Customer reviews from kitchenaid.com
KitchenAid - 23.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless/Stainless look
Average customer rating
3.6
(149 Reviews)
Rating breakdown 149 reviews
5 Stars
59
4 Stars
33
3 Stars
16
2 Stars
13
1 Star
28
66%of customers recommend this product.
(
95 out of
145)
Customer Reviews for KitchenAid - 23.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless/Stainless look
Customer Rating
5
Great Features!
on January 21, 2015
Posted by: ajmrgls
from San Jose, CA, United States
Verified Purchase:No
I have had this refridgerator for about 8 months now and could not be more pleased. Does a great job keeping fruits and vegetables fresh with preserva food system. I really like the auto dispensing mode on the front.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Love our new refrigerator!
on February 1, 2015
Posted by: SHKWDM
from West Des Moines, IA, United States
Verified Purchase:No
Our old refrigerator had a recurring issue that was costing us over $100 each repair. We finally were fed up enough that I started looking online at new ones. Rather than buy one blindly we decided to stop in a local store that we knew would allow us to look at all brands. We found our Kitchenaid and that was it. Love the storage drawers, outside finish, and water and ice dispenser. The only reason we didn't give it 5 stars is we ran out of ice over the holidays when we had a house full. I've adjusted the settings so will have to see how it fares the next time we have a house full.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good unit
on February 27, 2015
Posted by: Debster
from Anaheim, CA, United States
Verified Purchase:No
Bottom drawers limited access. Very good otherwise.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Car guy
from Pickering Ontario
Verified Purchase:Yes
I bought this fridge as part of a kitchen renovation and appliances up grade. I have found it keeps items in the fridge much colder than my previous fridge. The water and ice dispensers work beautifully. I could not be more pleased. My only concern is there could have been one more storage container in the fridge door.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Not what I expected
on October 7, 2014
Posted by: DMGS
from Long Island, NY
Verified Purchase:No
I bought this two months ago and it has a condensation problem.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 30, 2017
Dear DMGS:
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your name, phone number, street address, and your model & serial number.
I look forward to your reply.
Sincerely,
Andre W.
Kitchen Aid Social Media Relations
*If replying, please use Forward versus Reply or New as that will leave this message intact and will help us to respond faster.
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your name, phone number, street address, and your model & serial number.
I look forward to your reply.
Sincerely,
Andre W.
Kitchen Aid Social Media Relations
*If replying, please use Forward versus Reply or New as that will leave this message intact and will help us to respond faster.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice appliance
on October 26, 2014
Posted by: carla sue
from Staten Island, NY, United States
Verified Purchase:No
Although this is a bit smaller than my previous (side by side) refrigerator, it has ample space. Very quiet and efficient.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Horrible product
on June 24, 2014
Posted by: Rocketman
from Jackson, TN, United States
Verified Purchase:No
Bought last Dec but didn't move in till Feb this year. Refrigerator started having problems and replaced with new one. Surprise new one has same issues. Will be getting another Kitchenaide fridge but not this model for sure. Kitchenaide has lost a good customer.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Posted by: Jenny18
from Brownstown Charter Township, MI, USA
Verified Purchase:Yes
All the previous KitchenAid products I've purchased in the past proved excellent with all the features. This is the first time, though, that I purchased a KitchenAid appliance through the contractor who built my house. The model, KitchenAid® 35 1/2-Inch, 24 Cu. Ft. Counter-Depth Side-by-Side Refrigerator, fit perfectly in the design of the kitchen, but I was unprepared for how noisy it would be and how small the bin spaces were for the fruits and vegetables. Although this fridge was installed with the filter included, it only lasted for four months instead of six. The identical replacement filter would not fit into place without water leaking, so I had to have a tech come to install it. (The cost for this was covered by a warranty.) Also, one must be careful to have a wide mouth container when using the device to get ice, otherwise pieces may fly out to the floor. I gave it three stars because the freezer works great and the fridge maintains a steady correct temperature as indicated by the built-in thermometer.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com