Customer reviews from kitchenaid.com
KitchenAid - 22.2 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless/Stainless look
Average customer rating
3.1 out of 5
3.1
(207 Reviews)
Open Ratings Snapshot
Rating breakdown 207 reviews
5 Stars
51
4 Stars
50
3 Stars
24
2 Stars
29
1 Star
53
50%of customers recommend this product. 
(
101 out of 203
)
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Customer Reviews for KitchenAid - 22.2 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless/Stainless look
Customer Rating
5 out of 5
5
Great Product
on November 18, 2013
Posted by: Sparky
from Erie, PA, USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased for our new home. We looked at a lot of models and found this to be our best choice and we have been very happy with our decision
Pros: easy to use, Convenient Features, Innovative, Performance, Design
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3 out of 5
3
Nice looking unit, but manufacturing flaws
on August 6, 2013
Posted by: Pammy
from Carmel, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Immediately after delivery, this refrigerator required 4 visits from the repair service to correct the leaking water dispenser and the ice dispenser that insisted on scattering ice all over the floor. It now seems to be functioning well, however. A nice looking unit, but it doesn't have great interior capacity. I use it as a secondary refrigerator, and it is fine for that or perhaps just a single household.
Pros: easy to use, Design
Cons: poorly manufactured water dispenser
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3 out of 5
3
This was a middle of the road product at a good price
on August 29, 2013
Posted by: Walt
from Saint Paul, MN, USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Couple of disappointments. The doors do not line up very well as a pair. Every time we open the refer doors something is catching between the door and the plastic toe-kick causing an annoying snapping sound
Pros: easy to use, Performance
Cons: couple of disappointments. the doors do not line u
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1 out of 5
1
Worst decision I have made in a long time
on November 2, 2015
Posted by: unhappy with kitchen aid
from lancaster ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a little over a month ago and 5 service calls later still not fixed Very unhappy and very disappointed
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Great Features
on January 23, 2015
Posted by: PenMcKay
from Newark Valley, NY, United States
Verified Purchase:No
[This review was collected as part of a promotion.] My Kitchenaid refrigerator is great as far as the quality of drinking water and the ice maker is used continuously at our house. The glass shelves are cleaned easily.
We have plenty of storage for all the food for our large family. The stainless steel exterior looks nice and is easy to maintain.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1 out of 5
1
Design Flaws
on November 11, 2014
Posted by: seattlecheryl
from Seattle
Verified Purchase:No
[This review was collected as part of a promotion.] We bought this refrigerator new two and a half years ago and it has had problems since the first week. The ice maker is always jammed because there isn't enough insulation so some of it melts and blocks the dispenser. The wall between the freezer and fridge sweats on the fridge side because it also is not insulated enough. The fridge beeps at us occasionally because it thinks the door is open, and we have to open and close the door several times before it registers that it is closed. The butter door broke the first week because it catches on itself when you open it.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4 out of 5
4
35 1/2 in side by side counter depth fridge
on May 13, 2013
Posted by: Darlene90
from Minneapolis, MN, USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Our new fridge is very roomy and our food is easy to access, side by side model. The fridge is quite roomy even though it is not as deep as our old model.
I do wish I could open the fridge door while dispensing water or ice. I guess I am used to doing two things at once.
We do not like the fact that our water is dispensed at room temp.
Pros: easy to use, Roomy interior
Cons: dispensed water is only room temp
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3 out of 5
3
Needs trim
on February 27, 2015
Posted by: WMFRASER
from Cleveland, OH, United States
Verified Purchase:No
[This review was collected as part of a promotion.] The company saved a couple of dollars by not putting a finish trim piece to cover the front levelers. They should ave added the trim.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
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