Customer reviews from kitchenaid.com
KitchenAid - 23.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless/Stainless look
Average customer rating
3.6 out of 5
3.6
(149 Reviews)
Open Ratings Snapshot
Rating breakdown 149 reviews
5 Stars
59
4 Stars
33
3 Stars
16
2 Stars
13
1 Star
28
66%of customers recommend this product. 
(
95 out of 145
)
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Customer Reviews for KitchenAid - 23.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless/Stainless look
Customer Rating
4 out of 5
4
Side by side
on April 30, 2014
Posted by: Alan60
from Vancouver, BC, Canada
Verified Purchase:No
I like this fridge it is the 2nd kitchenaid we've owned. The water/ice dispenser is great. Typical to side by side the freezer doesn't fit a frozen pizza.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1 out of 5
1
Horrible Fridge - Nothing but problems
on June 11, 2017
Posted by: HM
from New Rochelle, NY
I bought this 3 years ago and it has been one problem after another. We have had it fixed multiple times and are finally giving up wasting $ and getting a new fridge. A terrible product. I have never before in my life written a review - but felt obligated this time.
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Love our new KitchenAid
on June 7, 2015
Posted by: Mighty Joe
from Bethesda, MD
Verified Purchase:Yes
This replaces one whose computer functions failed. It's working very well and we're enjoying it a lot. Keep up the good work, KitchenAid!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2 out of 5
2
Short-lived appliance
on February 3, 2016
Posted by: Dawg
from Birmingham, MI
Verified Purchase:No
After 3 years and 4 months the unit stopped cooling due to a "bad sealed system," a leak in the connecting tubing according to the KitchenAid-authorized repairman. KitchenAid has in fact passed off the problem to an unresponsive repair service more interested in selling a new service plan than fixing the problem. We will be 1 to 2 weeks without refrigeration. We are disappointed in the quality and the service.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
High Quality Appliances
on August 31, 2014
Posted by: Oiljackpot
from Sacramento, CA, United States
Verified Purchase:No
I bought a stainless steel dishwasher, double convection oven, side-by-side refrigerator, microwave and cooktop. I've had them about 2 months. They are high quality stainless steel and their function is fabulous. Easy to clean, shine up pretty and are very attractive in my kitchen. I recommend them to everyone. The dishwasher is so quiet that I can't tell if it is running. (I would have added a photo but the Add Photo feature doesn't work)
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Counter depth ! Wonderful
on March 13, 2015
Posted by: IslandA
from Macon, GA, United States
Verified Purchase:No
Like our appliance very much, if available I'd like one additional door shelf.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4 out of 5
4
Great! but I would make some changes
on September 15, 2015
Posted by: AlmostUsedUp
from Fresno, CA
Verified Purchase:Yes
I have no complaints at all about how well this appliance works. I do, however, live with someone that has some disabilities so I wanted to move all the shelves down to a lower level on the door. I'm sure the company has it's reasons for this design but the shelves and their holders are not all made the same so they are not interchangeable. I can only move the butter holder down one notch so I wasn't able to make all the shelves accessible to my roommate. The water dispenser in the door also takes a lot of force to activate. I'm able bodied but I know one day, I won't be. Companies should all plan for this inevitability.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Very good design
on October 6, 2014
Posted by: gsigal
from Weston, FL, United States
Verified Purchase:No
For me it's all about the brand. I don't like things that will be breaking after the warranty & that is what I like about Kitchen Aid, they last!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
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