Customer reviews from kitchenaid.com
KitchenAid - 23.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless/Stainless look
Average customer rating
3.6
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
55
4 Stars
33
3 Stars
16
2 Stars
13
1 Star
25
66%of customers recommend this product.
(
91 out of
138)
Customer Reviews for KitchenAid - 23.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless/Stainless look
Customer Rating
3
Nice looking fridge with decent features and good temperatur
on December 22, 2013
Posted by: James69
from Scottsdale, AZ, USA
Verified Purchase:Yes
Pros:
-Nice looking fridge- Stainless with Blue LED controls
-Decent feature set
-Good temperature control.
-Nice looking fridge- Stainless with Blue LED controls
-Decent feature set
-Good temperature control.
Cons:
-The Drawers have sharp edges and we keep cutting ourselves on the edges.
-Ice maker is small and quite slow
-The Drawers have sharp edges and we keep cutting ourselves on the edges.
-Ice maker is small and quite slow
Pros: easy to use
Cons: ice maker is small and quite slow, drewers have sharp edges
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: EllieJean
from Huntington Beach, CA, USA
Verified Purchase:Yes
We selected this refrigerator to replace a very, very expensive refrigerator
that we were never happy with and was certainly not worth the price. Every time I go into my kitchen now, I congratulate myself for my decision to ditch the costly
original refrigerator and go with my lovely new Kitchenaid. Good Job , I'm
Lovin It!!!!
that we were never happy with and was certainly not worth the price. Every time I go into my kitchen now, I congratulate myself for my decision to ditch the costly
original refrigerator and go with my lovely new Kitchenaid. Good Job , I'm
Lovin It!!!!
Pros: Performance, love the ice & water in door, Design
Cons: Not quite big enough
Written by a customer while visiting kitchenaid.com
Posted by: Chazbro
from Ventura, CA, USA
Verified Purchase:Yes
This refrigerator is state of the art! The separate cooling for the freezer/refrigerator is so nice. Everything on the refrigerator side stays cold and crisp without drying out. The features on the door are easy to use and very handy. The interior lighting is the best I have seen too.
All and all we are very happy.
Pros: Design, Performance, Convenient Features, Innovative, easy to use
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Good purchase
on April 28, 2014
Posted by: Leesa
from Staten Island, NY, United States
Verified Purchase:No
Nice refrigerator looks great. Not much space inside. Not family size. Some problems with the water dispenser it works sometimes.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Is my love of kitchenaid over?
on October 2, 2014
Posted by: Mike11617
from Portland, OR, United States
Verified Purchase:No
I have bought Kitchenaid appliances for years. This time I have had to have service twice. First my fridge was leaking on my hardwood floors and needed a hose replaced to my icemaker and 2nd my glass cooktop exploded. I am still under warranty but now keep wondering what will happen when it expires.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Sleek look
on December 27, 2014
Posted by: Kitchenredo
from Suffern, NY, United States
Verified Purchase:No
Bought this 2 months ago and love the counter depth and features.
Love everything about this refrigerator. I thought I would loose space by going to counter depth only, but it seems to be built quite efficiently.
Love everything about this refrigerator. I thought I would loose space by going to counter depth only, but it seems to be built quite efficiently.
The one thing that would make the freezer better is another shelf. Lots of space between shelves. I think it could handle one more to help keep things organized.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Would not recommend
on August 28, 2014
Posted by: michvail
from Vail, CO, United States
Verified Purchase:No
I would not buy this again, the model does not come with enough door bins and to purchase additional bins, it is $125/bin when you include the frame and bin. The drawers do not open enough to put a head of lettuce in and the shelves that come with it are not sufficient to put stuff on the shelves with out stacking (you can not add shelves due to the way it is made). We are very unhappy with this purchase and when we have guests they have comment on how bad this refrigerator is. The ice make does not make enough ice to support 2 people in the house in the summer.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 30, 2017
Dear michvail:
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your name, phone number, street address, and your model & serial number.
I look forward to your reply.
Sincerely,
Andre W.
Kitchen Aid Social Media Team
*If replying, please use Forward versus Reply or New as that will leave this message intact and will help us to respond faster.
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your name, phone number, street address, and your model & serial number.
I look forward to your reply.
Sincerely,
Andre W.
Kitchen Aid Social Media Team
*If replying, please use Forward versus Reply or New as that will leave this message intact and will help us to respond faster.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very happy with the side by side refrigerator.
on November 2, 2013
Posted by: Anne279
from Broadview Heights, OH, USA
Verified Purchase:Yes
I like the fact that I can get cold water and ice from the door. I don't like the on-off switch for the ice maker, however. You have to remove the entire ice box in order to turn the switch on or off. Also, when getting ice out of the door, it tends to go all over the floor. I also like the different compartments in the refrigerator.
Pros: easy to use, Drawers slide easily
Cons: crushed ice goes on the floor
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com