My favorite feature is a bit silly, but it's my fav....when you open the door, the LED lights go from light to bright. Kinda has an affect of someone singing "Ahhhhhhh". Anyways the only bad thing about it is when it makes new ice there is one loud bang every time. The rest of the ice making cycle is quiet. I actually love my fridge! Love the counter depth too. It's not big enough for a family, but perfect for after the kids move out!
Pros: easy to use, Innovative, Convenient Features, Performance, Design
We bought the counterdepth refrigerator so it would fit into our kitchen but we haven't had any problems with this refrigerator. It doesn't fit as much food as we were used to but actually it turned out to be a good thing. Ice maker works well, no problems with that and the water is very good. No aftertaste at all.
All the previous KitchenAid products I've purchased in the past proved excellent with all the features. This is the first time, though, that I purchased a KitchenAid appliance through the contractor who built my house. The model, KitchenAid® 35 1/2-Inch, 24 Cu. Ft. Counter-Depth Side-by-Side Refrigerator, fit perfectly in the design of the kitchen, but I was unprepared for how noisy it would be and how small the bin spaces were for the fruits and vegetables. Although this fridge was installed with the filter included, it only lasted for four months instead of six. The identical replacement filter would not fit into place without water leaking, so I had to have a tech come to install it. (The cost for this was covered by a warranty.) Also, one must be careful to have a wide mouth container when using the device to get ice, otherwise pieces may fly out to the floor. I gave it three stars because the freezer works great and the fridge maintains a steady correct temperature as indicated by the built-in thermometer.
While we generally like this fridge, we are a little concerned that the ice-making sensor has already needed replacement after less than 2 months of use. We would have liked a couple of additional shelves as well and will have to order and pay extra for them.