Customer reviews from kitchenaid.com
KitchenAid - 23.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless/Stainless look
Average customer rating
3.6
(149 Reviews)
Rating breakdown 149 reviews
5 Stars
59
4 Stars
33
3 Stars
16
2 Stars
13
1 Star
28
66%of customers recommend this product.
(
95 out of
145)
Customer Reviews for KitchenAid - 23.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless/Stainless look
Customer Rating
2
TOO SMALL!
on April 28, 2014
Posted by: Lisasnotinlove
from Suwanee
This refrigerator came with our new house. I am so disappointed with the room inside! I wish I could upgrade to a bigger fridge and trade this one in! Small ice maker, would not suggest the side by side!!!
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great
on April 28, 2014
Posted by: Moises
from Austin, TX
I bought appliance among other 4 Kitchenaid appliances about 5 months ago. Everything seems to bre great except for door not closing easily and sometimes it stays opened. Service technician found that hinge was worn out (apparently a defect since problem was there from time of installation). Hinges were replaced and it seems to be working well now. In addition, I think the water filter needed to be replaced prematurely (about 3 months) and it is expensive ($50).
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: LeeE
from Winston Salem, NC
Verified Purchase:Yes
This is my second refrigerator from the Kitchenaid Architect Series. We replaced our first one, which was purchased in 2001, this spring with another Architect, because of the unusual size. The Architect refrigerators are just a couple of inches taller than standard built in's, and since we did not want to re-do the existing cabinetry, we simply replaced what we had with a newer model.
the original refrigerator was not that wonderful to begin with. In the 10 years that we have owned it, we have replaced the compressor, and the freezer door, and have had to re-sand our kitchen floors after the icemaker leaked repeatedly. Finally we had had enough, and though we were not happy to buy another similar model, we had no choice.
Well, I would be happy to have my old one back! This newer version seems much smaller inside. The icemaker is so loud that it is disruptive. The bins are of a cheap, brittle plastic. They don't slide well, and a couple of them have cracked within 6 months.
If you are considering this refrigerator, think again!! Look into other brands, but don't buy this one!!
I know I sound like my mother, but they just don't make 'em like they used to!!
Pros: Nice lighting
Cons: Small interior, Cheap construction, loud icemaker
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Posted by: Lee01
from Undisclosed
Verified Purchase:Yes
Refrigerator delivered with a broken bottom hinge , service call to get that repaired. Three weeks later ice maker stopped making ice , service call for that. Had to replace part.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Nice looking fridge with decent features and good temperatur
on December 22, 2013
Posted by: James69
from Scottsdale, AZ, USA
Verified Purchase:Yes
Pros:
-Nice looking fridge- Stainless with Blue LED controls
-Decent feature set
-Good temperature control.
-Nice looking fridge- Stainless with Blue LED controls
-Decent feature set
-Good temperature control.
Cons:
-The Drawers have sharp edges and we keep cutting ourselves on the edges.
-Ice maker is small and quite slow
-The Drawers have sharp edges and we keep cutting ourselves on the edges.
-Ice maker is small and quite slow
Pros: easy to use
Cons: ice maker is small and quite slow, drewers have sharp edges
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: DebTroy
from Troy, MI, USA
Verified Purchase:Yes
We love our new counter depth refrigerator. We were surprised to find that when you get a glass of water from the water dispenser, it even tells you how many ounces you have taken!
Nice features and plenty of storage!
Pros: Performance, Design, Convenient Features
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Drma
from TX
Verified Purchase:Yes
Beautiful design in stainless. The sides of the fridge are grey, not stainless; this blends in well with the overall look of the fridge and our kitchen. Fancy new interior lighting; very bright; nice. I find shelving very adequate for our needs [an empty nest couple], even when the kids come home. It's counter depth, so it's not as big as the built-in fridge in our previous home ...but that was expected. Only complaint is that the ice-maker is the SLOWEST on the planet: I think it makes 3 cubes at a time! Am guessing they did that to optimize interior space. It's not a deal breaker for us. This fridge does not disappoint.
Pros: Innovative, Design, Convenient Features, easy to use, Performance
Cons: Slow ice maker
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love it! Best design of interior space and lighting
on November 18, 2013
Posted by: Janandgeo
from east greenwich ri
Verified Purchase:Yes
Best refrig I have owned to date (30 years). Interior shelf space is maximized and lighting is excellent. Ice dispenser is noisy, at times, and can be startling.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com