Customer reviews from kitchenaid.com
KitchenAid - 22.2 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless/Stainless look
Average customer rating
3.1
(207 Reviews)
Rating breakdown 207 reviews
5 Stars
51
4 Stars
50
3 Stars
24
2 Stars
29
1 Star
53
50%of customers recommend this product.
(
101 out of
203)
Customer Reviews for KitchenAid - 22.2 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless/Stainless look
Posted by: Linda the Ice Skater
from Rockville Centre, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the unit less than a month ago and the temperature inside works fine, but the service repairman has not been able to resolve the poor contact of the doors closing. The door ajar icon continues to go on and off intermittently without anyone using the refrigerator. This function stops the water and ice maker dispensers and turns off the light inside the refrigerator. It may be that a solution has not yet been identified but I've had two service visits so far.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Sleek, very stylish side-by-side design with an excellent in
on February 19, 2015
Posted by: Hats
from Naperville, IL
Verified Purchase:No
[This review was collected as part of a promotion.] It is a perfect fit in our remodeled kitchen ... could not be more pleased.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Needs trim
on February 27, 2015
Posted by: WMFRASER
from Cleveland, OH, United States
Verified Purchase:No
[This review was collected as part of a promotion.] The company saved a couple of dollars by not putting a finish trim piece to cover the front levelers. They should ave added the trim.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great appliance
on November 15, 2014
Posted by: Lou52
from Massachusetts, United States
Verified Purchase:No
[This review was collected as part of a promotion.] We did a major kitchen renovation and decided on kitchenaide appliances for the refrigerator, dishwasher and range hood. We are very pleased with the products and would recommend them. We are a family of 2 and don't require a large refrigerator. I have had other brands including subzero and I fell this is just as good as the more expensive options.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Hurls83
from Farmington, mi
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very nice refrigerator. Love the water dispenser and interior lighting. It could use one more door shelf for condiments. There is some wasted space there.
Pros: easy to use, Performance, Innovative, Convenient Features
Written by a customer while visiting kitchenaid.com
Customer Rating
1
3 Years Old - broke twice
on June 5, 2016
Posted by: Ryan
from Escondido, CA
[This review was collected as part of a promotion.] We have owned this refrigerator since mid 2013. It worked great up until about six months ago when the freezer and fridge side stopped cooling. We lost a great deal of food which equals money. The technician had to basically rebuild the entire unit. Guess what, it broke again last weekend and we lost another couple of hundred dollars worth of food. This refrigerator apparently has two evaporators which they are having trouble with. I won't buy another Kitchenaid product.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 26, 2017
Dear Ryan:
Thank you for contacting KitchenAid regarding your appliance concern. We are happy to look into your concerns but we will need your model and serial number, your address, your user ID, your Review ID Number 82427303, and date of purchase emailed to NAR_CUSTOMER_SOLUTIONS@KITCHENAID.COM.
Thank you.
Kari V.
Thank you for contacting KitchenAid regarding your appliance concern. We are happy to look into your concerns but we will need your model and serial number, your address, your user ID, your Review ID Number 82427303, and date of purchase emailed to NAR_CUSTOMER_SOLUTIONS@KITCHENAID.COM.
Thank you.
Kari V.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Don't buy poor quality very expensive.
on May 6, 2016
Posted by: Bearnrs
from Lubbock,Tx
[This review was collected as part of a promotion.] I bought this refrigerator in July 2014. Now having issues with it freezing up. Repairman is trying to get parts to fix this. Having same issues as everyone else . Don't know what part is going to fix it. Not going to spend 1k on this refrigerator. Why pour good money into a piece of junk. It's out of warranty of course. Read Dizzys review I'm having the same issues with my refrigerator..
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 26, 2017
Thank you for your review.
We're very sorry to learn of your concerns regarding your refrigerator. We would like to inquire further about your review with you. Please respond back to this email address nar_customer_solutions@KitchenAid.com with your Reviewer ID 81617846, name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance.
Thank you.
We're very sorry to learn of your concerns regarding your refrigerator. We would like to inquire further about your review with you. Please respond back to this email address nar_customer_solutions@KitchenAid.com with your Reviewer ID 81617846, name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance.
Thank you.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
quet
on February 25, 2015
Posted by: asta
from Undisclosed
Verified Purchase:No
[This review was collected as part of a promotion.] works fine for a family of 2 and being a counter top depth was a great choice for us.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com