Customer reviews from kitchenaid.com
KitchenAid - 22.2 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless/Stainless look
Average customer rating
3.1
(207 Reviews)
Rating breakdown 207 reviews
5 Stars
51
4 Stars
50
3 Stars
24
2 Stars
29
1 Star
53
50%of customers recommend this product.
(
101 out of
203)
Customer Reviews for KitchenAid - 22.2 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless/Stainless look
Customer Rating
1
23 ft counter depth kitche aide
on September 25, 2016
Posted by: Looking for a new fridge
from Chicago, IL
Verified Purchase:No
[This review was collected as part of a promotion.] One problem after another. The rating of 1 star is actually too high.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 26, 2017
Looking for a new fridge, we really appreciate your feedback and do apologize for the inconveniences. Please feel free to reach out to us if you have any questions or concerns.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
worst refrigerator
on May 14, 2016
Posted by: JR
from California
Verified Purchase:No
[This review was collected as part of a promotion.] I have this included in the new home package, after almost 2 years the refrigerator stopped getting cold. looking for a new replacement never kitchen aid.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 26, 2017
Thank you for your review.
We're very sorry to learn of your concerns regarding your refrigerator. We would like to inquire further about your review with you. Please respond back to this email address nar_customer_solutions@KitchenAid.com with your Reviewer ID 81864089, name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance.
Thank you.
We're very sorry to learn of your concerns regarding your refrigerator. We would like to inquire further about your review with you. Please respond back to this email address nar_customer_solutions@KitchenAid.com with your Reviewer ID 81864089, name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance.
Thank you.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Lemon
on November 10, 2014
Posted by: Arxidi
from York, PA, United States
Verified Purchase:No
[This review was collected as part of a promotion.] Unfortunately we hadto return thos model. Water dispenser leaked 3 times.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
great counter depth fridge. love the dual compressor and eas
on December 25, 2013
Posted by: auntbs
from St. Louis, MO, USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] love the look and feel of this fridge. it is a counter depth, so not as deep as ones I have had in the past, but it delivers everything I need in a fridge. love the icemaker in the door, can get the ice bin in and out easily. just wish they would have put the icemaker shutoff control on the door panel as well as under the ice bin, a bit cumbersome to turn on and off under the ice bin. I do love the dual compressors, one for fridge and one for freezer. wish there was a model just like this but a bit taller, I would have gotten that if it had the dual compressor and counter depth. love the blue lighting, that really makes it with the stainless steel and much better than white or green.
Pros: dual compressors, Innovative, Convenient Features, Design, blue lighting on door panel, Performance, easy to use
Cons: icemaker control under ice bin not on door panel, Not tall enough
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Defective Product
on October 30, 2013
Posted by: MaryC
from Chicago IL
Verified Purchase:No
[This review was collected as part of a promotion.] I've had this refrigerator for 5 weeks and the refrigerator side doesn't cool properly - most of the time it is room temperature and sometimes it is slightly cool. Turns out the sensor is not working and needs to be replaced! This is way too much trouble!
Cons: Doesn't work properly, Poor quality
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Posted by: Sallyforth
from Spokane, WA, USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love the LED lighting. It has great food storage capacity for 23 cu. ft. The ice maker in the door can be a little noisy. It is very attractive both inside and out.
Pros: Convenient Features, Design, easy to use
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: smck
from Chico, CA, USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased this for a kitchen remodel. It looks good, but does not have much space inside. Drawers do not open very much so you can't see all that is in them for the refrigerator side. The freezer side is better, but still not big enough.
Pros: Design
Cons: Drawers, Overall size
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Irritated
on October 18, 2014
Posted by: Irritated
from Tallahassee
Verified Purchase:No
[This review was collected as part of a promotion.] I purchased the refrigerator 2 months ago and have had the repairman here THREE times to repair the ice maker. Kitchen Aide has the WORST ice makers on the market.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 26, 2017
Dear Irritated:
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your name, phone number, street address, and your model & serial number.
I look forward to your reply.
Sincerely,
Andre W.
Kitchen Aid Social Media Relations
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your name, phone number, street address, and your model & serial number.
I look forward to your reply.
Sincerely,
Andre W.
Kitchen Aid Social Media Relations
Written by a customer while visiting kitchenaid.com