerator/freezer for over a month. Still waiting to hear back from customer service!!
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very good appliances...
on October 4, 2014
Posted by: tttt
from Chestertown, MD
Verified Purchase:No
As we were building a new house on MD's Eastern Shore on the Chester River what we had selected including the land was at the top of our financial plans; thus, we had to limit our kitchen appliances chosen. As there are so many choices on the market including at our upper middle class level so to speak, I (am the cook) chose to stay the maker of the two KA mixers that I have had over the years including our current one for professionals and thus all KA appliances were chosen including the induction range - 36' although I would have preferred a 40" model and regretted that KA did not make a model that Thermador makes that allows a pot to be placed any where on the range top; but this was too expensive and I just love cooking with the induction range primarily for its speed in boiling water for pasta or steaming, etc. We have the KA dishwasher, combination MW (steam/convection) and the convection oven both of which perform excellently; and the exhaust fan over the induction range. Now, for the refrigerator: would have loved a larger model but the options for the counter top models were limited and we went with what best fit our new kitchen. This has worked flawlessly and while we lost space in the freezer door due to our having the water and ice dispensers, only my wife and I live here and generally go to the Annapolis Whole Foods Store where we stock up on fresh fish and meats which we freeze and use but one shelve in storing this as well as breads also frozen. The KA frig is well lighted with LED lights, the shelves are easy to slide in and out and were glass vs. plastic that even some of the higher end units had. Overall, we could not be happier with our KA as identified above. Easy to clean, cook with, and above all attractive as they are stainless steel and very well made. The kitchen and our house - our home are a reflection of my wife and I and the comfortable quiet life we have prepared for in our retirement years and thus chose KA appliances to be a part of our home. Thank you, David
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com