Customer reviews from kitchenaid.com
KitchenAid - 23.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless/Stainless look
Average customer rating
3.6 out of 5
3.6
(142 Reviews)
Open Ratings Snapshot
Rating breakdown 142 reviews
5 Stars
55
4 Stars
33
3 Stars
16
2 Stars
13
1 Star
25
66%of customers recommend this product. 
(
91 out of 138
)
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Customer Reviews for KitchenAid - 23.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless/Stainless look
Customer Rating
5 out of 5
5
Fridge
on April 28, 2014
Posted by: Remodeled
from Moline, IL, United States
Verified Purchase:No
It's fine. Counter depth is great esthetics in the kitchen overall. But I feel it could use one more door bin for both the fridge and freezer.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1 out of 5
1
A terrible disappointment
on January 6, 2014
Posted by: LeeE
from Winston Salem, NC
Verified Purchase:Yes
This is my second refrigerator from the Kitchenaid Architect Series. We replaced our first one, which was purchased in 2001, this spring with another Architect, because of the unusual size. The Architect refrigerators are just a couple of inches taller than standard built in's, and since we did not want to re-do the existing cabinetry, we simply replaced what we had with a newer model.
the original refrigerator was not that wonderful to begin with. In the 10 years that we have owned it, we have replaced the compressor, and the freezer door, and have had to re-sand our kitchen floors after the icemaker leaked repeatedly. Finally we had had enough, and though we were not happy to buy another similar model, we had no choice.
Well, I would be happy to have my old one back! This newer version seems much smaller inside. The icemaker is so loud that it is disruptive. The bins are of a cheap, brittle plastic. They don't slide well, and a couple of them have cracked within 6 months.
If you are considering this refrigerator, think again!! Look into other brands, but don't buy this one!!
I know I sound like my mother, but they just don't make 'em like they used to!!
Pros: Nice lighting
Cons: Small interior, Cheap construction, loud icemaker
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3 out of 5
3
Disappointed
on August 6, 2013
Posted by: Sandee
from Texas, USA
Verified Purchase:Yes
It does not have enough shelf space to counteract the lack of depth due to it being a counter depth fridge. Unable to move the shelf in fridge, so not much else can be done....would love to talk to a designed to see what they were thinking!
Pros: Performance
Cons: cannot move the shelves to get what i need
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3 out of 5
3
The Ice Machine is SO NOISY!
on May 3, 2014
Posted by: Idaho2013
from North Idaho
Verified Purchase:No
I purchased this KitchenAid refrigerator for my new home. We looked for a long time and thought we found the perfect model. Well, we are a little disappointed. The ice machine is mounted in the freezer door so when ice drops into the ice container is sounds like something fell on the floor in the kitchen. It took a long to get used to the fact that nothing was dropping on the floor, rather it was ice dropping into the ice bucket.
I don't like that most of the shelves in the refrigerator are not adjustable. Does not make for efficient storage.
I know what to look for the next time I'm shopping or a new fridge.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4 out of 5
4
Sidebyside
on August 12, 2014
Posted by: Kodiak1
from Undisclosed
Verified Purchase:No
I am very happy with the fridge overall however we seem to have on and off issues with our ice maker. All my previous appliances were all kitchenaid I have always had great working appliances
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4 out of 5
4
Love it
on August 31, 2014
Posted by: PML1
from Riverside County, CA, United States
Verified Purchase:No
Bought this to make an emergency replacement for my 2008 Frigidaire that suddenly went belly up on a long weekend. Made an excellent choice....plenty spacious - love the ice maker in the door - leaving addtl shelf space in the freezer.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3 out of 5
3
Better, but still needs improvement
on May 14, 2013
Posted by: carrieb
from Northern California
Verified Purchase:Yes
I like some of the modifications that have been made since the last model, however I do not like the smaller bottom crisper - is too small. The top crisper doesn't extend out all the way and the inside wall tends to sweat. The improvement to the ice maker is better, but the ice in the door still gets stuck together. I wish there were more adjustable options with the shelving. When the compressor comes on, it is noisy.
Pros: easy to use
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4 out of 5
4
Sleek exterior design
on October 3, 2013
Posted by: KitchenMania
from Carlsbad, cA
Verified Purchase:Yes
Nice exterior sleek design, however, icemaker and water dispenser are noisier than other refrigerators we have had in the past. Also interior door shelves can be too easily unhindged and fall out if not PERFECTLY placed.
Pros: Design, easy to use
Cons: improve noise level of icemaker, interior door shelves need more solid placement
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
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