Customer reviews from kitchenaid.com
KitchenAid - 23.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless/Stainless look
Average customer rating
3.6
(149 Reviews)
Rating breakdown 149 reviews
5 Stars
59
4 Stars
33
3 Stars
16
2 Stars
13
1 Star
28
66%of customers recommend this product.
(
95 out of
145)
Customer Reviews for KitchenAid - 23.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless/Stainless look
Posted by: dap
from Wash DC
Verified Purchase:Yes
I bought my KA Frig 2 months ago and we love it. The icemaker was slow to start making ice but everything is great now. Icemaker is noisey filling water. only complaint.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great
on April 28, 2014
Posted by: Moises
from Austin, TX
Verified Purchase:No
I bought appliance among other 4 Kitchenaid appliances about 5 months ago. Everything seems to bre great except for door not closing easily and sometimes it stays opened. Service technician found that hinge was worn out (apparently a defect since problem was there from time of installation). Hinges were replaced and it seems to be working well now. In addition, I think the water filter needed to be replaced prematurely (about 3 months) and it is expensive ($50).
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: DebTroy
from Troy, MI, USA
Verified Purchase:Yes
We love our new counter depth refrigerator. We were surprised to find that when you get a glass of water from the water dispenser, it even tells you how many ounces you have taken!
Nice features and plenty of storage!
Pros: Performance, Design, Convenient Features
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Worst refrigerator we have ever purchased
on February 23, 2015
Posted by: poed
from Undisclosed
Verified Purchase:No
In our opinion this refrigerator is cheaply constructed, especially for the price. Our icemaker has stopped making ice four times in two years. The hinges on the bottom of the door (plastic) have broken and the door will not close on its own. The silver metallic material on the inside comes off ( this is on the drawers and shelves) The drawers do not open all the way to get out your vegetables, meats, etc and even the fronts of these drawers have come off.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 30, 2017
Dear poed:
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your Reviewer ID #, name, phone number, street address, reviewer name, and your model & serial number.
I look forward to your reply.
Sincerely,
Andre W.
Kitchen Aid Social Media Relations
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your Reviewer ID #, name, phone number, street address, reviewer name, and your model & serial number.
I look forward to your reply.
Sincerely,
Andre W.
Kitchen Aid Social Media Relations
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great fridge
on May 13, 2014
Posted by: Newhome2014
from Moorpark, CA, United States
Verified Purchase:No
We bought this fridge to match the rest of our appliances and have had to for three months. It's great and fits out family needs. Looks good and it's easy to clean.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Beautiful design and features
on October 5, 2014
Posted by: njack25
from San Diego County, CA, United States
Verified Purchase:No
I am so glad that I choose to get this wonderful refrigerator! I was concerned with all the negative reviews saying it wasn?t good. Everyone agrees it is stylish. Mine is recessed into a cabinet so the noise complaint that some people have isn?t a problem for me. Yes, I hear the sounds of the water and the ice dropping but it?s minimal and I am accustomed to it now. The best things I like about it is how long the produce lasts, taste and selection of the crushed and cubed ice, the lighting and spaciousness. It is unfortunate the reviews can sometimes mislead you and I am glad I didn?t let me stray from this choice. I am a discerning consumer and feel that this was an excellent value.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great Look
on March 14, 2015
Posted by: Janice2014
from Round Rock, TX, United States
Verified Purchase:No
I bought this as part of my kitchen remodel...it looks great with the cabinets and floors and once it is all done it will be perfect.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Like features and brightness of the interior.
on July 20, 2014
Posted by: Skydvsteve
from Covington, LA, United States
Verified Purchase:No
Changed from white to stainless. Love the look. Only problem it has small scratch on door handle.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com