Customer reviews from kitchenaid.com
KitchenAid - 26.4 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless/Stainless look
Average customer rating
4
(169 Reviews)
Rating breakdown 169 reviews
5 Stars
87
4 Stars
41
3 Stars
15
2 Stars
7
1 Star
19
79%of customers recommend this product.
(
129 out of
163)
Customer Reviews for KitchenAid - 26.4 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless/Stainless look
Customer Rating
5
kitchenaid does it again!
on November 16, 2014
Posted by: edbernjake
from Prospect Heights, IL, United States
Verified Purchase:No
[This review was collected as part of a promotion.] This has got to be one of the finest refrigerators on the market. The features and size are a winning combination. We are long time kitchenaid appliance buyers and have never been disappointed
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
this product have a good style but a poor quality made
on April 28, 2014
Posted by: moca
from California, United States
Verified Purchase:No
[This review was collected as part of a promotion.] I bought this refrigerator less than a month ago and i am very disappointed with the product. The refrigerator has a problem ( freezing food on the fridge side, on the top shelf ). Plus the fridge look good on the outside , but inside all the drawers are very cheap, poor quality made . I am sorry i picked this brand refrigerator.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good, but broken within 1st year.
on January 7, 2014
Posted by: Dustin9
from CT
Verified Purchase:No
[This review was collected as part of a promotion.] Overall, we are very happy with all of our KitchenAid appliances. When we renovated our kitchen, we bought EVERY item KitchenAid had available, including this fridge. Its been great, we love the auto dispense on the water dispenser, but water filters are $30.00 each (Recommended to change every 6 months.) Our biggest complaint is that the display panel for the water/ice dispenser is seperating from the fridge. Thankfully this happened within the first year of ownership.
Pros: easy to use, Innovative, Convenient Features, Design, Performance
Cons: ice bucket is loud, display panel coming seperated
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Very Disappointing
on September 6, 2014
Posted by: Frank Comments
from Boston, MA, United States
Verified Purchase:No
[This review was collected as part of a promotion.] While some may rate it highly for style points as a sleek and stylish addition to your kitchen and while I agree the interior lights are very nice, there are a number of annoyances with this fridge and one very annoying defect.
1) Limited options for shelf intervals. Simpler, cheaper fridges have rack systems with much more flexibility. With this fridge you're extremely limited with how far apart you can space your shelves. Actually gets quite annoying with jars and bottles of a certain height.
2) The buttons on the control panel don't work properly. Precisely followed the instructions in the manual for calibrating water measurement and it doesn't work. Other issue - the option to turn off the cooling completely is supposed to require two buttons but really only takes one button, so it's easy to shut off your fridge by accident when you're just trying to increase the measured fill amount (i.e. The "+" button is the same as the errant shut off button).
3) I understand the rationale for interrupting water or ice dispensing when the freezer door is open, but why is this interruption also mandatory when the fridge door opens? Doesn't happen on simpler, cheaper fridges. Again, this makes no sense for a premium product.
4) The drawers break! Owned it for less than a year and the front of the crisper drawer broke off due to poor design - it was held on by wimpy little plastic tabs which any design student would know would be insufficient to support frequent use. Yes, I've seen the comment that this is covered under special warranty, etc. but this is no excuse for lousy design on a premium-priced unit. Unacceptable.
5) To reach the ice shutoff switch, you must remove the entire ice bin which can be somewhat awkward and impractical. This company's economy brand models don't have this additional inconvenience.
Overall, not a very thoughtfully or robustly designed fridge. Definitely not worth the price or general aggravation. Better options for spending your money. Very disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Exceeding Expectations
on February 12, 2015
Posted by: Biggie51
from Tryon, NC, United States
Verified Purchase:No
[This review was collected as part of a promotion.] Our original order was for the previous version of this refrigerator. We had to wait for line changes but it was worth it!
This refrigerator is amazing! Improvements in lighting, filtration, cooling control, shelf arrangement and ice maker are just that.
The only thing I am having to get accustomed to is the sound of the ice maker when it resets. It sounds like my printer.
This refrigerator is amazing! Improvements in lighting, filtration, cooling control, shelf arrangement and ice maker are just that.
The only thing I am having to get accustomed to is the sound of the ice maker when it resets. It sounds like my printer.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Ar25
from Colonia, Woodbridge Township, NJ, USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like the kitchen aid refrigerator I purchased. It is nice looking on the exterior with the stainless steel and the lighted water and ice features. It offers a lot of room for storage and is easy to clean. I also am a fan of the side by side feature. I knew I would be getting a good product due to the great reputation of the Kitchen aid products!
Pros: Design, easy to use, Convenient Features, Performance
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Add on to previous review
on March 23, 2015
Posted by: Sheener2
from Fort Lauderdale, FL, United States
Verified Purchase:No
[This review was collected as part of a promotion.] See Sheener Fort Lauderdale previous. It been 6 months. Still have some condensation on freezer door, wipe it 2-3 times a day.
Ice maker working until yesterday. Did I say 6 months (applicance company only warrants repairs for 3 months. OOPs.)
So no I am not repairing this refrigerator again. It is going out to trash and I am hunting replacements.
Ice maker working until yesterday. Did I say 6 months (applicance company only warrants repairs for 3 months. OOPs.)
So no I am not repairing this refrigerator again. It is going out to trash and I am hunting replacements.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Refrigerator!
on January 23, 2015
Posted by: Rosetta
from Arlington Heights, IL, United States
Verified Purchase:No
[This review was collected as part of a promotion.] I got this a couple of months ago and love it lots of room especially love the freezer on the door it gives a lot more room for storage love it!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com