Customer reviews from kitchenaid.com
KitchenAid - 22.2 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless/Stainless look
Average customer rating
3.1
(207 Reviews)
Rating breakdown 207 reviews
5 Stars
51
4 Stars
50
3 Stars
24
2 Stars
29
1 Star
53
50%of customers recommend this product.
(
101 out of
203)
Customer Reviews for KitchenAid - 22.2 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless/Stainless look
Customer Rating
3
Works fine but stainless steel doors are beginning to rust.
on October 26, 2014
Posted by: KenH
from Redondo Beach, CA, United States
Verified Purchase:No
[This review was collected as part of a promotion.] Starting to see rust spots appear on the doors. Not sure why because it's supposed to be stainless steel. Just bought the unit in March and had it delivered in May.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Posted by: Harry
from Ashburn, va
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got this as part of my new home and loving it. It's neatly organized and you can push plenty of stuff in it.
I wish the touch screen controls r a bit more easier. One more compliant that I have is that the main first not aligned. I need to call up support to get it fixed.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Worst Refridgerator Ever
on May 25, 2015
Posted by: Regret This Purchase
from Campbell CA
Verified Purchase:No
[This review was collected as part of a promotion.] I purchased this trying to stay true to Made in the USA yet fit the space I had. The unit drawers are so small you can't get much inside. The capacity is a joke need to use second fridge. The ice maker is loud and at Max Ice barely makes 20 cubes. I regret this purchase
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Warm water
on September 23, 2014
Posted by: JDDP
from MD
Verified Purchase:No
[This review was collected as part of a promotion.] I am generally satisfied except that I find the door water feature to dispense water too slowly and too warm. My LG refrigerator in my winter home is much better from this standpoint. As a result I avoid using this feature on the KitchenAid product. Also, I find the interior smaller than I thought .
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great appearance
on October 27, 2014
Posted by: eb1020
from pompano beach, fl
Verified Purchase:No
[This review was collected as part of a promotion.] I purchased a few months ago, and am happy with the look, but the inside is smaller than I expected. Bottom crisper drawer is almost impossible to use. Not so good there.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Ice maker issues
on September 27, 2014
Posted by: Door
from Kenora, ON, Canada
Verified Purchase:No
[This review was collected as part of a promotion.] We have had our freezer door ice maker motor replaced twice. We have a new door coming this week. Issues from the start and apparently this is common...
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 26, 2017
Dear Door:
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your name, phone number, street address, and your model & serial number.
I look forward to your reply.
Sincerely,
Andre W.
Kitchen Aid Social Media Relations
*If replying, please use Forward versus Reply or New as that will leave this message intact and will help us to respond faster.
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your name, phone number, street address, and your model & serial number.
I look forward to your reply.
Sincerely,
Andre W.
Kitchen Aid Social Media Relations
*If replying, please use Forward versus Reply or New as that will leave this message intact and will help us to respond faster.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
This KitchenAid stands out from the competitors
on July 10, 2016
Posted by: hiker2
from Cleveland, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the first time we have bought all KitchenAid appliances for our kitchen. The LED lighting and all the filters stand out from the competition. After using them every day for over two years I can say without a doubt they perform as well as they look. The best brand we have ever purchased in the last 40 years!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Shorty69
from Franklin, TN, USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The ice maker is not the greatest. We have had to replace the ice maker 3 times and it still makes all kind of noise when pitching out the ice from the ice maker. The sound is very loud. Ice does not make for 2-3 days. I am having to make ice in other trays for when I have company or making ice tea because I do not have enough ice. The design inside of the refrigerator, for instance the shelves need to be able to use anywhere. Some of the shelves can not be placed only in certain places. The motor of the refrigerator does not need to be inside of the refrigerator taking up space where shelving should be.
Pros: Convenient Features
Cons: ice maker does not make sufficient ice.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com