Customer reviews from kitchenaid.com
KitchenAid - 23.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless/Stainless look
Average customer rating
3.6
(149 Reviews)
Rating breakdown 149 reviews
5 Stars
59
4 Stars
33
3 Stars
16
2 Stars
13
1 Star
28
66%of customers recommend this product.
(
95 out of
145)
Customer Reviews for KitchenAid - 23.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless/Stainless look
Posted by: Jean
from Maricopa, Az.
Verified Purchase:Yes
So very happy with my new fridge, keeps fruits and vegetables so fresh that they last twice as long as in my old fridge....and, I live in Arizona NOW retiring from Alaska.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Panda Bear
from Birmingham, AL
Verified Purchase:Yes
I love my new Counter-Depth refrigerator. It solved my guest flow problems in my kitchen. I had a wedding shower lunch and everyone had room to walk around without the refrigerator jutting out into the aisle. I am amazed what a difference this made. And of course everything else about the refrigerator is great also.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: TC994A
from Oklahoma City, OK
Verified Purchase:Yes
I have owned this refrigerator since April 2015. Overall it's a really excellent unit - quiet, and quite a bit of capacity for a "counter-depth" model. I love the water metering feature - displays how much water is dispensed, or automatically dispensed. Also, I love side-by-sides - no better design for freezer access and utility!
However some definite negatives:
1) The exterior is VERY difficult to clean. It's a deeply grained stainless steel that looks great but easily gets streaky if you don't clean it in JUST the right way. My tip: hot water and lots of terry towel buffing rags. My Maytag dishwasher of the same age and stainless steel finish is much easier to clean. I think the grain is much deeper on the Refrigerator, giving it a better overall look, but making it harder to clean properly.
2) A bit of an internal electrical issue. Sometimes a few of the LED light bulbs inside don't light up when the door is opened unless you tap on them, there must be a loose connection at the bulb - tapping one usually fixes the rest of the series chain.
3) One of the wheels is a bit squeaky and you hear it when you open the door or are cleaning the surface. A bit annoying, but probably easily fixable with a little WD-40.
However some definite negatives:
1) The exterior is VERY difficult to clean. It's a deeply grained stainless steel that looks great but easily gets streaky if you don't clean it in JUST the right way. My tip: hot water and lots of terry towel buffing rags. My Maytag dishwasher of the same age and stainless steel finish is much easier to clean. I think the grain is much deeper on the Refrigerator, giving it a better overall look, but making it harder to clean properly.
2) A bit of an internal electrical issue. Sometimes a few of the LED light bulbs inside don't light up when the door is opened unless you tap on them, there must be a loose connection at the bulb - tapping one usually fixes the rest of the series chain.
3) One of the wheels is a bit squeaky and you hear it when you open the door or are cleaning the surface. A bit annoying, but probably easily fixable with a little WD-40.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Ray the golfer
from Estill Spings, Tennessee
Verified Purchase:Yes
My wife and I purchased this product as part of a complete Kitchen remodel. We actually purchased the product before we started the remodel project because we really liked the appearance and we got a great deal on it. We liked the product so much that we decided to go with Kitchen Aid brand appliances throughout the entire kitchen. This refrigerator looks great, and performs flawlessly! We are convinced we made the right choice going with Kitchen Aid for our newly remodeled kitchen.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: AlmostUsedUp
from Fresno, CA
Verified Purchase:Yes
I have no complaints at all about how well this appliance works. I do, however, live with someone that has some disabilities so I wanted to move all the shelves down to a lower level on the door. I'm sure the company has it's reasons for this design but the shelves and their holders are not all made the same so they are not interchangeable. I can only move the butter holder down one notch so I wasn't able to make all the shelves accessible to my roommate. The water dispenser in the door also takes a lot of force to activate. I'm able bodied but I know one day, I won't be. Companies should all plan for this inevitability.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Mara
from Miami, FL
Verified Purchase:Yes
I had a previous KitchenAid counter depth refrigerator and it was very spacious inside. I bought this one because I thought it was going to be the same, however this fridge doesn't have not too much room inside, the vegetables drawer don't have room to put too many things inside. Canisters in the door too small, only 2 out of the four that have a decent size, the other two you can't even put an 18 pack of eggs in. Freezer the same, drawers too small.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Posted by: Simone D
from Richmond, VA
Verified Purchase:Yes
Lots of storage room and I love all the freshness features.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
KitchenAid Refrigerator Scores a Perfect 10!!!!
on July 22, 2015
Posted by: Sandee Mae
from Bradenton, FL
Verified Purchase:Yes
I just moved into my condo and knew someday I would purchase a new refrigerator. I went out to to purchase several items one needs after moving into a new home and found this particular refrigerator near some other units. I looked at it and it didn't take long to realize that it was just perfect for me! It had been a Special Order Item, but the people changed their minds and cancelled the order, and I was lucky enough to buy it! The glass shelves and storage bins keep everything neatly organized, but visible at all times and they clean up beautifully. The ice maker and water dispenser are really nice-to-have features too. Its great just dispensing a glass of cold water with or without ice. I just LOVE this refrigerator!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com