Customer reviews from kitchenaid.com
KitchenAid - 26.4 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless/Stainless look
Average customer rating
4
(169 Reviews)
Rating breakdown 169 reviews
5 Stars
87
4 Stars
41
3 Stars
15
2 Stars
7
1 Star
19
79%of customers recommend this product.
(
129 out of
163)
Customer Reviews for KitchenAid - 26.4 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless/Stainless look
Customer Rating
1
Stay Away
on February 23, 2023
Posted by: FLMom
from Lake Mary, FL
I KNOW IT TOO LATE NOW, BUT SORRY TO SAY, DON’T WAIST YOUR MONEY. All of these reviews must be paid for. I bought this fridge in 2014. It is now 2023. WOW, time flies. Within a year the light on the freezer side wall of the fridge went out, the drawers broke, the ice maker is slow to dispense ice. Within a few years, there was black mold growing in the grooves from the freezer condensation in the fridge. Inside the bottom there is always standing water. In the last few years the water drains onto the kitchen floor because the catch pan has rotted away. Ughhhh can’t afford to buy a new one.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, February 24, 2023
Thank you for sharing your experience with us, FLMom. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 266648.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
